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Food, Beverages & Tobacco

Northerner.com

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204 reviews

4.7204 reviews
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About Northerner.com

Data updated
Website
northerner.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (16/16)
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About this business

Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco.Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe.Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people.Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.

Written by the business, not verified by us.

Is Northerner.com legit?

Northerner.com (northerner.com) has a 4.7 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping speeds, outstanding customer service, and wonderful selection of affordable products. People also love how simple the online ordering process is, noting that prices are consistently much lower compared to local retail stores. Some reviewers were not happy with delivery delays, occasional tracking problems, or carrier handling issues. A few people mentioned encountering package disruptions, noting that specific shipments occasionally took significantly longer than the requested timeframe. Consumers also expressed frustration when orders faced transit setbacks, requiring extra coordination to completely resolve delivery complications.

Auto-generated from all reviews of this business. For reference only.

What people say

Good service speedy delivery

Good service speedy delivery, unfortunately my order was sent to the wrong address last time and I had to get it sent back to me but things happen right.

Reply from Northerner.com2026-08-03

We're glad to hear you experienced good service and speedy delivery. We sincerely apologize for the mix-up with your previous order being sent to the wrong address, and we appreciate your understanding.

One of my orders came in and the bag…

One of my orders came in and the bag for it was messed up and all they offered me was 10% off of a future order. *Thanks for reaching out. I honestly haven't had the best customer service experiences, but y'all do have amazing prices so I keep coming back. You don't have to do one or the other though.

Reply from Northerner.com2026-08-04

Thank you for your feedback. I have re-opened your case to look a little deeper into the issue. Please reply back at your earliest convenience and we look forward to assisting you further.

Late delivery…

Delivery was not as advised over 24 hours late

Reply from Northerner.com2026-08-04

Thank you for your feedback. After reviewing your order, I can confirm that it was placed on Sunday at 8:24 AM EST. Regular business hours are M- F, 9:00 AM to 6:00 PM EST, orders placed outside of those hours begin processing on the next business day. Your order entered processing on Monday morning, which is when the shipping timeframe begins. This policy is also outlined on our website, where we advise that orders placed outside of business hours, or after the daily processing cutoff, will begin processing on the next business day. We apologize for any confusion regarding the expected delivery date and appreciate your understanding.

Very fast delivery and I saved a lot of…

Very fast delivery and I saved a lot of money using this site as opposed to the one I used to use and the product is identical!!!

Reply from Northerner.com2026-08-03

We're thrilled to hear that you experienced very fast delivery and were able to save a lot of money with us! It's wonderful to know that you found our product to be identical to what you used before.

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