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Food, Beverages & Tobacco

Northerner.com

ClaimedCollecting reviews

204 reviews

4.7204 reviews
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About Northerner.com

Data updated
Website
northerner.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (16/16)
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+1 (713) 997-3770[email protected]northerner.com

About this business

Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco.Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe.Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people.Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.

Written by the business, not verified by us.

Is Northerner.com legit?

Northerner.com (northerner.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.

Auto-generated from all reviews of this business. For reference only.

What people say

s
stoneUnited Kingdom · 1 review · Experienced 2026-07-30 ·

cheapest prices in the uk

cheapest prices in the uk, but four stars cos delivery was 2 days late

Reply from Northerner.com2026-08-14

We appreciate your positive feedback on our pricing. We sincerely apologize for the delivery delay you experienced. We are always working to improve our shipping times.

N
NavUnited Kingdom · 1 review · Experienced 2026-07-27 ·

Ordered on Monday and did NDD

Ordered on Monday and did NDD, it’s now Wednesday so I rang and now they wanted to, refund me or resend like no, I ordered NDD for a reason.

Reply from Northerner.com2026-07-29

Thank you for your feedback. We sincerely apologize for the delay and frustration you experienced with your order. Unfortunately, we're unable to locate your inquiry or order using the alias associated with this review. We'd like the opportunity to look into what happened and review any previous communication regarding your shipment. We apologize again for the inconvenience and appreciate the chance to make this right.

Gunarr FlanndersUnited States · 1 review · Experienced 2026-07-28 ·

Tampered container

I ordered for the second time and discovered one promo tin had a broken seal- all the others were fine. I counted them and discovered that someone helped themselves to a pouch. Besides the theft, more importantly it's disgusting and dissolves all trust in the company. My State AG along with TX will be notified along with the USPS. Maybe they are the culprit? I don't know. The customer rep was sweet and helpful and she said they would refund the money for the tin. The real issue here is quality control. Do you want someone tampering with a product you put in your mouth? I'd review the security footage from the warehouse for a start if I was them. Or is this product bought from retailers and not checked? I don't know. Even if it is the USPS, these packages should be put in sealed bags like Amazon does. This customer says later and never again.

Reply from Northerner.com2026-07-28

Thank you for taking the time to share your experience and bring this matter to our attention. We sincerely apologize for receiving a product with a broken seal and missing pouch. We understand how concerning this is, especially when it involves a product intended for personal use. We also appreciate your feedback regarding the Customer Service representative who assisted you. We're pleased to hear she was helpful. Please know that we take concerns involving product integrity, tampering, and quality control extremely seriously. Your feedback has been shared with the appropriate teams, and we are looking deeper into this matter. We understand your disappointment and regret that this experience did not meet the standards you expected from us. Thank you again for your candid feedback, as it helps us improve and better serve our customers. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns.

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