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Beauty & Well-being

Noor Hair

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104 reviews

3.3104 reviews
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About Noor Hair

Data updated
Website
noorhairofficial.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
95% (38/40)
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About this business

Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle.Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair.At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free.We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.

Written by the business, not verified by us.

Is Noor Hair legit?

Noor Hair (noorhairofficial.com) has a 3.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 37% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers often mention that the products effectively improve hair growth and thickness, leaving them very satisfied with the results after a few months of consistent use. Many people also appreciate the friendly and knowledgeable assistance provided by helpful representatives when they reach out for guidance. However, some customers also noted frustrating issues with unexpected automatic subscriptions and difficult cancellation processes. People frequently experienced troublesome phone systems or encountered major difficulties trying to reach a live representative for support. A few individuals felt that unexpected charges or product shipments made managing their accounts challenging.

Auto-generated from all reviews of this business. For reference only.

What people say

It really works.

At first, it was for me confusing. For example I was sent to an area that was still running an ad - so to speak. Why does it take an additional 5 plus minutes to just buy the product. I'm sold, been using it for 3 months already. Went here because of better price. It really does work.

Reply from Noor Hair2026-07-27

Hello Mary, Thank you so much for sharing your honest feedback! We’re thrilled to hear that after three months of using our product, you’ve seen positive results and truly feel that it works. It’s also great to know you were able to take advantage of a better price. We appreciate your feedback about the purchasing process as well. We’re sorry to hear that you found parts of the checkout experience confusing and that it took longer than expected to complete your order. Your comments are valuable, and we’ll share them with our team as we continue working to improve the shopping experience for our customers. Thank you for your continued trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success!

Easy

Very easy based on prior orders.

Reply from Noor Hair2026-07-23

Hello Rose, Thank you for your feedback! We’re delighted to hear that reordering was very easy based on your previous orders. We’re glad we could make the process quick and convenient for you. Thank you for your continued trust and support of Noor Hair Official. We truly appreciate having you as part of our community!

good discount and I like the product so…

good discount and I like the product so far. makes my face feel good. I haven't seen alot of wrikles go away but so far i like how my face feels

Reply from Noor Hair2026-07-23

Hi Kathy, We’re delighted to hear that you were happy with the discount and that you’re enjoying the WonderLift Cream so far. It’s wonderful to know that it leaves your skin feeling good and that you’re pleased with how your face feels after using it. We appreciate your honest feedback regarding your results. Skincare improvements can take time, and consistent use is often key. We’re grateful you’ve given WonderLift Cream a try and hope you continue to enjoy its benefits. Thank you for choosing Noor Hair Official. We truly appreciate your support!

Stronger hair

Stronger hair, less loss of hair.

Reply from Noor Hair2026-07-23

Hi Jennifer, Thank you so much for sharing your experience! We’re delighted to hear that the Wonder Growth Gummies have helped make your hair stronger and reduced hair loss. It’s wonderful to know you’re seeing positive results from your routine. Thank you for your trust and support of Noor Hair Official. We’re honored to be part of your hair journey and wish you continued success! 💕

Poor poor poor Customer Service - there is none

Noor hair healthy hair formula capsules. Don’t get into something you can’t get out of. The absolute WORST Customer service EVER. Apparently, once you order, you are automatically placed in a reoccurring shipment schedule; unless you can get it cancelled thru their AI automated phone service. There is NO way to talk to an actual person. I called five days in a row and stayed on hold for exactly 57 minutes each time - only to be disconnected from the call after 57 minutes. Crazy I’m trying to send back shipment for a refund and NO ONE is available for a return address or a return authorization code? I can send it back to where it came from but that doesn’t guarantee a refund. NO HELP with any sort of customer service. Very very bad. On a nice note - capsules seem to work; but I have soo many bottle now it’s nuts. And I keep getting charged $75+ in charges. Had to cancel subscription- but they still sent bottles? Horrible horrible

Reply from Noor Hair2026-07-23

Hello Lynette, We’re sorry to hear about your experience and understand how frustrating this situation has been. We sincerely apologize for the difficulty you experienced when trying to contact our support team and manage your subscription. That is not the level of service we strive to provide. We would appreciate the opportunity to review your account and the information you received from our support team. Please send us an email at [email protected] with "Trustpilot-Alexa" in the subject line, and I will personally investigate your case and assist you further. Thank you for taking the time to share your feedback. Your comments regarding our customer service and support experience will be shared with our team as we continue working to improve our service.

easy to order

Reply from Noor Hair2026-07-24

Hello Ronald, Thank you for your feedback! We’re delighted to hear that you found the ordering process easy. We strive to make shopping with Noor Hair Official as simple and convenient as possible, and we’re glad you had a positive experience. Thank you for choosing Noor Hair Official. We truly appreciate your support!

