Great experience
Great experience! Lovely crown!
About Nihao Jewelry
Data updated- Website
- nihaojewelry.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 271 reviews
- Replies to negative
- 91% (202/223)
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About this business
Founded in 2013, Nihaojewelry is a professional online wholesale jewelry marketplace. Offering over 10M+ SKUs with no minimum order requirement and factory-direct pricing, it helps small businesses access diverse, stable inventory at lower turnover costs. To support this, we partner with 4,000+ factories and also operate our own factory dedicated to professional design and manufacturing.We empower diverse business models across all growth stages, from ambitious startups taking their first steps to established global enterprises. Our flexible solutions cater to street vendors, influencers, social sellers, e-commerce stores, dropshippers, boutiques, wholesalers, distributors, and independent designers.The company owns its own factory, focusing on design and production. It implements a two-step quality inspection process using high-quality materials, including 304 stainless steel, 925 sterling silver, and moissanite, as well as selected 316L stainless steel and alloy metals. Most products feature PVD plating technology, ensuring durability, water resistance, and long-lasting color. Through centralized procurement, Nihaojewelry provides highly competitive prices, with most items priced between $1 and $3. Over 10,000+ new SKUs are added daily across 1000+ categories, keeping up with trends on Instagram, TikTok, YouTube, Facebook, Pinterest, and other social media platforms, enabling faster sales growth and higher profits.Our professional account managers are available 7*24H and have served 1,000k+ clients across 100+ countries and regions, delivering over 20M+ orders. We are committed to making your jewelry business easier to start and faster to grow.
Written by the business, not verified by us.Is Nihao Jewelry legit?
Nihao Jewelry (nihaojewelry.com) has a 3.2 out of 5 rating on OK.one, based on 615 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 32% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall purchases and transactions. Customers frequently praise the remarkably affordable prices, beautiful designs, and the impressively wide variety of available items. People also highlight the outstanding quality of the jewelry, careful protective packaging, and consistently reliable delivery services. However, some people mentioned frustrating issues with missing items from orders, damaged goods upon arrival, or unexpected delivery delays. A few reviewers additionally noted that certain clothing items ran small or that specific products tarnished quickly after use. Despite these specific drawbacks, the general sentiment remains overwhelmingly positive among buyers who plan to order again.
Auto-generated from all reviews of this business. For reference only.What people say
APPALLING EXPERIENCE
APPALLING EXPERIENCE – I WILL NEVER BUY FROM NIHAO AGAIN If I could give zero stars, I would. I purchased 8 hats from Nihao and when there were problems with the items, I expected the situation to be dealt with professionally. Instead, I have been left chasing, explaining and repeating myself over and over again just to try to get back the money I am actually owed. Nihao keep referring to a “refund” they have supposedly issued, but the amount does not cover the cost of the 8 hats I purchased. Calling something a refund does not make it a full refund. Even worse, I have been expected to pay the return postage for faulty items, despite this appearing to contradict Nihao’s own terms and conditions. Why should a customer be financially penalised for receiving faulty goods? And then there is the suggestion of store credit. Absolutely not. I have no desire whatsoever to spend another penny with Nihao after this experience. Offering me credit for a company I no longer trust is not a solution — it simply shifts the problem onto the customer. The customer service has been exhausting, repetitive and completely unacceptable. I should not have to keep telling the same company the same thing repeatedly in order to get a straightforward matter resolved. This experience has completely put me off Nihao. It is very easy for a company to take your money and make a sale. The real test of a company is what happens when something goes wrong — and Nihao has failed that test miserably in my experience.
