Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco.Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe.Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people.Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.
Written by the business, not verified by us.Northerner.com (northerner.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.
Auto-generated from all reviews of this business. For reference only.Best place there is for all Nicotine Pouch fans. Great variety, fantastic deals and delivery service is always on point.
We're thrilled to hear that you consider us the best place for nicotine pouch enthusiasts! We're delighted that you appreciate our wide variety, fantastic deals, and consistently reliable delivery service.
I ordered 2 rolls of Zyn ultra Citrus. And tried to return them. UPS and the Post office won’t ship them back. There is no way to return your merchandise.
Thank you for providing your feedback. This is not the experience we want our customers to have, and we sincerely apologize for any inconvenience caused. Please contact our Customer Support team Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST. One of our representatives will be happy to assist you and work toward resolving your concern. We appreciate your patience and look forward to helping you.
We appreciate your positive feedback! We are so happy that ordering was quick and easy for you.
Amazing love the havana cola. Definitely going to buy more.
We're so happy you loved the Havana Cola! We appreciate your kind words and look forward to your next purchase.
We're so happy to hear you consistently have a great experience with us. Thank you for your wonderful feedback!
Northerner has all the brands, strengths, and flavors that I love and at prices that can’t be beat! I love how they offer low priced add-ons at the end of my purchases. This allows me to try brands and flavors I otherwise wouldn’t try. Deliveries are always sooner than expected . I’ll keep coming back.
We are so happy to hear that you appreciate our wide selection of brands, strengths, and flavors, as well as our competitive pricing. It's wonderful to know that our add-on options allow you to explore new products. We are also pleased that our delivery times consistently exceed your expectations. We truly value your continued loyalty!
Nice fast shipping!! I’ll be ordering again for sure 👍
We appreciate your positive feedback! We're so glad you were satisfied with our fast shipping and we look forward to serving you again.
Huge variety of stock, regular offers and the 99p snus have saved me a lot of money, especially when most shops have a small amount of stock and charge at least a fiver. Incredibly quick delivery too, and many options, have found the secure locker option myself and is great to have for the sake of convenience
We are so pleased to hear that our wide variety of stock and regular offers have been beneficial for you. We are also delighted that our quick delivery options, including the secure locker, have added convenience to your experience. Thank you for your wonderful feedback!
Fast service. Reasonable prices.
We're glad you enjoyed our fast service and reasonable prices. We appreciate your positive feedback!
Easy to order, timely, and affordable
We are so happy to hear you found our service easy to use, prompt, and well-priced. Thank you for your kind words!
Good price amd really quick delivery. Will definitely use again!
We appreciate your positive feedback! We're so glad you were satisfied with our good price and really quick delivery. We look forward to serving you again!
Fantastic website - so easy to use - including managing subscriptions. Possibly the best I've experienced (and not just snus websites) Also like the availability of free delivery
We're so pleased to hear you find our website fantastic and easy to use, especially for managing subscriptions! It's wonderful to know you appreciate the free delivery option.
Customer service couldn't update my order 10 minutes after I had initially made it. They said it was too late.
Thank you for your feedback. Unfortunately, for compliance and processing reasons, we are unable to make modifications to orders once they have been submitted. The only action we may be able to take is cancel the order, provided it has not yet been processed by our warehouse. We apologize for the inconvenience, but this policy is in place to help ensure order accuracy and security for all customers.
We appreciate your positive feedback!
Ease of ordering, product selection, useful communication.
We appreciate your positive feedback! We're glad you found ordering easy, with a good product selection and useful communication.
We appreciate your positive feedback! We're glad our delivery met your expectations.
Delivery is always quick and accurate.
We're so glad to hear that you're consistently satisfied with the speed and accuracy of our delivery service. Thank you for your positive feedback!
It started w, 30% off on front page I never got w/ my order, would have saved me like $10+ so it probably conveniently doesn't work (I ordered less because of it, got an email after inquiry saying you had to be signed up in advance and have all 3 spam marketing methods signed up even tho i wasn't told this at the time) On purchase it said I'd get 10% off of next order, guess it doesn't even want to give that.. Received an email offering $190 worth of gift cards for doing a survey, the first was $35 gift to start the survey: I started it and it then decided I wasn't elligible (after doing it) and did not even send the promised $35 card. The site is broken, (not only due to not giving said discounts). I went to check if I could get either discount (as If I had missed something). Created a new purchase and in the offers section it has the $.99 trial add-ons, added some watermelon item and it charged $5.99 instead. So.. remove in cart? hah that doesn't work, tried press [-] or changing value to 0 and hitting enter: neither works! Did I get either discount? if I just went to purchase? No! of course not.. tried various methods to ensure I was logged in etc (broken system there too). It's all half bs scam for marketing purposes, you don't get these things. They obviously only care about selling more nicotine to addicts for $$. You would think good business would = return customers, they seem to not care about this: they are clearly big enough to not care. Last but no least, they keep on sending emails several times per week, for ad purposes as well as to rate them.. endlessly! It's ridiculous that UNSUBSCRIBE is available, yet ignored. Pressing the rate button isn't enough either, they want a survey (and we know from last survey it's not desirable). I finally sent one, they'll likely delete it as it wasn't positive, seem like just the type of store to only keep positive and a few mid-tier (with polite responses). This site is a joke, will only purchase if it's cheaper than other sites / not able to recommend it to anyone due to feeling cheated and endless spam. Will find another site to get pouches in the meantime.
Thank you for taking the time to share your feedback. We're sorry to hear about the frustrations you experienced with our promotions, website functionality, survey offers, and email communications. We value all customer feedback, both positive and negative, and will ensure your comments are funneled to the appropriate teams for review. Your input helps us identify areas where we can improve the customer experience, and we appreciate you bringing these concerns to our attention.
Fast shipping, fair prices and easy to order.
We appreciate your positive feedback! We're so glad you were satisfied with our fast shipping, fair prices, and easy ordering process. Thank you for your review!
I have been getting my pouches from you for a couple of years. Several of my friends, my brother do now too. Extremely reliable, fast, and great service. Thank you
We are incredibly grateful for your continued loyalty and for recommending us to your friends and family! We're so happy to hear that our reliability, speed, and service have consistently met your expectations. Thank you for your wonderful feedback.
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