Great company
Great customer service and high quality products.
About NavePoint
Data updated- Website
- navepoint.com
- Category
- Electronics & Technology
- Location
- United States · Libertyville
- Status
- Unclaimed
- Last 12 months
- 19 reviews
- Replies to negative
- 8% (1/12)
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Is NavePoint legit?
NavePoint (navepoint.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 8% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
wall mount rack
Well made product and shipping our item was packed good
Michelle and Michelina were very…
Michelle and Michelina were very friendly and helped me get a new key for the one that I'd lost. They were very prompt and friendly. The unit the key goes to continues to function well after a year of use.
Great experience with sales rep
Customer Service Great
Customer Service was patient, professional, informative. Delivery was fast and on-time. This was my second order with this company. An all-around trust-worthy company to work with.
Good shelves, packaging needs improvement
The shelves them selves are good and work well for my application. Unfortunately the packaging they ship in doesn't offer enough protection. The last 3 shelves I received were damaged in shipping. One order of 2 came straight from NavePoint and both had damage to their mounting flanges presumably from being dropped on their corners. The other came via a major online retailer and similar but harder to repair damage.
threaded holes were the incorrect size
threaded holes were the incorrect size, and didn't match the screws provided. Docs say threads should be 10-32, they were actually 8-32, had to buy new screws to assemble. Very annoying
Responsive to order request
Responsive to order request, and fast shipping.
Excellent shipping time!!!
Venting is cool!
Vented rack panel was exactly what I was looking for. Easy to purchase and received in a timely manner. It makes my rack look very professional and provides great airflow around my electronic equipment.
My questions were answered quickly
My questions were answered quickly, sufficiently, and accurately
The fast delivery.
Cabinet purchase
Great service, friendly, fast delivery.
I had an emergency need
I had an emergency need. The sales representative (I wish I remembered her name) was fantastic! Took care of my requirement and got the order shipped out same day and I receive it the following. Made a great difference for my client. I would recommend NaevPoint to anyone.
Good service
They really aim to please
Everything was great a little hiccup…
Everything was great a little hiccup but it was taken care of and appreciated. Great experience.
Great customer service and great pricing
That writing reviews is VOLUNTARY. There are no requirements.ts
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They misrepresent the quality of the…
They misrepresent the quality of the wire then won’t approve paid return
The box used to ship the materials failed completely in transit. Both sides open. Shipper had to repair.
The box used to ship the materials was completely inadequate. Both ends ripped open in transit and FED EX had to tape then closed. The box was delivered a day late by FED EX due to this. We were shocked to find out that no parts were missing, which is amazing considering that both ends were open and anything could have been easily lost. NavePoint should have packaged this MUCH better.