There’s a fresh and exciting way to get away for less. With so much information online about cities, things to see and do and places to eat, there’s not much left to the imagination. So, we set about changing vacation planning through mystery travel. You should be full of excitement at the thought of being allocated one of our 100 destinations flying from 50 US airports, which will be a thrill from start to finish. Sure, it’s not a conventional way to book an escape, but that’s the whole point. Our mystery vacation deals offer incredible value, so you can still have something to look forward to, even if you don’t have a big budget. Whether you want to surprise your partner, arrange a mystery trip with friends or create some intrigue for the whole family, we’ve got you covered. It’s time to be spontaneous.Our experience means we have a dedicated customer support team to help you with any questions or issues that may arise while you’re away. Your travel destination may be a mystery, but you can rest assured we’ll take great care of you from the moment you enter the draw. It’s time to think about vacations differently. There are three mystery travel destination tiers - Gold, Silver and Bronze, that could see you fly to:● Austin or Aruba● Chicago or Cancun● Denver or Dubai● LA or London● Portland or ParisThese are just a small example of the places you could soon be enjoying to the max. Where will you go next?
Written by the business, not verified by us.Mystery Vacations (mysteryvacations.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally polite, attentive, and helpful when organizing travel plans and mystery getaways. Consumers truly appreciate how smooth, professional, and straightforward the entire booking process is from start to finish. Some reviewers were not happy with unexpected extra fees required to modify travel dates or select specific departure airports after booking. A few people also felt rushed and pressured during redemption calls to quickly finalize arrangements and complete reviews on the spot. Others noted difficulties when trying to coordinate schedules or secure preferred options.
Auto-generated from all reviews of this business. For reference only.Dear Arian, Thank you for your feedback! 😊 We're so glad to hear that Mahak was able to help you with your Mystery Deal booking. We truly appreciate your kind words and hope you have a fantastic trip ahead! ✈️✨ Warm Regards, Team Mystery Vacations
We purchased a voucher through Groupon, and what is very much glossed over is the idea that you WILL NOT be getting your preferred travel dates. In order to confirm the dates outside our preferred window with my travel companion, I needed to complete a return phone call, which I did 1 business day later and now we have to pay an extra $100 per person for the same dates we were offered in the first place. This detail was NEVER mentioned while on the phone with the booking company. Also, there are a bunch of additional "upgrades" or hidden upcharges that are sprung on you that are not included in the voucher. We were given a trip to Atlanta, but it was explained to us that in order to stay in actual Atlanta, we were going to have to pay an extra $70. The people that I spoke with on the phone were nice enough, but the policies for this company are incredibly sneaky. If there is something in the fine print, you'd better believe that is the norm, not the exception.
Dear Ashley, Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience did not meet your expectations. We would, however, like to clarify a few points for the benefit of future customers considering our Mystery Vacations promotion. Firstly, our Groupon promotion clearly explains that customers submit preferred travel dates, but these are not guaranteed departure dates. The offer specifically states that your preferred dates are used as part of the mystery vacations allocation process, after which our team works with you to confirm the closest available departure date based on airline and hotel availability. This information is displayed within both the "Travel Dates" section and the FAQs of the promotion before purchase. Regarding the fare difference, airline prices are dynamic and can change at any time. When an itinerary is offered, it is based on live airfare and hotel availability at that moment. If additional time is required before confirming, we always do our best to hold pricing where possible; however, once fares change with the airline, any increase is unfortunately outside our control. With respect to the accommodation in Atlanta, the mystery package includes a standard hotel within the allocated destination. Any optional upgrades—such as selecting a more central hotel or premium accommodation—are entirely optional and are only offered to customers who wish to enhance their stay. These upgrades are never mandatory, and customers are free to proceed with the accommodation included within their package. Our Groupon listing also outlines what is included and what is not, including optional extras such as baggage, transfers, certain city or resort fees where applicable, and optional hotel upgrades, so customers can make an informed decision before purchasing. We're pleased to hear that you found our team friendly and helpful, although we're disappointed that the overall experience left you feeling otherwise. We continually review customer feedback to improve both our communication and booking process. Thank you again for sharing your comments. Best regards, Team Mystery Vacations
Mahak was AMAZING! She was kind, helpful and thorough. She was accommodating and made sure my needs were met. Excited for my trip after working with her.