After trying other hair vitamins

After trying other hair vitamins, I rate Noor hair growth supplements a solid 10! I can see new hair growth in a short period of time, my hair is thicker. I am a loyal fan of Noor!

Reply from Noor Hair2026-07-23

Hi Linda, We’re thrilled to hear that after trying other hair vitamins, you rate the Healthy Hair Formula a solid 10 out of 10! It’s fantastic to know you’ve noticed new hair growth in a short period of time and that your hair is becoming thicker. Your loyalty and trust mean the world to us, and we’re honored to be part of your hair journey. Thank you for choosing Noor Hair Official—we truly appreciate your support and wish you continued success with your hair growth!

Worst experience ever

Worst experience ever. Canceled a month ago. Appeared to be successful. I got another shipment. Went back and forth with AI rep about the issue. I got the same answer 4 times. Called. Went in circles, said id get a live rep but no. Tried chat. Was referred back to EMAIL again. Terrible AI service and the stuff is crap. Im surprised others have actually gotten a real person? All of my communications have been with AI. One had me fooled until "she" answered the phone a second time minutes after i'd hung up and i realized she was an it. So i replied with the requested information and nothing since. Its August 1.

Reply from Noor Hair2026-07-23

Hi Joanne, We're truly sorry to hear about your experience and understand how frustrating this must have been. We sincerely apologize for the difficulties you encountered while trying to manage your subscription and for the experience you had with our support channels. That is not the level of service we strive to provide. We would like the opportunity to review your account and determine what happened with your cancellation request and subsequent shipment. We are sending you a follow-up email to assist you further and investigate your concerns in detail. Our team will work with you to help resolve this matter as quickly as possible. Thank you for taking the time to share your feedback. Your comments regarding our support experience will be shared with our team as we continue working to improve our customer service.

Please cancel my next order

Please cancel my next order. I am on social security not able to get monthly order. Can not wait til Iget my Noor.

Reply from Noor Hair2026-07-21

Hello Carolyn, Thank you for reaching out and letting us know. We understand your concerns and appreciate you sharing your situation with us. We are sending you a follow-up email to review your subscription and assist you with your cancellation request. Our support team will be happy to help ensure your account is updated according to your preferences. Thank you for bringing this to our attention, and we look forward to assisting you.

I have been trying to get off the…

I have been trying to get off the automatic shipping now for quite some time. Last quarter I got it reversed but had to change my credit card. I just got notice of another billing and wrote customer support. Trying to cancel is tedious and complicated online.

Reply from Noor Hair2026-07-21

Hi Judy, We’re sorry to hear about your experience and understand your frustration. Upon review, a refund was processed in April through a payment dispute; however, your subscription remained active and subsequently renewed in July. To address your concerns, we have now gone ahead and canceled your subscription immediately to prevent any future charges or shipments. We appreciate your feedback regarding the cancellation process and will share it with our team as we continue working to improve the customer experience.

order and subscription were cancelled…

order and subscription were cancelled before order was shipped. your company shipped it anyway, even after being advised I would not pay to return.

Reply from Noor Hair2026-07-21

Hi Brenda, We’re sorry to hear about your experience and understand your frustration. Upon review, your subscription was canceled on July 17, 2026 through the Customer Web Portal. However, by the time the cancellation was completed, the renewal had already been processed and the order had already entered fulfillment. As a result, we were unable to stop the shipment. We apologize for any inconvenience this timing may have caused. If you have any questions about your order or need further assistance, please contact our support team, and we will be happy to help.

Easy to maneuver in website

Reply from Noor Hair2026-07-21

Hi Linda, Thank you for your feedback! We’re delighted to hear that you found our website easy to navigate. We strive to make the shopping experience as simple and user-friendly as possible, and we’re glad you had a positive experience. Thank you for choosing Noor Hair Official. We truly appreciate your support!

