National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Is National Bankcard Inc. legit?
National Bankcard Inc. (nationalbankcard.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and team members for being exceptionally helpful, patient, and extremely knowledgeable throughout the entire account setup. Consumer feedback constantly highlights the fast response times, clear explanations, and the very smooth, easy-to-navigate user experience provided by everyone.
Some reviewers were not happy with the support provided, mentioning specific difficulties in getting questions answered or dealing with poor communication skills. A few consumers also reported encountering rude representatives or experiencing frustrating interactions when trying to resolve urgent business issues with their accounts.
Auto-generated from all reviews of this business. For reference only.
Ask these questions to best understand the great deal you will get
I was initially attracted to National Bankcard due to their advertised low rates, and I have found their rates to be consistently lower than those at any other card processor. As you speak with your representative to set up your account, I would encourage you to ask about the differences between qualified, mid-qualified, and non-qualified rates and ensure you understand them. It took me several phone calls to their very respectful and knowledgeable customer service representatives in order to fully understand that the pricing structure is more nuanced than I initially thought. I especially appreciate the work of Vanessa and Angela in helping to meet my business' needs! Thank you, both!!
The sign up process was fast and easy, very impressed, no waiting or hassle. Signed me up in minutes, freakn awesome, just waiting for the box, I should get it in a few days, then I'm good to accept credit card payments using my android phone. THANKS
Everything is a complete lie with this company. Your told one fee and get charged for a whole lot more. I was just charged 7% on my last deposit. I won't be using this anymore. STAY AWAY FROM NATIONAL BANK CARD SERVICES.
After a call from the company Vanessa did assist with several issues I had. I just think it's best for me to find another route.
Well my experience was exellent in my opinion the level of service provided is exceptionally high and highly satisfactory personally and throughout all my years of experience this has been the very best service I have ever received: direct, efficient, and effective, I am extremely satisfied. Congratulations!
Well, you get approved get to the end and bam you can’t get it finalized cause it’s dead credit check taking money out of your bank account and then not getting no money from checking your credit score so yeah that’s pretty messed up so there you are
Representatives had patience with me when we couldn't connect via the phone or emails due to my medical problems at this time. I appreciated their patience.
So far so good. Sales manager Dominick Nardone was helpful in explaining the application process and answering our questions. Account manager Jodie Kitain promptly contact us to assist in account setup. Waiting for credit terminal at this point.
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