NorthernKnife creates the highest-quality products with exclusively premium materials.More than simple knives, we create masterpieces of design and quality that will change your cooking experience forever. This is the Trustpilot for our UK customers 🇬🇧
Written by the business, not verified by us.NorthernKnife (northernknife.co.uk) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality, stunning visual appeal, and incredible sharpness of the kitchen knives. Consumers also appreciate the straightforward online ordering process, helpful promotional offers, and securely protected packages arriving at their doors. However, some people mentioned that international shipping times were quite slow, and tracking information could be improved for buyers. A few consumers additionally noted frustrating difficulties contacting support teams or experiencing problems with blades arriving blunt. Reviewers occasionally pointed out that certain items felt smaller than expected or required substantial extra sharpening initially.
Auto-generated from all reviews of this business. For reference only.Couldn’t be happier, quick easy process, tracking available from the start, absolutely outstanding quality on the knives they are 10 times heavier than you expect, made extremely well, exceptionally sharp, me and my son have loved every use so far, definitely purchasing more and some sheaths too, couldn’t recommend more absolutely brilliant knives
Excellent service and even better knives! The purchasing process was quick and easy and my knives were fully tracked on their speedy journey to me. The knives are even nicer looking in person and they all feel and perform great! Would highly recommend to anyone that is looking for new top quality knives
Order came quickly after order and i am more than happy with the knife and the sharpener I ordered. Starting with the knife. The quality is brilliant and is sharp straight out of the box. Ive used it to cut veg and meat and it did it with no issue. The grip is comfortable and the knife looks as good as it cuts. The sharpener works a treat. Ive used it to sharpen knives i already owned with no problem. Definitely recommend buying from them
The knives are a good wieght, blades a littlw dull on delivery, sharpened to 20° at home, and was fine. Will be interesting to see how they hold there sharpness. Im hoping, despite this it wont be style over substance, with use
Excellent customer experience. The knives are quality built and well balanced with an unbelievable cutting edge that lasts. Cannot recommend enough.
Paul, "well balanced" is the compliment we chase hardest — that balance is what our smiths spend the longest getting right. Thank you for the recommendation, it carries real weight with us. — Andy @ NorthernKnife
Unfortunately the knives were not delivered/received, which was disappointing as they were intended as a gift. Customer service however was helpful and supportive throughout the process.
Charles, a gift that doesn't turn up on time is a rotten outcome and we're sorry it went that way for you. Thank you for the fair words about the team, and for still giving us four stars — noted, and we'll keep pushing on the delivery side. — Andy @ NorthernKnife
Very sharp knives. Come with instructions on how to care for and maintain them to get the best out of them. Customer service were great with a slight issue i had (my fault). Im really pleased over all.
Larry, we're glad the care card actually got read — a little food-safe mineral oil and a dry wipe keeps these blades in fighting shape for years. Thanks for the patience on the hiccup and for the kind words about the team. — Andy @ NorthernKnife
Knives arrived. Great quality, very sharp and make preparing meals a doddle! Cuts through meats with little effort.
"A doddle" is exactly what we're after — the blade should do the work, not your wrist. Thanks for taking the time to write, and enjoy the cooking. — Andy @ NorthernKnife
I bought the Loki black and the other Loki knife. Really great knives. They look and feel amazing, brilliant balance and a pretty good talking feature in the kitchen. Will definitely be buying more, looking at the set and the knife holder. Only thing I would say, is the shipping information isnt the best but they still arrived in about 8 days. Quality knives.
Rich, the two Lokis are a proper pair to start with — that finger loop wins people over faster than anything else we make. Fair hit on the shipping updates, we're working on making those clearer. The block and the full set will be waiting when you're ready. — Andy @ NorthernKnife
I purchased a feather knife from Northern knife that took a long time to arrive 😔 when it finally came it was not sharp and it was covered in gunk, it was actually filthy, when I complained I was sent a generic email thanking me for joining the team and bombarded with promotional emails, among these emails was the one that led me to trustpilot to do a review for a free knife of my choice, I completed my review quite some time ago now and sent through the required email to northern knife including pictures of the review,the promotional email and the knife I chose from their own website After multiple emails I finally heard back from Northern knife in regards to my Free knife.... It was coming, though not as advertised with the engraving, I enquired as to why and have not received any answers as yet ,though did receive another promotional email for another Free knife of my choice for completing another review, which I completed and again sent through the required email with the attached pictures showing the evidence of the review, the promotion and pictures of my choice of second free knife I had a chap by the name of Andy from Northern knife comment on both of my reviews,he apologized and offered his assistance assuring me they would supply the free knife with the engraving as it was advertised...,I emailed Andy what he requested and asked him some questions to clarify and update the progress of my two products ......🤔 No reply ..I followed up😡..... No reply 🤬🤬🤬🤬 I have had my initial Free knife order confirmed twice by Northern knife once before Andy contacted me and once since.... both times it was stated my knife was coming without the engraving 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬...... Thanks Andy In regards to my second completed review and choice of my second Free knife, Mary from Northern knife emailed me saying it was already processed and was on the way, which is a complete lie..... Mary is just terrible with actually doing her job!... Evidently proven by the existence of only a single order at northern knife for me ,not two as there should be!.... Furthermore the fact that the product is coming without the engraving as advertised and the fact that I'm still waiting for answers from her whilst receiving yet another survey=free knife promotion 😂😂😂 So this is my third review on northern knife for a free knife of my choice... .....if you love spending money on products that arrive late... from a supplier that has a laughable in house tracking system and the absolute worst level of both customer service and integrity and you loved a lucky dip as a child, you should definitely give Northern knife your $$$$ you may or may not get a knife, you will definitely have such a negative experience with northern knife it will make everything else in your life better and if you're lucky like me you will have received enough emails to keep you reading for decades 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 Please cross your fingers for me, I'm about to email both Mary and Andy for my third free knife after this ...my third review completion🤔🤔
This one is on us, and the silence after I said I would help is the worst part of it. I am sorry. I have flagged your case internally so it stops bouncing between inboxes. Please email [email protected] with Trustpilot in the subject line and your order number, and we will come back to you properly this time. - Andy @ NorthernKnife
Was looking for a descent cleaver for my outside BBQ set up & saw Northern Knife sale so I bought the "the kitchen blade arsenal" set @ 57% off. Knives arrives really nicely packaged & sharper than a sharp thing in a sharp competition. So pleased I went back bought the sheath's, rolling sharpener & blade wax. Very impressed.
Simon, "sharper than a sharp thing in a sharp competition" is going straight on the forge wall. Cleaver, sheaths, sharpener and wax — that's a proper kit for the BBQ season ahead. Enjoy every cut. — Andy @ NorthernKnife
Quick shipping, excellent customer service and quality of these items exceeded my expectations
Stevie, quick shipping and steel that beats expectations — that's the whole job in one sentence. Thank you for taking the time to say so. — Andy @ NorthernKnife
I baught 4 knifes from northernknife every one of them is absolute perfection Beautiful craftmanship razer sharp i gifted 2 to my brother they were so happy to get a knife that will last a lifetime they are incredable blade i would love to own the whole coletion the delivery was very quick also great service i could not be any more pleased was very excited when they arrived packed nicely would deffantly recomend northernknife you wont find anything better thank you so much i will be back for more
Four in the collection and two passed on to your brother is exactly what these are built for, Dylan. Thank you for the kind words on the craftsmanship. - Andy @ NorthernKnife
Great quality knives am very happy with the build quality and arrived razor sharp
Glad the build quality landed as well as the edge, Nathan. Hand-forged high-carbon steel and a full-tang spine is the whole point of these. Skal. - Andy @ NorthernKnife
From starting my order to my knifes being delivered everything was straight forward and exceptional! And the knifes I got a Loki and a Ragnarok they are beautifully made and feel great in hand, just be careful with them as the wife bearly touched the Loki and nicked her finger haha. If you want quality then buy yourself any of these you will not be disappointed.
The Loki and the Ragnarok make a fine pair, Vic, and yes, treat that edge with respect. Glad the whole run from order to doorstep was smooth. Skal. - Andy @ NorthernKnife
Very good customer service with Northern Knife, I also own about 8 of their knives, all of which are fiercely sharp and very good quality. They come with a lifetime guarantee so if you break one with what is considered normal use then they will replace it. Most recently purchased the knife sharpener, again. Great quality and cannot complain one bit.
Eight of ours in one collection is proper commitment, Daniel. Thank you for the kind words on the service and the steel, and for spreading the word. - Andy @ NorthernKnife
Extremely happy.. Feather, Gunnar and bjorn.. Super sharp.. Well balanced.. proudly displayed.. Used everyday.. highly recommended..
Feather, Gunnar and Bjorn is a solid trio, Mitch. The best thing we can hear is that they get used every day rather than sit on a shelf. Skal. - Andy @ NorthernKnife
Amazing quality and absolutely amazing craftsmanship, my partner was absolutely delighted with it
Nothing better than hearing one landed well as a gift, Margaret. Thank you for the kind words on the craftsmanship. - Andy @ NorthernKnife
Was a little sceptical at first but at buy 2 get 2 free it was definitely worth the gamble. Knives were dispatched promptly with tracking available and arrived very quickly to Australia. Quality and finish of the knives is superb. Over all great knives at really good price point.
Fair enough to be sceptical, Scott, and glad the knives and the tracked delivery to Australia settled it. Thank you for taking the chance on us. - Andy @ NorthernKnife
The knives look amazing in person! The packaging is great as well! