They cant get the shipping right.
Reply from Newfrog2018-10-05
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
About Newfrog
Data updated- Website
- newfrog.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 51% (119/232)
Do you own Newfrog? Claim this profile for free and start replying to reviews.
About this business
NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Is Newfrog legit?
Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.
What people say
Something is a good deal/quality and…
Something is a good deal/quality and something is not really good deal/quality.
Reply from Newfrog2018-10-05
Hello Hai, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
Something is a good deal/quality and…
Something is a good deal/quality and something is not really good deal/quality.
Reply from Newfrog2018-10-05
Hello Hai, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
nice
nice order, have not tested yet
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
Love the pictures have completed five
Love the pictures have completed five .Love the prices. It takes a long time to get your orders though.
Reply from Newfrog2018-10-05
Hello Carol, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
I asked for a SJ8CAM PRO model
I asked for a SJ8CAM PRO model, they send me the SJ8PLUS model (worse one...) Still waiting asolution. Fast delivery was a mess, arrived 10 days late because they dont send on time (I know now why...), late, aduanes... Hope a solution or just wait my disconformity.
Reply from Newfrog2018-10-05
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
Ordered a charger for a GPS watch
Ordered a charger for a GPS watch. It's obiously lost in the post. It arrived in the UK 27 days ago so there is zero chance it will get to me. They have no idea where it is! I still have to wait another 9 days for the next step. Customer service leaves a lot to be desired.
Reply from Newfrog2018-10-05
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
Good product but bad customer service from Newfrog.
Good product but bad customer service from newfrog.
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again.
I ordered a 2DIN radio
I ordered a 2DIN radio, 6/9, did not receive any confirmation or estimated delivery time. The next day the money gets withdrawn - and I have still not received my goods almost 2 month after (26/10). FUN FACT; All the 5 star ratings are from users who only have rated Newfrog.....
Reply from Newfrog2018-10-05
Hello dear Rene, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
I have had no problems with all my…
I have had no problems with all my purchases but delivery is a bit slow which I can blame on the postal service. george
Reply from Newfrog2018-10-05
Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards
Great prices
Great prices, great products
Reply from Newfrog2018-10-05
Hello Daniel, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again.
Products as described
Products as described, good prices, reasonably fast shipping from China.
Reply from Newfrog2018-10-05
Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards
I find this a very nice website great…
I find this a very nice website great prices
Reply from Newfrog2018-10-05
Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards
The picture keep me and my grandson…
The picture keep me and my grandson busy. We love to do them. and they are very afforded
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again.
Fast Service and Great Product
Reply from Newfrog2018-10-05
Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards
beautiful and easy to do
beautiful and easy to do my granddaughter loves them they arrive very quickly
Reply from Newfrog2018-10-05
Hello Diane, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
ordered
ordered, paid, and New Frog delivered...somehow a mix up occurred and I ended up with a duplicate order...but Christmas is coming...so someone is getting a kit for Christmas.
Reply from Newfrog2018-10-05
Hello dear, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again.
We ordered the "Wireless Bluetooth…
We ordered the "Wireless Bluetooth Earphone stereo, order # NF201808181049596-6400,,White color". Ordered was paid off 08/18/2018. Today is 09/26/208, more then 40 days since we placed the order and we still did not receive ir ??!!! When we checked the status of delivery it confused info. saying "Delivered" ?! We're not happy with your delivery SVC, this is not the first time we experienced the delivery problem with your company.. Unfortunately, we can not control the delivery process and this is full responsibility of the company.. Please find out what is going on with our order and let us know ASAP via Email. Very Frustrated, LY
Reply from Newfrog2018-10-05
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
Frog seller
great seller
Reply from Newfrog2018-10-05
Hello Monchis, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
nice
nice produt nice
Reply from Newfrog2018-10-05
Hello Monchis, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
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