Thanks so much for your wonderful 5-star review, Alyssa! 🌟 We're delighted to hear that Mahak provided such kind, thorough, and accommodating service. It's great to know she made sure all your needs were met and helped make your booking experience a positive one. 😊 We truly appreciate your feedback and hope you have an amazing trip! ✈️🌴 Best regards, Team Mystery Vacations
They were accommodating when we didn’t like the first destination and then we settled on Orlando which is what everyone seems to be getting. We were hoping for a better trip and ended up having to pay $85 each for our desired dates. So all in it was $385 each for 2 nights in Orlando. We wish we would’ve just saved our money to book our own trip but we were wooed by the mystery so no regrets. They were accommodating but ended up having to be on the phone for an hour figuring everything out. Just a press your luck situation & we were hoping for a better tier but we are gonna make the best of it and enjoy!
Dear Guest, Thank you for taking the time to share your detailed feedback. We're pleased to hear that our team was able to accommodate your request and help you find a destination that worked for you. At the same time, we're sorry to learn that the overall experience did not fully meet your expectations and that the booking process took longer than anticipated. As our Mystery Getaway packages are designed to offer a surprise destination, outcomes can vary, and any date changes or preferences may result in additional charges based on supplier availability. We understand this may not always align with what customers are hoping for, and we appreciate your understanding throughout the process. We truly hope you have a fantastic time in Orlando and create some wonderful memories. Thank you again for your honest feedback—it helps us continue to improve our service and the experience we provide. Warm Regards, Team Mystery Vacations
Brajesh was wonderful! He was very informative and helped us pick out a great vacation!
Dear Miranda, Thank you for sharing your experience! We’re thrilled to hear that Brajesh was wonderful, informative, and helped you choose a great vacation. We appreciate your kind words and hope you have an amazing Mystery Vacation! Best regards, Team Mystery Vacations
Brajesh was very helpful! Great booking process
Dear Jennifer, Thank you so much for your wonderful feedback! 😊 We're delighted to hear that Brajesh was so helpful and that you had a great booking experience. Providing a smooth and enjoyable process is exactly what we strive for! 🌟 We'll be sure to pass your kind words along to Brajesh—he'll be thrilled to hear them. Thank you for choosing Mystery Vacations, and we hope you have an incredible trip! ✈️🌍 Warm Regards, Team Mystery Vacations
Prince explained the way the mystery getaway would work perfectly. He was able to accommodate my preferences and really listened to me when I told him I would be traveling for my birthday. I’m so excited for my trip and when I book another mystery getaway I will always ask for Prince! Thank You!
Dear Luis, Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Prince took the time to explain how the Mystery Getaway works, listened to your preferences, and helped make your birthday trip extra special. It's fantastic to know he provided such a memorable booking experience! 🎉✈️ We'll be sure to pass your kind words on to Prince—he'll be delighted to hear them. We truly appreciate your support and are honored that you'd like to book with him again for your next Mystery Getaway. Wishing you an amazing birthday trip filled with unforgettable memories! 🌍🎂 Warm Regards, Team Mystery Vacations
Swagata was fantastic to work with! She’s amazing and we are so excited for the trip
Dear Julianne, Thank you so much for your wonderful 5-star review! We're delighted to hear that Swagata made your booking experience such a positive one. We'll be sure to pass along your kind words to her—she'll be thrilled to know she made such a great impression. We hope you have an amazing trip and create wonderful memories. Thank you for choosing Mystery Vacations! Best regards, Team Mystery Vacations ✈️
Tanishka was wonderful to work with! She was patient, kind, and very attentive throughout the entire process. She listened carefully to my needs and adapted the travel plans accordingly, making everything easy and stress-free. I truly appreciate her friendly assistance and professionalism. Highly recommended!
Dear Diana, Thank you so much, for your thoughtful and kind words! 😊 It truly means a lot to hear that you had such a positive experience. We are so glad we could help make your travel planning smooth and stress-free. ✈️💙 Wishing you an amazing trip, and I look forward to assisting you again in the future. Safe travels! 🌍✨ Warm Regards, Team Mystery Vacations
Prince was extremely patient and kind with me and did amazing with helping me through this process!
Dear Kait, Thank you so much for your wonderful review! 😊 We're delighted to hear that Prince was so patient, kind, and supportive throughout your booking process. 🌟 Your kind words mean a lot to us, and we'll be sure to share your feedback with Prince. We hope you have an amazing trip and create lots of wonderful memories! ✈️🌴 Kind regards, Team Mystery Vacations
Taniska(Tammy) was great, she help me get my desired time and for the location I received. 🥰
Dear Rita, Thank you so much for your wonderful review! We’re delighted to hear that Taniska was able to assist you in securing your preferred travel time for your allocated destination. Your kind words and appreciation mean a great deal to us, and we'll be sure to pass your feedback on to Taniska. We hope you have an amazing trip and create many unforgettable memories. Best regards, Team Mystery Vacations
We were helped by Brajesh! He was very helpful and talked us through the entire process thoroughly. We ended up being very happy with our selection of Las Vegas!
Dear Ana, Thank you for your wonderful review! We're so glad to hear that Brajesh was helpful and guided you through the process thoroughly. We're delighted that you’re happy with your Las Vegas selection and hope you have an amazing trip! Best regards, Team Mystery Vacations
Sunita was amazing! We landed a silver tier and got Iceland as our destination. We cannot wait to go!
Dear Jaclyn, Thank you for your wonderful review! 🌟 We're thrilled to hear that you had an excellent experience with Sunita! Congratulations on receiving a Silver Tier Mystery Vacation to Iceland—what an incredible destination! We hope you have an unforgettable adventure exploring its breathtaking landscapes and unique attractions. Thank you for choosing Mystery Vacations. We'll be sure to share your kind words with Sunita, and we can't wait to help you plan your next getaway! Warm Regards, Team Mystery Vacations
Very helpful and accommodating highly recommend
Dear Abigail, Thank you for your wonderful review! 🌟 We're delighted to hear that you found our team helpful and accommodating. Providing excellent service and making the booking process as smooth as possible is always our goal. Thank you for your recommendation and for choosing Mystery Vacations. We hope you have an amazing trip and look forward to helping you plan your next adventure! Warm Regards, Team Mystery Vacations
Brajesh was great! He was very accommodating and took his time to help curate the best experience. Highly recommend!
Dear KG, Thank you so much for your wonderful review! 🌟😊 We're thrilled to hear that Brajesh provided you with such a great experience. It's wonderful to know that he was accommodating, took the time to understand your needs, and helped curate the best possible vacation for you. Your recommendation means the world to us, and we'll be sure to share your kind words with Brajesh. Thank you for choosing Mystery Vacations—we hope you have an unforgettable trip filled with amazing memories! ✈️🌍 Warm Regards, Team Mystery Vacations
Got Cancún I am very excited for the trip!
Dear Elysia, Thank you for your wonderful review! 🌴☀️ We're so excited for you and hope you have an amazing time in Cancún! 😍 Wishing you a fantastic trip filled with unforgettable memories and lots of fun. Safe travels, and enjoy every moment! ✈️🏖️🌊 Best regards, Team MV
Dear Dianne, Thank you so much for your wonderful review! 🌟😊 We're thrilled to hear that you had an awesome experience with us! Your kind words mean a lot to our team and motivate us to continue providing the best possible service. Thank you for choosing Mystery Vacations. We hope you have an amazing trip and create unforgettable memories! ✈️🌍 Warm Regards, Team Mystery Vacations
The booking process was easy and the agent was very informative. Very excited for our upcoming trip.
Dear Mari, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear that you found the booking process easy and that our agent was informative and helpful throughout. It's fantastic to know you're excited about your upcoming trip—that's exactly what we love to hear! ✈️😊 We truly appreciate your kind words and your trust in Weekender Breaks. We hope you have an amazing holiday filled with unforgettable memories. If you need any assistance before your departure, we're always here to help. Warm Regards, Team Mystery Vacations
Thank you for your patience and checking so the different options avail to us! Priya was very patient and kind trying to assist us!
Dear Syndel, Thank you so much for your wonderful 5-star review! 🌟 We're delighted to hear about your positive experience with Priya. 😊 Your kind words about her patience, kindness, and dedication to exploring different options for you truly mean a lot. We'll be sure to pass along your lovely feedback to her—it will certainly make her day! 💙 Thank you for choosing Weekender Breaks. We hope you have a fantastic trip and create many wonderful memories! ✈️🌴 Warm Regards, Team Mystery Vacations
Mahak was extremely helpful. Thank you!!!!
Dear Laura, Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that Mahak was extremely helpful and made your experience a positive one. 😊 Your kind words and appreciation mean a great deal, and we'll be sure to share your feedback with her—it will certainly brighten her day! 💙 Thank you for choosing Weekender Breaks. We wish you an amazing trip filled with wonderful memories! ✈️🌴 Warm Regards, Team Mystery Vacations
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