Sinds 2004 is Myprotein® de leider in sportsnutritie in de UK. Het bedrijf heeft een snelle groei doorgemaakt dankzij de dagelijkse toewijding om kwaliteitsvolle producten aan te leveren, de scherpe prijzen en klantendienst.
Written by the business, not verified by us.
Is NL Myprotein legit?
NL Myprotein (nl.myprotein.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the high quality and great taste of the protein products, noting that the diverse flavors and dependable formulas consistently exceed expectations. People also find the ordering process straightforward and appreciate the smooth navigation when browsing the extensive range of available items.
However, some customers also noted that prices have increased significantly over recent years, making some items feel quite expensive. A few consumers also reported frustrations regarding damaged deliveries, missing promotional freebies, and delayed customer support responses. Others mentioned occasional issues with clumping or unexpected flavor variations in their purchases.
Auto-generated from all reviews of this business. For reference only.
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Poor First Experience: Late Delivery, Missing Freebies, and Damaged Packaging
Advertised as “Order before 00:30 for next-day delivery.” I ordered on Monday, but it was delivered on Friday.
The package should also have included freebies, specifically chicken seasoning, but these were not included. It is not that I particularly wanted them, but if they are listed in the order, the customer should receive them.
Finally, the protein packaging burst inside the delivery box, so I had to spend time cleaning everything.
Overall, this was not a great first experience with MyProtein.
Reply from NL Myprotein2026-06-13
Hello Tomas,
We are truly sorry to hear about the issues with your recent order, including the delayed delivery, missing freebies, and damaged protein packaging. We understand your frustration with this first experience. We are actively looking into these matters to prevent similar occurrences.
A message has been sent to your account.
Kind regards,
Liam
I lost my money and the item
I lost my money and the item. This company are full of unprofessional employers. I received damaged item, after that they sent me replacement, I rejected it and it has been returned back to their warehouse. And they are not refunding me now. Also they closed my account for no reason. Communication with me like a radio, writing the same answers all the time. Such a shame!
They will get bad reviews everyday from me until this case will be resolved!
Original order number: 758447165
Replacement order number: 758447165R.1
Reply from NL Myprotein2026-06-13
Hello Gita,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our investigations team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Liam
Hello,
Thank you for taking the time to leave your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Natalia
I did not really dislike anything, i needda know how itll look when its arives
Reply from NL Myprotein2026-06-09
Hallo,
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten. Wij waarderen uw opmerkingen zeer.
Wij streven er altijd naar om onze service te verbeteren en uw winkelervaring verder te optimaliseren, en dat kunnen wij niet doen zonder uw waardevolle feedback.
Neem gerust contact met ons op als u nog vragen heeft. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Hi,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your online account, please log into your account to view this message.
Thanks,
Sam
Great products and good service .
Been ordering for some years. 👍🏼
Reply from NL Myprotein2026-06-09
Hallo,
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten. Wij waarderen uw opmerkingen zeer.
Wij streven er altijd naar om onze service te verbeteren en uw winkelervaring verder te optimaliseren, en dat kunnen wij niet doen zonder uw waardevolle feedback.
Neem gerust contact met ons op als u nog vragen heeft. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Great quality, great price, fast delivery. Recommended!
Reply from NL Myprotein2026-06-09
Hallo,
Bedankt dat u de tijd heeft genomen om uw beoordeling achter te laten. Wij waarderen uw opmerkingen zeer.
Wij streven er altijd naar om onze service te verbeteren en uw winkelervaring verder te optimaliseren, en dat kunnen wij niet doen zonder uw waardevolle feedback.
Neem gerust contact met ons op als u nog vragen heeft. Wij helpen u graag verder.
Met vriendelijke groet,
Natalia
Hello,
Thank you for your review,
We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.
Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Stephen
Always great! They never forget to treat with small gifts 🤍🖤
Reply from NL Myprotein2026-06-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een plezier om zulke feedback van onze klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren. Het team zal blij zijn om uw vriendelijke opmerkingen te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om via uw account contact met ons op te nemen. Wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
The website is so bloated with fake discounts (a permanent discount is not a discount) and "presents" which are just affiliate ads it makes it seems quite manipulative, unclear and cheap. That being said the products are good generally
Reply from NL Myprotein2026-05-26
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The site worked excellent! Very easy to use. Clear pictures and recommendations. I love it!! Definitely will come back! 😍
Reply from NL Myprotein2026-05-26
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een plezier om zulke feedback van onze klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren. Het team zal blij zijn om uw vriendelijke opmerkingen te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om via uw account contact met ons op te nemen. Wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een plezier om zulke feedback van onze klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren. Het team zal blij zijn om uw vriendelijke opmerkingen te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om via uw account contact met ons op te nemen. Wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een plezier om zulke feedback van onze klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren. Het team zal blij zijn om uw vriendelijke opmerkingen te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om via uw account contact met ons op te nemen. Wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
No nonsense! Just a good webshop with good products. One minor detail, free delivery could be faster.
Reply from NL Myprotein2026-05-26
Hallo,
Bedankt voor het achterlaten van uw review!
Het is altijd een plezier om zulke feedback van onze klanten te ontvangen.
Uw feedback helpt ons om onze diensten te behouden en te verbeteren. Het team zal blij zijn om uw vriendelijke opmerkingen te horen.
Mocht u vragen of opmerkingen hebben, aarzel dan niet om via uw account contact met ons op te nemen. Wij helpen u graag verder.
Zorg goed voor uzelf en nog een fijne dag gewenst.
Met vriendelijke groet,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Everything was good but i want a free sample of the new milkshake protein but when i clicked it it didn’t work in the app en on the site.
Reply from NL Myprotein2026-05-21
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam