Trust Medical (mytrustmedical.com) has a 4.6 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 71 of them were added in the last 12 months. Last updated 2026-08-10.
Customer service is great and there responses are quick and prompt.
Hi, Thank you for your kind feedback! We’re glad to hear our customer service was quick and responsive for you. We truly appreciate your support. Thank you for trusting Trust Medical 💙
Very fast support team. Great and convient option
Hi James, Thank you for your kind words! We’re glad to hear you found our support team fast and the service convenient. We truly appreciate your support. Thank you for trusting Trust Medical 💙
Absolutely worth it. As a woman with horrible menstrual pain, they came through for me in my time of need. I would definitely use this service again in the future!
Hi Amanda, Thank you so much for sharing this. We’re really glad we could be there for you during a tough moment and provide the support you needed. It means a lot to know you found it worthwhile, and we truly appreciate your trust. Thank you for trusting Trust Medical 💙
What a lifesaver! It was smooth, easy and very efficient! Literally 1-2-3 DONE! No hassle, no waiting, easy easy breezy lemon squeezy. Thank you so much for great service!
Hi, This made us smile, thank you for such a fun and kind review! We’re really glad the process felt smooth, quick, and hassle-free for you. That’s exactly the experience we aim to provide. Thank you for trusting Trust Medical 💙
Honestly the whole process was easy and fast, the documentation looks realistic. I would say the only thing i feel like needs improvement is asking for location for a hospital.
Hi Jocelyn, Thank you for your thoughtful feedback! We’re really glad to hear the process was easy, fast, and met your expectations. We also appreciate your suggestion about including a hospital location, that’s very helpful and something we can take into consideration as we continue improving. If there’s anything else you feel could make your experience even better next time, we’d really value your input. Thank you for trusting Trust Medical 💙
They take time to understand your symptoms and explain everything clearly! No vague answers
Hi Mateo, We really appreciate you sharing this. It means a lot to know you felt heard and that everything was explained clearly, that’s exactly the kind of care we aim to provide. Thank you for trusting Trust Medical 💙
Amazing customer service! I tested positive for the flu and couldn’t afford to go to the after hours clinic for a doctors note. When o was still running a fever the next day I had asked for them to revise my note and they were very kind and accommodating, while also communicating with me in a very timely manner. If you’re sick and not able to get to a doctor or can’t afford to, I highly recommend getting your doctors note from them!
Hi Britian, Thank you so much for sharing your experience. We’re really glad we could be there for you when you needed it most and help make things a little easier during a tough time. It means a lot to hear our team was kind, responsive, and accommodating. We truly appreciate your recommendation. Thank you for trusting Trust Medical 💙
Fast, easy, worked with me on follow ups. Thank you! Very professional, fast medical expertise, and highly recommended!
Hi Donald, Thank you so much for your kind words! We’re glad to hear everything was fast, easy, and that our team could support you with your follow-ups. We truly appreciate your recommendation. Thank you for trusting Trust Medical 💙
I was very skeptical at first, but after receiving my dr note in my email, that totally changed my outlook. Not only did I get it way before the 120 min allotted time, but it was very professional and my employer accepted it, no questions asked! I definitely recommend mytrustmedical!
Hi Julie, Thank you so much for your feedback! We completely understand the initial skepticism, and we’re really glad we could exceed your expectations with a fast and professional service. It’s great to hear everything went smoothly with your employer as well. We truly appreciate your recommendation. Thank you for trusting Trust Medical 💙
Acquiring a doctor’s note to provide proof that I needed to be home to take care of my ill child was straight forward, convenient, and very easy! I had the note emailed to me in less than an hour, and it included everything that would be required by any employer to stay with company policy. I would definitely use Trust Medical again should the need arise.
Hi Brian, Thank you so much for your thoughtful feedback! We’re really glad to hear the process was easy and convenient, especially when you needed to care for your child. It’s great to know everything met your needs and was delivered quickly. We truly appreciate your support and look forward to helping you again if needed. Thank you for trusting Trust Medical 💙
They replied immediately and got a new note from the doctor when I made an error on the days I needed the note for. They went above and beyond and thats lost on businesses these days. They already had my money and could have had me pay again... thank you to the staff who responded so quickly
Hi Doug, Thank you so much for your kind words! We’re really glad our team could step in quickly and make the correction without any hassle. Going above and beyond for our patients is always our goal, and it means a lot to hear that it made a difference for you. Thank you for trusting Trust Medical 💙
Hi, Thank you for your feedback! We’re glad to hear you were happy with our response time. We truly appreciate your support. Thank you for trusting Trust Medical 💙
I had to miss multiple days unexpectedly and they were super understanding and changed the days multiple times. Overall they were very nice and I got my doctors note quickly.
Hi Maya, Thank you for your kind words! We’re glad we could be understanding and flexible during an unexpected situation. Happy to hear everything was handled smoothly and that you received your note quickly. Thank you for trusting Trust Medical 💙
I had a sickness that went way longer than I expected so I asked them if they could amend the sick note because I had to miss another day of work and they did so very promptly. It's a great service that saves me money and my employer is always satisfied with the note.
Hi, Thank you for your feedback! We’re glad to hear everything was quick and met your expectations. We truly appreciate your support. Thank you for trusting Trust Medical 💙
I would definitely recommend their services because I accidentally put wrong information and I was able to reach out to them and they quickly resolved my problem! Services are very supportive, fast, and easy!
Hi, Thank you for your kind feedback! We’re glad to hear everything was fast, easy, and that our team could quickly fix the mistake for you. It means a lot that you found the process supportive and efficient. Thank you for trusting Trust Medical 💙
They are very accommodating and quick with response.
Hi Aaliyah, Thank you for your kind words! We’re glad to hear you found our team accommodating and quick to respond. We truly appreciate your support. Thank you for trusting Trust Medical 💙
They were a great and fast help the even went back to correct the dates on some paperwork they forwarded to me very helpful!
Hi Seth, Thank you for your kind feedback! We’re glad we could assist you quickly and make the necessary corrections without any hassle. Happy to hear everything worked out well for you. Thank you for trusting Trust Medical 💙
Got a doctor's not for work in under 20 mintues. A day after my symptoms dis not improve. I asked for them to adjust it. And they easily did. Getting back to me within the day. Will always recommend and use this sight.
Hi James, Thank you for your feedback! We’re glad to hear you received your note quickly and that our team was able to make the adjustment just as fast when you needed it. We truly appreciate your recommendation and support. Thank you for trusting Trust Medical 💙
i needed two days off for personal reasons and this saved me for cheap, i highly recommend and will use again if need be.
Hi Tommy, Thank you for your kind words! We’re glad we could provide a quick and affordable solution when you needed it. We truly appreciate your recommendation and look forward to helping you again if needed. Thank you for trusting Trust Medical 💙
73 reviews matching