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Electronics & Technology

NavePoint

103 reviews

4.3103 reviews
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About NavePoint

Data updated
Website
navepoint.com
Category
Electronics & Technology
Location
United States · Libertyville
Status
Unclaimed
Last 12 months
19 reviews
Replies to negative
8% (1/12)
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Is NavePoint legit?

NavePoint (navepoint.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 8% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

V
Vince Magaña · 13 reviews · Verified · Experienced 2025-06-25 ·

Outstanding Customer Service

I only needed the replacement screws as I misplaced the ones that were sent. They treated me the same as if I was spending thousands of dollars. I would highly recommend them as there products are sturdy and easy to assemble.

F
Francis P Oreilly · 1 review · Verified · Experienced 2025-06-06 ·

Great Service

The item's ordered arrived quickly and well packaged. Prices were good and items well made.

T
TK · 1 review · Verified · Experienced 2025-06-23 ·

The doors on the 22U unit are *NOT*…

The doors on the 22U unit are *NOT* reversible as advertised. Technically you can flip the door, but the logo will then be upside down and it is etched in the glass, so its not just a sticker that you could peel off. Looks absolutely ridiculous and is a stupid design for as much as these cost.

M
Michael · 3 reviews · Verified · Experienced 2025-05-30 ·

Good products, slow refund

Good products, got 2 cabinets from them. Customer service to find a part is hit or miss. In my case, it was a miss unfortunately. Refund process takes a long time. Item received by Navepoint a week ago and still waiting for the refund.

C
Craig Schmidt · 1 review · Verified · Experienced 2025-05-29 ·

Great product

Packaged well, good instructions, well built.

J
John Carroll · 2 reviews · Verified · Experienced 2025-06-17 ·

Great purchase experience.

Web app works perfect. Selection and searching for products was effective.

R
Robert · 2 reviews · Verified · Experienced 2025-05-22 ·

Really good product that came unassembled

Really good product. Did not know it would come unassembled. Almost 3 hours to assemble for a veteran technician. I have never purchased a cabinet before that wasn't fully or nearly fully assembled. Live and learn. Would I purchase again? Possibly but not if I didn't have to time to assemble. The quality was VG+.

P
Philip · 4 reviews · Verified · Experienced 2025-06-05 ·

Super well made product

Super well made product! Quick on-time shipping, just a good shopping experience.

P
Purchasing CCSI · 3 reviews · Verified · Experienced 2025-06-05 ·

HATE PAYING SHIPPING

we love Navepoint but having to pay shipping charges, is really bummers.

E
Enrico Fermi · 1 review · Verified · Experienced 2025-05-27 ·

Fast and easy - how I like it!

Easy checkout, fast shipping!

O
Omni Phillips · 1 review · Verified · Experienced 2025-05-23 ·

Hands down the best customer service!

Some of the best customer service I've experienced!

R
Ross Cubbison · 5 reviews · Verified · Experienced 2025-05-09 ·

easily accessible

easily mountable , access in front and both sides

J
John · 6 reviews · Verified · Experienced 2025-04-17 ·

It’s a Great Wall mounted data rack

It’s a Great Wall mounted data rack. I ordered one and it was delivered two days later.

T
Tomohide Tsukasaki · 1 review · Verified · Experienced 2025-04-15 ·

I bought two sets of rack mounts

I bought two sets of rack mounts. One rack mount was great. I built it up. The other rack mount reached without a shelf. SKU: 00401888 It was out of stock, and the money was returned. I am not able to use the rack mount without the shelf. I asked the help desk when it would be available. However, I was not able to receive a good answer. It was "I am checking". I need to buy the shelf, otherwise, I need to return the rack mount.

J
JOSEPH M FERRIS · 2 reviews · Verified · Experienced 2025-05-02 ·

Better than expected

Easy to find what I needed, easy to order and fast shipping. Received my order today and it was better than I expected. Purchased a 3u vertical wall mount cabinet for a 19 inch Cisco router. Couldn’t be happier.

O
Olathe-dude · 2 reviews · Verified · Experienced 2025-04-26 ·

Excellent quality!

Saw many great recommendations for these cabinets online and decided to take the plunge to install a 12U utility cabinet in the basement of the apartment complex I own. Installation was a breeze and it fits everything securely. Excellent cable management options and good ventilation. I appreciated the free shipping and it was well-packed and undamaged despite some rough treatment during shipping on its way here. If you're a do-it-yourself'er like me, you really can't ask for a better value for the money.

L
LeAnn Kimball · 1 review · Verified · Experienced 2025-04-10 ·

Easy to order

Easy to order, great customer service that answered all my questions and made sure I got the correct replacement part. Arrived quickly.

R
Randal Dalhoff · 3 reviews · Verified · Experienced 2025-04-16 ·

Exactly what we needed

Exactly what we needed to hold a small number of switches and a RJ45 punchdown panel. Strongly built with heavy metal.

N
Nick Zhou · 1 review · Verified · Experienced 2025-04-08 ·

Stayed on top of the order status

Stayed on top of the order status. Delivered as promised.

R
Ruel Echanes · 1 review · Verified · Experienced 2025-04-06 ·

Right Tool for the job

Right Tool for the job! Made my job easier.