NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Is Newfrog legit?
Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.
I love your site it may take a bit but it's worth waiting for Thank You Rhhonda
Reply from Newfrog2018-10-09
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
I ordered 4 diamond painting kits , for some reason 2 were cancelled and it was not by me. These were ordered in September, 15, it is now October, can not track them and they have my money. Never again. May call.the bank and cancel payment ...and a bad review on facebook.too.
Reply from Newfrog2018-10-05
Hello Barb, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Did not receive my product. Says it was delivered on 9/27/17 this the 2nd order I have not received.
Reply from Newfrog2018-10-09
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Bad site and bad deal I bought them and did not send to the purposes I advise everyone not to deal with them and this is the number of the matter
Reply from Newfrog2018-10-09
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Almost an ENTIRE month, and my package havent arrived yet! They keep telling me to "wait just a few more days" - And dont you dare answer me, that i can just contact you by mail, cause I already did, and that didnt help anything.
Reply from Newfrog2018-10-09
Hello dear friend, first, for airmail shipping, it is a free shipping, takes a little longer time. Second, due to the time different, our phone service and livechat do not work at night, so sorry.
Hello Susan, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
I have Finished my first Diamond painting the Sea turtles #7383 and I really enjoyed them.
I have ordered 4 more paintings I cant wait till they arrive.
Thank you
Ilene McInnes
Reply from Newfrog2018-10-05
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Can't contact anyone , I will never use this place anymore and I will let people how they operate poorly
Reply from Newfrog2018-10-05
Hello David, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Hello dear, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
My friend sent me here to buy some…Diamond Painting Sets
My friend sent me here to buy some Diamond Painting sets. She told me that prices were great and that shipping was fast too!! Look forward to shopping around
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback, it is great encouragement for us to do better in the future.
Welcome to newforg again.
Had order they did not fill everyone just kept giving me the run around wanted me to wait, kept telling me they would ship it never did after alot of e-mails and 4 months i gave up but will not order from them again everyone should use Banggood.com never had a problem with them.
Reply from Newfrog2018-10-05
Hello Ken, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Some products are excellent for the price and others are so-so
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Seems like really good prices, fast shipping and even takes PayPal,
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.