Norskla (norskla.com) has a 1.0 out of 5 rating on OK.one, based on 121 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 99% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
This company and the LIES they tell regarding you recieving your order and never getting it should be dealt with immediately. I like every other review here was blindsided and decieved. After reading the previous reviews it's quite evident this is a SCAM and not ONE review says they recieved their merchandise which is sad and disappointing.
My recommendation to everyone is if you used your credit/debit card contact your card issuer like I did and file a FORMAL complaint and they will issue you a provisional credit while they dispute the charges on your behalf.
Ordered an art set was a buy one get one free. Purchased in November. Told it was delivered Dec 3. It was not. They said Canada post could track it. Canada post said not without a legitimate tracking number. They said they would give me a refund or resend it as it was now lost in transit. Dec 25 they finally email back saying it was confirmed to be delivered but as I am unhappy that I did not receive it they will refund 65% of my payment. DO NOT GIVE THEM YOUR MONEY
I also ordered the cat tree nearly a month ago. The tracking shows it was delivered two days ago but nothing has arrived. Fake company and tracking. I’ve opened a charge dispute with my credit card company for a refund.
SCAM! Ordered a cat tree (seems like everyone on here ordered something different) and nothing received or updated to date. Am filing a fraud report with the bank. Hope the scammers rot in HE__.
Absolutely false company. I placed order for a cat tree I never got. They show fake reviews and send fake responses stating your product was delivered. Tracking numbers are also fake. They are thieves. DO NOT order from them.
I ordered my product Dec 1st 2023 was supposed to propose to my girlfriend in Paris at the iffle tower on Christmas, the tracking number is NOT giving me locations and also NO CARRIER, Norskla is saying that the CARRIERS website is having problems, BUT Norskla DOESN'T even KNOW who the CARRIER IS, Norskla keeps telling me to be PATIENT for 2 MORE WEEKS, When I return from my trip I WILL BE NOTIFYING FEDERAL AUTHORITIES of their FRAUDULENTACTIVITY,
I'm STILL getting ENGAGED because I went ahead and bought the same item in the store that I ordered it from originally!! Sorry to all whom paid for items and didn't receive them, I BELIEVE FACEBOOK SHOULD BE SOMEWHAT HELD RESPONSIBLE AS WELL !! My regrets Tim
0 stars! Scam! They got me too! I thought I was ordering from Goose creek candle company. Fake tracking number and no product. I paid with credit card but no receipt was sent so by the time I knew there was a problem, I forgot which card I used so not sure how to file a fraud complaint
I placed an order on November 7,2023. It was supposed to be a buy one/get one to be delivered in 5-7 days. On Nov 21, customer service responded with, "it's being expedited, please allow another 2 weeks." Also gave a tracking number on 'Track 718'. That threw up a red flag for me... never heard of it. Now I received an email saying that it was delivered to the Post Office and addressee on November 29,2023. PO says no that's a scam. Now I'm sure there won't be a refund either 🤣🤣! I wanted to rate no stars.
-5 if I could. Pretty much in the same boat as everyone else here. Ordered product via Facebook ( wish we could start a class action lawsuit because I don’t think Mark is doing enough to protect Facebook users from scammers. They should be scrutinized 10x over before being able to do such a thing). Everyone must have had the same tracking number because my items were supposedly delivered December 15, with a bogus USPS tracking number which of course the post office has no record of. Ordered items in November 23rd as gifts and got ripped off.
I've no need to add anything as everyone else's story is the same as mine: they stole money from me.
Jie Duan is the sole director of this operation (registered address 63 Hall Hill Rd, Holbeach, Spalding, United Kingdom, PE12 7JB) and, as it's registered in the UK, I'd urge everyone to complain here: www dot gov dot uk forwardslash complain-company.
Or try www dot insolvencydirect dot bis dot gov dot uk forwardslash externalonlineforms forwardslash CompanyComplaint dot aspx
Total scam. Ordered from a website with a different name and this company came up as the receipt. Package said it was delivered on December 15th but nothing in my mailbox. Company won’t email me back and won’t respond to me. Had to file a chargeback with my bank. So sad as this was a Christmas present.
I just had to file a fraud complaint with my bank because I never received the item I ordered on 10/27/23. I wrote to Norskla several times and, aside from the one email from them asking for the transaction number, I did not receive any other information or acknowledgements of my subsequent status inquiries.
As per other reviews, appears I have been ripped off. Paid for some board games at massively reduced cost, fortunately haven’t lost much. I knew it was risky, but chanced it. Reported the transaction to my bank.
Again, zero stars. Apart from order acknowledgment, no communication at all, and certainly no order received. Worse still, I’ve discovered one of the things I ordered doesn’t even exist, it is an AI generated mock-up. Utterly disgusting that such a site has not been shut down and is operating and generating sales via Facebook.
Wish I read the reviews beforehand! Ordered 2 24V cordless snow shovels, was advertised as buy 2 get 1 free. Never arrived and they gave me a fake tracking number showing it was delivered yesterday. Was home all day and nothing came. They are a scam company and just take your money. As others have said, avoid at all costs!
Avoid this company at all costs
Complete scam
Take your money
Fake tracking and say they have delivered the goods and nothing received
Terrible customer service
Approaching credit card company for refund
Please do not order from the company
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