slow!!!!!
slow!! slow!!! slow!!!!! poor customer service....take too long to answer questions!
About Newfrog
Data updated- Website
- newfrog.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 51% (119/232)
Do you own Newfrog? Claim this profile for free and start replying to reviews.
About this business
NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Is Newfrog legit?
Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.
What people say
I have had a few sets of you and really…
I have had a few sets of you and really enjoyed doing them the only thing is that I run out of the black beads each time
Am really impressed that all items come…
Am really impressed that all items come in one order.
Newfrog has low pricing
Newfrog has low pricing. Pretty pictures to choose from. Seem to be hassle free.
Looks like an interesting site.
Looks like an interesting site. For 8.00 off a 50.00 order, I will give 5 stars.
Absolutely Awesome
Absolutely awesome! Great products, and even better prices. This is my favorite place for online shopping. I recommend this company to everyone. Thank you for everything!
Please don't waste your money on…
Please don't waste your money on newfrog.com. Purchased 3 products from them and none work. The latest was a tablet and it's useless cannot connect to internet. It would cost me $125 to have it fixed. Buy from amazon and buy local companies from US and Canada at least if there is a problem they are easily reached
No delivery of item purchased
I ordered a smart watch from newfrog three months ago and never received it! I contacted the post office with a tracking number and they said it wasn't even in their tracking system! I requested a refund or credit but have not heard back from them about it.
Dear Newfrog customer service
Dear Newfrog customer service. On August second I purchase from your site online two items. Both I received last week. One is working fine the other one is crap. That is Socket Wall AC Power Outlet Voltage Detector Sensor Tester 90-1000V. At the first time open to put the battery the clip break now the battery cover doesn't close. And the battery is too hardly fit both battery. It seams like will break sooner. Totally I am not satisfy with my purchase.
A fine site
A fine site, similar to other websites that sell products from east asia. Ordered two seperate products so far, both low price and arrived within the time that the website suggested. The reason that I did not give a 5 star review is because the tracking on the products was very poor, but most websites of this nature have poor item tracking.
The items on this page cost less…
The items on this page cost less compared to other stores
I like newfrog
I like newfrog, i have been buying from them for years now.
the prices r off the hook
the prices r off the hook, so perfect 4 those of us who r on a limited income....keep up the good work...LOVE YA
Reply from Newfrog2018-09-10
Hello Joann, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
I love this company
I love this company! Wonderful choices at really reasonable prices!! Shipping was pretty speedy, too! Will definitely purchase here again!!
fast and easy ordering
Pricing,
Pricing, The pricing is great for all the little gadgets any red blooded tech guy could think of.
Fake Company, Making Fake Items
Company makes and sells fraudulent items, not just look alike that might function like the real thing. These are items painted over to be something they are not. Use a Credit card you can reverse charges on as this is not a legitimate company. They are creating and selling fake items, some that can cause injury and property damage. The minute I got authorities involved to get a refund they vanished. I got my refund and the company is now in hiding, no doubt they will return soon and sell more fakes. DO NOT BELIEVE ANY OF THESE FAKE POSITIVE REVIEWS, THIS COMPANY IS SELLING FAKES, AND COMMITTING FRAUD !!!! EDIT: The reply below shows clear the cover up, they do not even deny they are producing fraudulent product, they simply apologies for my experience ? You mean the one where you made a fake product and tried to pass it off as a real one ? Maybe you could address that ?
Reply from Newfrog2018-09-10
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
Said two days shipping when I went to…
Said two days shipping when I went to buy it then it turned into waiting up to 35 weeks. If you got time to waste waiting to buy from them, then ok. But this is abate and switch. They ship from China. I am less likely to buy from China. #AmericaFirst #MAGA
Reply from Newfrog2018-09-10
Hello Jim, so sorr for any inconvenience caused. Ship in 2 business days does not mean deliver within 2 business days. It just means we will ship out this order within 2 days. If you pick airmail shipping, it costs 15-35 working days. We have put the shiping period in the check-out page. So sorry.
I am stil waiting for my order 4 weeks…
I am stil waiting for my order 4weeks now. Iretaiting slow
Reply from Newfrog2018-09-10
Hello dear friend, we are so sorry for the inconvenience caused. Could you please send an email to our support center [email protected]? We will offer the best solution for you.
Is a good site with product low price…
Is a good site with product low price and hign quality, I just benifit a lot from this site.
Reply from Newfrog2018-09-10
Hello Richard, Thank you for your feedback, it is great encouragement for us to do better in the future. Welcome to newforg again.
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