NewFrog.com is an online e-commerce company offering over 200,000 products including consumer electronics, flashlight, clothes, jewelry and watch in stock with unbeatable prices and ready to ship in 2 business days.
Is Newfrog legit?
Newfrog (newfrog.com) has a 3.1 out of 5 rating on OK.one, based on 588 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 34% give 1 star; The business has replied to 51% of negative reviews. Last updated 2026-10-24.
I have looked at many sites for Diamond Dotz to purchase and I have found New frog to have the best prices and lots to choose from. Free shipping to Australia is a big plus means I can buy more. Thank you New frog.
Reply from Newfrog2018-07-12
Hello Wwendy, Thank you for your feedback, it is great encouragement for us to do better in the future.
Welcome to newforg again.
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
So the site contacted through here as U can see to look good, I emailed reply immediately and still no response
Today is now 13 July no goods no contact no money refund or credit notes
i havent received my goods any of them and i am not getting the help i would expect as i do from other sites.
Reply from Newfrog2018-07-11
Hello dear friend, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Hello dear Ivan, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
Really good prices for good products. Website was well laid out and what I was looking for was easy to find. 5 star experience
Reply from Newfrog2018-07-12
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
The item was never delivered!!!
I then received a response on this forum asking me to send an email. Which I did and to date have still not received a response!!
Where is my delivery and why haven't I received a response to my email? Can someone please get this process moving!
Reply from Newfrog2018-07-11
Hello dear Trudy, we are so sorry for the inconvenience caused.
Could you please send an email to our support center [email protected]?
We will offer the best solution for you.
Someone got my order wrong and I received an item I didn't want. It was not a big deal anyway, I got a full refund within 48 hours. Kudos to Newfrog staff.
Reply from Newfrog2018-07-11
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
Great site, fantastic range of Diamond Dotz to choose from. A Satisfied customer here.
Reply from Newfrog2018-07-11
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
Hello friend, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards
Hello Patrick, Thank you for your feedback.
The perfect service we never stop pursuing.
If there is anything we can do for you, please do not hesitate to contact us.
Welcome to purchase on Newfrog again.
Best regards