The New York Pass (newyorkpass.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jose · 1 review · Verified · Experienced 2026-01-20 ·
★★★★★
Terrible experience
Reply from The New York Pass2026-01-21
We’re really sorry to hear that you had a terrible experience, this is certainly not what we want for our customers. We appreciate you taking the time to share your feedback.
If you’re willing, please contact us at [email protected] with a few details about your experience so we can look into this further.
Hi Kreszenzia,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Hi Jaime,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
It’s a fantastic and convinient option for visitors
Reply from The New York Pass2026-01-10
Hi Mariana,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
Hi Mario,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
M
Marco · 1 review · Verified · Experienced 2025-11-22 ·
★★★★★
Safe money & be flexible
If you plan your trip precisely, the New York pass can help you safe a lot of money. Also you are flexible to do what you want, as you can book the attractions more or less spontaneously. I can really recommend it. I took the 7 attractions pass for my 10 day trip.
Reply from The New York Pass2026-01-06
Hi Marco,
We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
Hi Loredana,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
A
Ana · 5 reviews · Verified · Experienced 2025-12-30 ·
★★★★★
Great trip!
Great options for experiences for an unbeatable price. Definitely recommend for an amazing trip!
Reply from The New York Pass2026-01-04
Hi Ana,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
we had a great experience with the pass. no queues and respected times even if we were in the xmas week.
i would suggest something related to gospel in Harlem, a Musical or Basket match :)
Reply from The New York Pass2026-01-04
Hi Lorio,
We are beyond thankful for your review, and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
C
Charlotte · 8 reviews · Verified · Experienced 2025-12-08 ·
★★★★★
Useful pass
Really easy way to see a range of attractions, but needs planning to ensure you get the number right (we bought 7 attractions and only just fit 7 in). We went in December and queues were minimal so it worked well for us.
Reply from The New York Pass2026-01-03
Hi Charlotte,
This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.
Regards,
Go City
Pass was easy to purchase and use and good value for money.
Reply from The New York Pass2026-01-03
Hi Hadley,
This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.
Regards,
Go City
Hi Hemant,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Hi Bertha,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
Ist was very easy to book the Events by using the APP.
Reply from The New York Pass2025-12-23
Hi M. Huber,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
M
Mark · 1 review · Verified · Experienced 2025-12-19 ·
★★★★★
Easy to use and great for making last…
Easy to use and great for making last minute changes to plans.
Reply from The New York Pass2025-12-19
Hi Mark,
We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
D
David T. · 4 reviews · Verified · Experienced 2025-12-19 ·
★★★★★
Top!
Everything well
Reply from The New York Pass2025-12-19
Hi David,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Regards,
Go City
Very smooth experience , all the details given in the respective attraction section holds true and just by following those I was able to see all the sites !
Reply from The New York Pass2025-12-17
Hello,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
J
J. · 2 reviews · Verified · Experienced 2025-11-26 ·
★★★★★
A good pass
A good pass
Everything went fine
Reply from The New York Pass2025-12-17
Hello,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City