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Beauty & Well-being

NL Myprotein

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201 reviews

4.0201 reviews
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About NL Myprotein

Data updated
Website
nl.myprotein.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (41/41)
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About this business

Sinds 2004 is Myprotein® de leider in sportsnutritie in de UK. Het bedrijf heeft een snelle groei doorgemaakt dankzij de dagelijkse toewijding om kwaliteitsvolle producten aan te leveren, de scherpe prijzen en klantendienst.

Written by the business, not verified by us.

Is NL Myprotein legit?

NL Myprotein (nl.myprotein.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the high quality and great taste of the protein products, noting that the diverse flavors and dependable formulas consistently exceed expectations. People also find the ordering process straightforward and appreciate the smooth navigation when browsing the extensive range of available items. However, some customers also noted that prices have increased significantly over recent years, making some items feel quite expensive. A few consumers also reported frustrations regarding damaged deliveries, missing promotional freebies, and delayed customer support responses. Others mentioned occasional issues with clumping or unexpected flavor variations in their purchases.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent quality

Top quality

Reply from NL Myprotein2026-05-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

Easy to order and i know the quality of…

Easy to order and i know the quality of the products well.

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Unreasonable price increase

The price increases for products are completely unreasonable. The only reason I haven't bought from other places is because I've been too lazy to look. Next time I'll almost certainly buy my protein somewhere else.

Reply from NL Myprotein2026-04-28

Hello Mario, Thank you for your review, We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector. Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that. Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist. Kind regards, Stephen

Password reset not working via app and more

Password reset not working via app, but only on the laptop. Also some products are visible via the app, but not on the site

Reply from NL Myprotein2026-04-27

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

Great expirians and great prices

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Best of the best

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Too many ads/baits etc further great…

Too many ads/baits etc further great stuff

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Zero customerservice

Zero customerservice. Highly dissapointing -------- I did contacted you 2 times already. The result each time was the same. A clear 'no' I had, what I thought and was sure of, had put 3 items in my cart, which would have made my total over 50€, so no shipping costs. When I got the notification it was going to be delivered the next day ( good points, coz your company always ships and delivers fast) I realized only one item was going to be delivered, so I checked. And for some weird reason the 2 other items weren't charged and do dissapeared of my cart, don't ask me why. So I send a mail to your company, explained what happened and asked if they still could ship the 2 items without me having to pay for shipping costs, since that seemed unlogical to me. Coz normally, if had ordered the 3 items, the shippingfees would have zero. I asked twice. The answer was like a chatbot answers, no room for service whatsoever: a clear no coz those 2 items didn't reach 50€. And I know that as a big company you probably don't care much about smaller customers, even though they order regularly. But still, I as a customer value service. And if a company doesn't even want to consider a small effort like this, than I'm done. You just could have given me a code to fill out to get free shipping It would have solved everything,simple as that. I don't know what happened, I know I put 3 items in my cart. Did it glitch? Did the website glitch which happens? Did I put them back out of the cart without realizing it....which seem strange coz I needed them. I don't know and I don't care. What I do care about is your service afterwards to try with me to fix this 'whatever' happened. But you refused.

Reply from NL Myprotein2026-04-25

Hi , Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Natalia

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Protein was fine

Protein was fine. Gambling in flavor kinda. I like salt caramel and choco mint but chocolate caramel was not good at all. In general go for isolate if u wanna healthy option but it's just a bit more expensive

Reply from NL Myprotein2026-04-28

Hello, Thank you for leaving your review! It is always a pleasure to receive this kind of feedback from our loyal customers. Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words. If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist. Take care and have a lovely day. Kind regards, Natalia

Love love love the clear protein!!

Love love love the clear protein!!! The flavour is so good (though I do water it down considerably, I just can’t have it that sweet) and it mixes perfectly, absolutely no clumping.

Reply from NL Myprotein2026-04-22

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Liam

Great products

Great products, fast delivery

Reply from NL Myprotein2026-04-22

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue

Best company in the world

Reply from NL Myprotein2026-04-22

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue

Worst site ever its almost as bad as…

Worst site ever its almost as bad as temu. I also had to choose between if i want markering or if i want marketing. Good job probably getting spam now everyday

Reply from NL Myprotein2026-04-15

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

Very Good !!!!

Reply from NL Myprotein2026-04-14

Hi, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience, and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

The app is a little confusing

The app is a little confusing, but the products are always great!

Reply from NL Myprotein2026-04-13

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our valued customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Sue

Good proteïne source

Good website easy to go around

Reply from NL Myprotein2026-04-13

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our valued customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Sue

IS THERE NO WAY TO ORDER IN THE…

IS THERE NO WAY TO ORDER IN THE NETHERLANDS BUT HAVE THE APP IN ENGLISH!????!!!??

Reply from NL Myprotein2026-04-13

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

Realy nice and clean homepage and very…

Realy nice and clean homepage and very easy to buy with loads of options

Reply from NL Myprotein2026-04-13

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our valued customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Sue

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