Gardyn

Thank you so much for this wonderful review! 💚 We are so glad setup was a breeze and that our team could get your camera sorted with a quick replacement. That first harvest is such an exciting milestone and it will be here before you know it. Here is to many happy harvests ahead. Grow healthy, live tasty! 🌱✨

Thank you so much for this beautiful review! 💚 Two years in and loving it more every day, that is everything we hope for! We love that your Gardyn has become something the whole family enjoys, from watching everything grow to harvesting together with your son. Knowing exactly what goes into your food while making memories along the way is what it is all about. And that little detail about reading by the sound of the trickling water is the loveliest thing we have heard all day. Here is to many more relaxing, endorphin-filled harvests ahead. Grow healthy, live tasty! 🌱✨

Thank you for taking the time to share this, and for being honest about how frustrating this has been. After a full year of enjoying your Gardyn, being able to manage your account should feel simple and we are sorry it has been anything but lately. We would love to walk you through it personally and get you right back to what matters, growing and enjoying your Gardyn. Our team will be reaching out to you directly by phone and email so we can guide you step by step and get everything sorted, at whatever pace feels comfortable for you. Please keep an eye out for us. You deserve support that is patient, clear and genuinely helpful, and we are committed to giving you exactly that. 💚

Thank you so much for this wonderful review! 💚 The most gratifying growing experience in 20 years is such high praise and we could not be happier to hear it! Having your Gardyn right in the kitchen to share with family and friends really is priceless. Here is to many more rewarding harvests ahead. Grow healthy, live tasty! 🌱✨

Thank you so much for this beautiful review! 💚 Edible goodness, relaxation and joy, that is everything we hope a Gardyn brings into a home! We love that it keeps fresh veggies coming through those long Minnesota winters and even stretches out to your planters come summer. And sharing the harvest? That is the sweetest part of all. Here is to many more seasons of tasty, feel-good growing ahead. Grow healthy, live tasty! 🌱✨

Thank you for taking the time to share this, and we are so glad you love growing your own plants! 💚 We really hear you on the membership, and your honesty about how the pricing and experience feel means a lot to us. Concerns like yours help us look closely at how we can do better. We also want to gently share that your Gardyn works beautifully with or without a membership, the difference is simply how much it does for you. Without one, you can still order plant yCubes through the app and manage the regular care your Gardyn needs. Membership just adds the extras like Kelby's guided support, monthly plant credits, exclusive plants, and Vacation Mode. We would truly love the chance to talk this through and make sure you are getting the most out of your Gardyn. Please reach out to us anytime at [email protected]. We are here for you! 🌱

Thank you so much for this wonderful review, Kristin! 💚 No green thumb needed here and we love that your Gardyn has been so easy and exciting for you and the kids. What a fun way to grow together as a family. Here is to many more happy harvests ahead. Grow healthy, live tasty! 🌱✨

Thank for the wonderful review! We're so happy to hear you're enjoying your Gardyn and loving the experience of growing fresh food year-round. 🌱 It means a lot to know you've found Gardyn easy to set up and that our Support team has been helpful whenever you've had questions. We can't wait to see what you grow! Happy Gardyning! 😊✨

Thank you for sharing your experience. 💚 We love that Kelby and our Support team were able to jump in and help make the process simple and stress-free. We’re always here to help keep your Gardyn growing strong! Happy Gardyning! 🌱

Thank you so much for your kind words and for being part of the Gardyn family for several years! 💚 We're so happy our Support team was able to quickly identify the issue and help get you back to growing. It's wonderful to hear the videos and guidance made the process easy. Your continued support means so much to us 😊 Happy Gardyning!

Thank you for sharing your experience, and we're sorry for the frustration you've encountered. We also apologize for the miscommunication during your support experience. We understand how disappointing it is to go through the effort of lifting your Gardyn multiple times, especially after installing a replacement pump, only to still be unable to get back to growing. Our Support team will continue working with you until this issue is fully resolved. We want to make sure your Gardyn is up and running again, and we're committed to helping you get back to Gardyning as quickly as possible. Thank you for your patience, and our Support team will be following up soon!

We're thrilled to hear you're already enjoying fresh harvests and that your Gardyn is helping you learn along the way. There's nothing better than harvesting food you grew yourself! Cheers to many more delicious salads 🥗 Happy Gardyning!

Thank you for sharing your experience! 🌱 We love that you're making the most of your Gardyn, whether it's starting seedlings for your outdoor garden or enjoying fresh harvests indoors all year long. Wishing you many more happy homegrown harvests, no matter the season! 💚

We love hearing that Gardyn and Kelby 😉 won you over! It's amazing to know you've been enjoying months of fresh harvests, and we're especially thrilled that our Support team has been there for you every step of the way. Thanks so much for giving Gardyn a chance and for sharing your experience. Happy Gardyning! 🥬✨

Thank you for taking the time to share your experience, Josefin, and for being so thoughtful and fair in how you wrote it. We're truly sorry this wasn't the experience you deserved. A year of troubleshooting, repeated support tickets, and inconsistent results that's not what Gardyn is meant to feel like, and your frustration is completely justified. You deserved a smoother journey, and we should have caught the Start of Water issue much earlier. That's a fair criticism, and we're taking it seriously. We understand the refund decision was disappointing. Your feedback is being shared directly with our Leadership team, because it matters and it will help us do better. We'd like one more chance to connect with you by phone and email to review your current setup and make sure your remaining plants get the attention they need. We appreciate your honesty, and we're confident we can turn this around for you.

Thank you for taking the time to share this and we’re genuinely sorry. After four months of caring for your Gardyn, you deserve to be enjoying real harvests, not watching your plants struggle. That’s not the experience we want for you, and we’d truly like to help turn this around. What you’re describing with the burning, the blackened basil and sunflowers, and the slow growth tells us something deeper is worth investigating, and our plant experts would love to take a closer look. They can review your specific setup, light settings, and growing conditions to get to the root of what’s happening. We truly care about your experience and would have reached out directly, but we were unable to locate your contact information in our system. Please email us at [email protected] so we can look into this and help make it right. We’d appreciate the chance to get your Gardyn thriving the way it should.

Thank you for sharing your experience. After more than a year of effort without the results you hoped for, we completely understand why you’re feeling frustrated, and we want you to know we take your concerns seriously. Our Support team has been working directly with you and remains committed to helping you have a more positive experience with your Gardyn. A personalized 1:1 grow coaching session with one of our plant experts is still available to you, along with warranty coverage through January 2027 and ongoing support whenever you’re ready. We also want to clarify that the connectivity notifications you received were related to a temporary system-wide outage affecting multiple users and were not connected to your support case or refund request. This issue has since been resolved, and we sincerely regret that the timing caused additional concern. We know this has not been the experience you expected, and we appreciate the time and effort you’ve invested. Our team remains here and ready to support you whenever you’d like to continue working together toward a successful growing experience.

Thank you for taking the time to share your experience. We're sorry to hear how frustrated you've been, especially after owning your Gardyn for several years. That's not the experience we want for our Gardyners. We understand how discouraging it is to run into issues with your setup, maintenance, and your pump or water sensor. Our support team has helped many Gardyners troubleshoot and resolve these types of concerns, and we'd genuinely love the opportunity to work through them with you as well. Please reach out to us at [email protected], and we'll do everything we can to get your Gardyn back up and running. We believe these issues can be resolved, and we'd love the chance to help you get back to Gardyning. We appreciate your honest feedback, and we hope you'll give us the opportunity to make this right.

We appreciate you sharing your experience. We’re sorry to hear that your Gardyn journey has felt frustrating, especially after your initial setup. We understand how important it is to feel confident and supported while growing. We’d like to clarify that without a membership, you can still connect your Gardyn to the Gardyn app, adjust automatic lighting and watering schedules, and monitor temperature, humidity, and water levels to help maintain your system. Non-members can also continue purchasing plant yCubes directly through the app. We’re also concerned to hear about the watering schedule issue you mentioned, as that is not the experience we want for our Gardyners. Our support team would be happy to look into this with you and help troubleshoot your Gardyn directly. Please reach out to us anytime at [email protected]. We’re here to help and would appreciate the opportunity to improve your experience.

We appreciate you taking the time to provide this feedback, and we’re sorry to hear that your Gardyn Studio hasn’t met your expectations. We understand how frustrating it can be when you’re excited to start growing and run into challenges with sprouting, plant health, or maintenance. We’d love the opportunity to take a closer look at what’s happening with your Gardyn. Our Support team can help troubleshoot the mold concerns, review your plant growth, and answer any questions you have about the app features, lighting, and return process. Please reach out to our team at [email protected] (or reply to your existing support conversation if you have one), and we’ll be happy to work with you on next steps. We want to help you get the most out of your Gardyn Studio and get you back to enjoying the growing experience. 🌱💚