Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco.Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe.Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people.Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.
Written by the business, not verified by us.Northerner.com (northerner.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.
Auto-generated from all reviews of this business. For reference only.Fast & easy ordering, quick turnaround with fast shipping & before I knew it, there it was arriving at my door all in about 3 days too!!!
We are so pleased to hear that your ordering experience was fast and easy, and that your delivery arrived quickly! We truly appreciate your kind words.
Quick and easy and prices are better than gas station prices.
We're delighted to hear that you found our service quick and easy, and that our prices are more favorable than those at gas stations. Thank you for your feedback!
Great experience every time would recommend
We're truly happy to hear you consistently have a great experience and recommend us. Thank you for your wonderful feedback!
Prices could be better for ordering less than 25, I’d prefer a even discount if you’d get 5,10,15,20,25 etc. but fast delivery!
We appreciate your feedback regarding our pricing structure and are glad to hear about your fast delivery experience. We are always looking for ways to improve our services and will consider your suggestion for tiered discounts.
Something went wrong with my order and when I called to get tit resolved the customer service I received was exceptional. Unfortunately, we were unable to resolve the issue but the effort and attitude from their staff was superior customer service, especially in today’s day and age. I will only buy from Northerner now as a result.
We truly appreciate you taking the time to share your positive experience with us. We are genuinely sorry that we couldn't fully resolve the initial issue with your order, but we are incredibly pleased to hear that our team's effort and attitude made a positive impression. Your kind words about our customer service mean a great deal to us, and we are committed to providing the best possible support. We look forward to serving you again.
Only took a few minutes to order. Since I usually order 50 cans I save money and my order usually arrives within 3 or 4 days.
We're so happy to hear that ordering is quick and that your bulk orders arrive promptly, saving you money. We appreciate your positive feedback!
Good selection, price and prompt delivery. No issues.
We're so glad to hear you were happy with our selection, pricing, and the speed of your delivery. Thank you for sharing your positive experience!
Great selection. Fast delivery.
We are so happy to hear you enjoyed our selection and fast delivery. We appreciate your kind words!
the shipment was returned to you on the 6th of August, and I have not received a refund or email stating what they intend to do about it
Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.
Product never delivered. Tracking was difficult at best! Updates virtually non-existent! Still haven’t received the product
Thank you for providing your feedback. We are sorry to hear that you did not receive your package, as this is not the experience we want our customers to have. Upon further investigation, we found that the carrier, UPS, is returning your package to us. As a result, we have issued a full refund, which should be credited to your original payment method. If you would like to discuss this matter further, please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. We sincerely apologize for the inconvenience and appreciate your understanding.
Fast delivery, fare price and no bootleg products. Thanks Northerners
We are so glad to hear that you had a positive experience with our fast delivery and fair prices. We appreciate your kind words!
Excellent, quick delivery at a great price
We appreciate your positive feedback! We are so glad you were satisfied with our quick delivery and great price. Thank you for your review!
Quick delivery, easy online ordering and the order that arrived was 100% correct.
We appreciate you sharing your feedback. We're so glad you found our online ordering process easy and that you were happy with the quick delivery and correct order.
We appreciate your positive feedback!
For months, rewards are never available. I order almost every two weeks and spend a couple hundred a month and I've only successfully been able to utilize the rewards a handful of times. I'm ready to change sites. It's now saying for MONTHS now that they were "revamping" before that it would glitch all the time and never work. I'm over it...
Thank you for your feedback. At this time, our loyalty program is temporarily offline as we transition to a new rewards provider. This change is being made to improve the overall experience and address the issues customers have experienced with the previous platform. While we do not have an exact date for the relaunch yet, we want to reassure you that all previously earned loyalty points and any existing reward codes will be migrated to the new program. Your rewards progress will not be lost during this transition. Thank you again for your feedback and continued patience.
Only used them for 4 days , not smoked so far
We appreciate your feedback and are glad to hear you've started using our product. We hope it continues to meet your expectations.
Lots of options. Will also let you order single cans so you can build your own variety packs
We're so glad you appreciate the wide selection and the ability to customize your own variety packs. Thank you for your wonderful feedback!
We appreciate your feedback! We're so glad you were satisfied with our fast service, affordable prices, and wide selection. Thanks for your support.
Good prices and fast delivery. Thank you.
We're so happy to hear you appreciate our prices and fast delivery! Thank you for your kind words.
In the first tube off 10 velo a lot off the snus pouches are split at the ends
Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.
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