Received wrong wig.
The last purchase that I made, I did not receive the wig that I purchased. It was a totally different wig. I know this because I have purchased a lot of wigs from NiaWigs.
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NiaWigs (niawigs.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-12.
The last purchase that I made, I did not receive the wig that I purchased. It was a totally different wig. I know this because I have purchased a lot of wigs from NiaWigs.
When I received them product, I did not like the length or honestly how it looked on me specifically (I tried it on one time, for a few minutes, never actually wore it out). When I reached out to customer service to return (which I was well within my rights to do), the customer service went back and forth multiple times cautioning me to keep the wig and never providing me a way to actually return it. I’ve never had so many issues trying to return a product (which I ultimately could not return).
This wig is sooooooo incredibly itchy. It is not human hair as advertised
Fast service and love the quality of the wigs. They are so soft and natural looking
I love the wig, the package, and everything else that came with it. I ordered a custom cap and it fits my head perfectly. The texture and quality of the hair is soft and pretty. The shipping was so fast. I was expecting good, but this exceeded my expectations. I would love to continue buying wigs from NiaWigs. Thank you!
I love that my wig came a week sooner, very unexpected fast delivery! My 14 inch wig is super cute, the only thing I’m not crazy about is I feel like there’s too much bang. I would try to move it around and flip some to the side but it kinda gives an attached bang look. It’s a little too much bang for me, I like to have a couple curls like a wispy curl type of look but it’s still really cute. It’s actually my second purchase, the first time I bought a 18 inch a year ago and that one was perfect even with the bangs. I did more customizing to this wig for my liking and I’d still get it again. It’s super cute, soft, also the bangs fall perfectly just right at the brow. I recommend it.
Great quality, beautiful and real natural hairline without those baby hairs..my wigs arrived ahead of scheduled delivery plus I received a great discount...thank you
I love your wigs I am never dissappointed
The hair was good quality and it still looked good after shampoo and coloring. I would order this hair any time in different styles.
Wig was shipped fast. Hair is decent, but the wig construction was kind of small
They are a incredible company no shedding I literally am so grateful to have stumbled upon this company great pricing as well IN LOVE with my unit!!
Always my go to wig supply for a quality wig that looks natural
I ordered my hair Tuesday and I received it a day later, so by Thursday it was here. The hair was full, quality was/is Great, and the curls bounce back even after being straightened. It blends really good, the hair can be installed straight from the box the hair did have a smell but after a light wash it was gone. I’ve washed them while in my hair and I have now flat ironed the hair twice while in my hair and I didn’t have to reapply any glue after my second wash either ( just don’t go crazy with the product while washing and it shouldn’t matte or pull your hair ) and they send you tape replacements and the Velcro like hair strips to hold your hair when installing. I will be buying again !!!
Cap size was too small and the return process was not worth it. Would not repurchase
Have not gotten my Donna Purple headband wig. Been almost a week since I ordered it. Email niawigs and no message back. Haven't heard from them and might not get my money back or the wig that I ordered. Will not buy anything from niawigs ever.
It came pretty fast, I'll say about 4 days the most, ita a very nice wish I wash it let it air dry then flat iron it. Can't wait to actually wear it this Sunday at my meeting. Looks so real, I always love nia wigs , this probably like my 4th wig I order so far
Good quality; natural looking.
Not only did this item arrive more quickly than I expected; the product is packaged well and the quality is definitely 5 stars. I cannot wait to install my micro links!
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