Great Product
Unclear delivery status. But the order was actually shipped in a timely manner and was packaged well.
NavePoint (navepoint.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 8% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-08-10.
Unclear delivery status. But the order was actually shipped in a timely manner and was packaged well.
The lady on the phone who took my order was not short of awesome. Customer service is excellent, and the boxes were delivered in less than 24 hours.!!!
I like the product, looks good and fictions as designed, but I’ve received two that were damaged in shipping, and a third that was built incorrectly (verticle support welded in the wrong spot). I was able to fix the shipping and assembly damage as I needed them for a job, otherwise I would have returned. Assembly errors happen, but I would consider utilizing a different shipper.
Great product, great service, and they got it to me quickly!
Had an item damaged in shipping and they made it right and got me a replacement very quickly. Thanks!
Quality products. Nice people. Top notch customer service
I can't comment that much about the company itself because I only ordered a rack mountable drawer online. But the product itself was excellent. It arrived in a timely manner with no damage. It is possible I may order additional products in the future.
Good products, good prices.
Customer/Sales are great, but whoever is doing the shipping is bad.
Not impressed. I purchased a rack was waiting for shipment information. Then found I was going to be charged an extra $110 using an email that didn’t look very official. It’s not enough to have good products. You need good processes too. I will be buying a rack somewhere else do to the addition hidden charge. If it’s a nave point rack awesome. But I won’t buy it direct through you guys.
Parts in stock, easy to navigate website, received parts in two days - free delivery.
first off it took 8 days to ship, 2nd when I received the product I get shocked every time I turn it on and then it only lasts about 6 minutes. I will never recommend one of your other products.
Product fit perfectly and shipping was fast, like they said it would be!!
Easy to find, order and receive on time.
Great Product! Great Service!
Response in timely matter with eta and order confirmations, excellent service
Good product, good price!
Quick response from Customer Service, quick product shipment
We appreciate your kind words and are thrilled to hear about your positive experience with our customer service and shipping. We strive to provide our customers with a seamless and efficient experience.
103 reviews matching