Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
Written by the business, not verified by us.
Is myfreebird.com legit?
myfreebird.com (myfreebird.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-27.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently report enjoying the excellent build quality and the close, satisfying results, which have upgraded their routine. Many reviewers are impressed with the ease of operation, comfortable feel, and the helpfulness of the available support.
However, some people mentioned concerns regarding the automatic enrollment into blade refill subscriptions upon purchase. A few other people also felt that the product quality could be an issue, with some units wearing out quickly or not meeting advertised performance.
Auto-generated from all reviews of this business. For reference only.
They are a scam, I tried multiple times to return my items the second I got them. No reply and they also automatically enroll you is a subscription. If you don’t check the account they set up when you order. Terrible company I tried contacting them no replies. I’m stuck with an item that I can’t even use. Basically threw away $70 to the landfill brand new garbage.
Reply from myfreebird.com2026-08-04
Hi Anna,
We're extremely sorry to hear about your experience. We understand how maddening it is when you feel you haven't received the support you were expecting.
This isn't the experience we want for our customers. We'd appreciate the opportunity to review what happened with your return request and make sure any outstanding concerns, including your Blade Refill Program, are fully resolved.
Please reach out to us at [email protected] with your order details, or reply to any of our previous emails if you've already been in touch. Our team will be happy to look into this for you.
Thank you for taking the time to share your feedback.
Not a great product. I got suckered into the advertisement. The blades are made very cheap. That is why they enroll you in a subcription to replace you blade every 6 weeks. Good thing I finally caught it and cancelled my subscription. Way better options out there
Reply from myfreebird.com2026-08-11
Hi Jason,
We're sorry to hear the FlexSeries didn't meet your expectations. We understand how frustrating it is to feel disappointed with a product, and we're sorry we missed the mark.
The Blade Refill Program is designed to keep your shaver performing its best. Since blades naturally dull over time, regular replacements help maintain a close, comfortable shave.
We're glad you were able to cancel it, and there won't be any future shipments or charges.
If there's anything we can still do to help or make things right, we'd love the opportunity to hear from you. Please reach out to us at [email protected]
Great costumer service and phenomenal for Shaving a Sensitive Head.
Great costumer service, and there flex series pro is fantastic for Head Shaving with Sensitive Skin the best I tried out of the 14 different ones I’ve tried, and there shave gel has such a great scent and is very slick on my noggin. But there mission and there costumer service is phenomenal just like a Buc-ee’s.
I have been extremely pleased with the regular skull Shaver for several years and put off purchasing the Pro because the other one did so well. I finally ordered and WOW it has improved and does an even better job. The pro definitely took something that was good too great!
Great product, best I’ve ever used, wish they lasted longer.
Reply from myfreebird.com2026-08-04
Hi Brian,
Thank you for the great review! We're thrilled to hear the FlexSeries is the best shaver you've used.
We appreciate your feedback about blade longevity as well. Our team is always looking for ways to improve performance, and comments like yours help guide those efforts.
Thanks for choosing Freebird, and happy shaving!
I’ve been using the Freebird Head Shaver since December 2025, and I can confidently say it has been one of the best purchases I’ve made. The shaver consistently delivers a smooth, comfortable shave and has become an essential part of my daily routine.
What truly sets Freebird apart, however, is their exceptional customer service. When my device developed an issue, they went above and beyond by replacing it quickly, with no hassle, no unnecessary questions, and no concerns. That level of confidence in their product and commitment to their customers is becoming increasingly rare.
Their shipping was also incredibly fast, making the entire replacement process seamless and stress-free. Every interaction I’ve had with their team has been professional, friendly, and focused on making sure I was completely satisfied.
It’s easy to find a good product, but it’s much harder to find a company that genuinely stands behind it. Freebird has earned my trust and loyalty through both the quality of their head shaver and the outstanding support they provide.
I highly recommend Freebird to anyone looking for a reliable head shaver backed by a company that truly values its customers. Five stars without hesitation!
1 star.
I bought a Freebird shaver expecting a one-time purchase, only to find out I’d been enrolled in a subscription I never intended to sign up for. The checkout process feels misleading and designed to make customers miss the recurring charges. Companies shouldn’t rely on confusing subscriptions to make money. I won’t be buying from Freebird again.
Reply from myfreebird.com2026-08-04
Hi Mike,
We're sorry to hear this was your experience. We understand how frustrating it can be if the Blade Refill Program wasn't what you expected.
Our goal is to be transparent throughout the shopping experience, and we appreciate feedback like yours because it helps us continue improving. If you haven't already, our team would be happy to review your order, answer any questions, and make things right if we can.
Thank you for giving Freebird a try, and we appreciate you taking the time to share your feedback.
This shaver is nothing like what you see in the advertisements! Very cheaply made. Worst part is they will keep sending a cheap replacement blade every month for almost as much the razor itself. It’s a complete rip - wish I woulda never bought the pos.
Reply from myfreebird.com2026-08-04
Hi Jarred,
We're sorry to hear the FlexSeries didn't meet your expectations. We know how disappointing it is when a product doesn't perform the way you hoped.
The Blade Refill Program is an optional subscription designed to keep blades performing their best while providing benefits like discounted refills and a lifetime warranty with free replacements if anything stops working. If it wasn't the right fit for you, our team would be happy to review your account and help with any remaining concerns.
Thank you for taking the time to share your feedback. We appreciate it and are always looking for ways to improve.
Great customer service! Naomi was able to resolve the issue I was having very quickly.
Reply from myfreebird.com2026-07-31
Hi Rik,
We're sorry to hear about your experience and understand how frustrating it must have been when your shaver stopped working after only a few uses.
After reviewing your case, we've gone ahead and issued you a full refund, and there is no need to return the defective shaver. We appreciate you bringing this to our attention and are sorry we didn't deliver the experience you expected.
Thank you for giving Freebird a try, and we wish you all the best.
I would give it a zero star if I could.
This shaver for men suck.
It very dull on the first use.
The company even automatic enrolled me into the monthly blade refill when I mark no on the order. They auto withdrawal money from my account so I have to call my PayPal to cancel due to not authorized charges.
This company is a scam. Don’t buy from them.
Reply from myfreebird.com2026-07-27
Hi Hoang,
We're sorry to hear this was your experience. We take concerns like these seriously and want to make sure they're addressed.
We were unable to locate an account matching this review, so we've been unable to look into what happened. If you're willing, please reach out to us at [email protected] with your order details so we can investigate your concerns regarding the shaver and your subscription and work toward a resolution.
We appreciate the opportunity to help!
The Freebird is great !! Easy to use , fast , does a nice job , easy to clean and the facial attachments are fabulous !! I love mine !! Highly recommend !!
I really enjoy the product and the price is well worth the quality of product.
Reply from myfreebird.com2026-08-04
Hi Maria,
Thank you for taking the time to share your feedback! We're so glad to hear you're enjoying the FlexSeries and feel it's a great value.
We truly appreciate your support and are grateful you chose Freebird. Happy shaving!
Don’t waste ur money on this product plus when the item gets delivered, the driver steals it.
Reply from myfreebird.com2026-07-22
We're sorry to hear your order didn't arrive as expected. We've reached out to you by email and are currently working to coordinate a replacement for you. When you have a chance, please check your inbox and reply to our message so we can get this resolved as quickly as possible.
Kind regards,
Freebird Support
Ionix Labs
TAO Clean
Nuora
Trinity Meds
Polar Haircare
Tymobeauty
Ulike
Kitsch