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Electronics & Technology

Newfrog

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588 reviews

3.1588 reviews
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About Newfrog

Data updated
Website
newfrog.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Replies to negative
51% (119/232)
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About this business

NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.

Is Newfrog legit?

Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.

What people say

A fantastic place to shop

A fantastic place to shop. So many items available it is incredible & is definately a shopper's paradise. Combined with fast postage, prompt customer support, I coucld not be any happier

Reply from Newfrog2018-10-05

Hello dear, , Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

User friendly website and super fast…

User friendly website and super fast delivery. I will recommend NewFrog!

Reply from Newfrog2018-10-05

Hello dear, , Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

quick and free postage .

quick and free postage .beautiful pictures for all levels of skill .my 3 year old granddaughter loves to have a go

Reply from Newfrog2018-10-05

Hello dear, , Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

my order Ref:NF2018008130524327920

my order Ref: NF2018081305243279202 AND Tracking No; VH167126323TR This order has not been delivered and appears to be a fraud can you help

Reply from Newfrog2018-10-05

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

HORRIBLE!!!

super slow shipping, rude cust service will never buy anything again from newfrog

Reply from Newfrog2018-10-05

Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards

Mainly GREAT!

Made numerous purchases from the site, living in Canada, some orders delivered within a week, some took months. Product quality mainly good, some flows occasionally. I would recommend this company for business and will be purchasing from them in the future, myself.

Reply from Newfrog2018-10-05

Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards

I love Diamond Painting

I love your selection of Diamond painting and they are so affordable.

Reply from Newfrog2018-10-05

Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards

They are con artists, and thieves selling proven fake items. Other reviews are fakes as well.

Worst place ever. Do not do business with them. DO NOT EMAIL THEM, THEY WILL PUT YOUR EMAIL ON A SPAM LIST AND HARASS YOU. They are con artists, and thieves selling proven fake items. THIS IS A VERY BAD COMPANY SELLING FAKE ITEMS AVOID AT ALL COST THEY ARE THIEVES,

Reply from Newfrog2018-10-05

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.

More info needed

More info needed. Hard to know anything. But nice, indeed.

Reply from Newfrog2018-10-05

Hello dear, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Normally fine

Normally fine. Sometimes it takes a bit long to receive product

Reply from Newfrog2018-10-05

Hello , Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Feeling Great to Visit NEWFROG.CO<

Reply from Newfrog2018-10-05

Hello dear, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

Always have been happy.

Always have been happy with my purchases. Great customer service

Reply from Newfrog2018-10-05

Hello friend, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on Newfrog again. Best regards

Do not use them, my order didn't arrive and customer service is apouling

I have placed an order on 9th June. Part of the order has arrived post a month, the other part which is the more expensive part of the order (watch) still hasn't been delivered. The customer service folks have been absolutely useless, I have exchange emails with Yogi, Russel and Ryan. Over 3 months post me paying for the order my watch still didn't turn up nor I can get a final answer when it will be. I am being constantly told that it will be shipped or that it has been shipped, but the order hasn't arrived. I live in closed apartment building so when the package arrives even if it would be left by the door it doesn't disappear, as its just 6 flats and we all know each other! Very disappointing.

Reply from Newfrog2018-09-18

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? Our team leader will offer the best solution for you.

Love all the selections of Diamond….

Love all the selections of Diamond painting

Reply from Newfrog2018-09-18

Hello Loti, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us.

Excellent experience!

Reply from Newfrog2018-09-18

Hello Anita, Thank you for your feedback. The perfect service we never stop pursuing. If there is anything we can do for you, please do not hesitate to contact us.

I have received several orders from New…

I have received several orders from New Frog and I'm very happy with them! Excellent prices!

Reply from Newfrog2018-09-18

Hello Elizabeth, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.

I bought them goods three months ago…

I bought them goods three months ago and did not send them to me and every time they say wait another week to arrive and we will find you a solution to your problem, keep my money and do not send me any purposes or go back to the money I warn you do not deal with this site have no law protects the buyer is based on taking money and not I send the goods and they linger in their messages so that you feel bored. I hope that I have never dealt with them

Reply from Newfrog2018-09-18

Hello dear Ammar, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? Our team leader will offer the best solution for you.

Some order items not sent or even shipped

Some order items not sent or even noted as not being shipped for over 2 months, you should be able to raise an issue from the order page, a bullet button next to the item in question.I had to use contact us and still no response about an item that still has not been shipped over 2 months ago.

Reply from Newfrog2018-09-18

Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? Our team leader will offer the best solution for you.

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