Product does not work and customer…

Product does not work and customer service is horrible. I did not join auto subscribe and they sent it anyway. Called customer service to complain and after a long wait finally got to talk to someone. After telling her I did not want the produce she hung up on me.

Reply from Noor Hair2026-07-21

Hello, We’re sorry to hear about your experience and understand your frustration. We take concerns regarding subscriptions and customer service seriously. Unfortunately, we were unable to locate your account based on the information provided in your review, as no order details were included. Please send us an email at [email protected] with "Trustpilot-Alexa" in the subject line, and include the name and email address associated with your order. I will personally review your account, investigate your concerns, and assist you further. Thank you for bringing this to our attention. We appreciate the opportunity to help resolve this matter.

They convinced me

They convinced me, a very skeptical critic, to try their products! Hopefully it works as I am expecting it to!!

Reply from Noor Hair2026-07-21

Hi, We’re delighted to hear that our team was able to earn the trust of even a skeptical customer and that you decided to give our products a try. We truly appreciate the opportunity to be part of your hair journey. We hope you have a wonderful experience with your Noor products. While individual results can vary, many customers begin noticing improvements with consistent use over time. We look forward to hearing about your progress and hope the products exceed your expectations. Thank you for choosing Noor Hair Official!

I tried canceling this order before you…

I tried canceling this order before you sent it. Nobody acknowledged that I did that. I will be returning. I tried emailing texting and finally called the number that you have was on the phone for 30 to 45 minutes. Finally, they hung up on me. Sincerely, Maria Bussiere.7/20/26

Reply from Noor Hair2026-07-21

Hello Maria, We’re sorry to hear about your experience and understand your frustration. We sincerely apologize that you were unable to reach our support team and that your cancellation request was not addressed as quickly as you expected. We understand how disappointing this must have been. We are sending you a follow-up email to review your account, investigate your cancellation request, and assist you with your return. Our support team will work with you to help resolve this matter as quickly as possible. Thank you for bringing this to our attention.

Great job!

My customer service was very professional and considerate and thoughtful, and I was able to accomplish my cares and concerns… and although I had to change my shipping address and payment method a few weeks ago… somehow the new information had to be submitted again, but based on my experience today, I was pleasantly surprised that I would receive an additional discount for the extra work I had to perform, which I did not even expect that I would receive an additional discount for my additional troubles.. of which didn’t even consider a problem and that was very kind to be sure!! thank you very much team at Noor!!

Reply from Noor Hair2026-07-21

Hi John, Thank you so much for your thoughtful feedback! We’re delighted to hear that you had such a positive experience with our customer service team. It’s wonderful to know that our representative was professional, considerate, and thoughtful while helping address your concerns and update your shipping address and payment method. We also appreciate your patience regarding having to resubmit your updated information. We’re glad the additional discount helped make up for the extra effort, and it’s especially rewarding to hear that it was an unexpected gesture that made your experience even better. Thank you for your kind words and for recognizing our team's efforts. We truly appreciate your trust and support of Noor Hair Official, and we look forward to continuing to serve you!

I'm happy to receive my texts from the…let me know when the products are on sale.

I'm happy to receive my texts from the company. To keep me posted on the new products and also the hair products I bought they worked for me. My orders always delivered on time. Thank you 👍

Reply from Noor Hair2026-07-21

Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoy receiving our text updates about new products and special offers. It’s also wonderful to know that the hair products have worked well for you and that your orders have always been delivered on time. Thank you for your continued trust and support of Noor Hair Official. We truly appreciate having you as part of our community and look forward to serving you again! 💕

I canceled this subscription on July 7

I canceled this subscription on July 7. Please do not send it and do not charge me. Thank you

Reply from Noor Hair2026-07-20

Hello Suzanne, Thank you for reaching out and for letting us know. We're sorry for any concern this situation may have caused. We'd be happy to review the status of your subscription and any recent orders to ensure your request has been addressed. We are sending you a follow-up email to assist you further and review your concerns in more detail. Our team will work with you to review your subscription status and address any questions regarding your recent order. Thank you for bringing this to our attention, and we look forward to assisting you.

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