Reply from Nihao Jewelry2026-09-16
We’re truly sorry for this unpleasant after-sales experience and for the frustration caused by the repeated communication. 🙏 Could you please provide the email address used for your order? This will allow us to have the relevant Advisor follow up on your order and after-sales case again and assist you further. Thank you for your feedback and patience. 💛
Flag charms brilliant
I loved the idea flag charms to create a keyring of all the countries I have visited. I am lucky that is 32 countries so far. They all seemed so expensive with Exchange Life and Wander Club wanting around £250-£300 for the flags I wanted. So found this company when casually googling. Wow, fraction of the price, in fact less than 10th of the price! Delivery arrived fairly quickly, well packaged. The charms are a good size, sturdy, perfect. I could afford to buy charms for places I plan to go too so they're ready to add. What a find and now have confidence to maybe order other items from them. Wish I could add a photo to show you my keyring.
Great price for nice scarves
Great price for nice scarves. Good communication during and after order. Faster than expected delivery.
They have EXCELLENT quality of pieces
They have EXCELLENT quality of pieces, and I have had no issue with my packages. Great service and great quality !!🩷
Excellent shop!!!
The products came in few days and in excellent condition !!! The quality of the products is much better than I expected!!! Will order again!!!
Thankyou so much for such great…
Thankyou so much for such a great experience about raw material findings will buy again without any doubt, lots of love from India..🥰😘, I have ordered so many things from other places but sometimes my purchased item which I received was broken, but I must say the packaging was so so so good and all materials, I received is in best condition..❤️, also customer service executive work is so fast and worthy.
Great experience overall
Great experience overall . I loved the products. The customer care was amazing. I loved this store. Please trust it. Products are amazing quality. Thank u very much! Pleased with the transaction.
The order was delivered quickly and…
The order was delivered quickly and reliably. Everything arrived in perfect condition. The items were well packaged and exactly as described. I am very happy with the service and the quality. I would definitely order here again and highly recommend this shop.
The dress is absolutely…
The dress is absolutely beautiful.company was informative about delivery.
Really good range of products at a…
Really good range of products at a great price. Also you get allocated an ‘agent’ who communicates through WhatsApp which is really effective in resolving any issues really quickly. Totally recommend this website🥰🥰🥰
Was sent half the items ordered
Was sent half the items ordered, messaged asking where the rest of the order was. Was told it was out of stock but they wouldn't send the missing 5 items and after a month of messaging was given $4 refund (a quarter of the replacement price) terrible to deal with. Absolute scam.
Reply from Nihao Jewelry2026-08-27
We sincerely apologize for the poor shopping experience. Could you please provide your order detail? We will do our utmost to resolve the issue for you; please trust that Nihao is a reliable platform.
Amazing product and just what I was…
Amazing product and just what I was looking for.
The quality of my purchase was great
The quality of my purchase was great. It was very nice and the product is exactly what it describes. Materials for the landyards & hair accessories was very high quality and the packaging was nice.
Love my jelly purses and fast shipping‼️
Everything was perfect
Everything was perfect: fast delivery, products exactly as in the picture. Will definitely buy again from Nihao Jewelry!
Nihao Jewelry online wholesale is the…
Nihao Jewelry online wholesale is the Absolute Best..Their Superior Jewelry and Top of the line Service sets Them apart..I received my order early and indeed I am ecstatic, Everything I wanted in perfect condition..I am so excited to tell everyone about Nihao Jewelry and start my next order..Thank you so very much Nihao Jewelry and a big shout out to Joy ..
Good products, but customer service and logistics are slow
My order finally arrived and I really like the jewelry; the designs look just as they did in the photos and the quality feels good, though I will have to see how it wears over time. The purchasing process had a few bumps, starting with my first order being lost and marked as stolen. Customer service was slow to respond, but they did take responsibility and issued a refund, though I would have preferred it going back to my card rather than as store credit. When reordering, some items were out of stock and had to be changed. Additionally, the system would not let me apply my full account credit, requiring me to pay an 18-cent balance with my card. Despite these logistical and payment inconveniences, they ultimately resolved the issues, and I am very happy with the products I received.
Second time purchacing
Second time purchacing. Quick delivery and beautiful items. Look very expensive. Good quality. Very pleased.
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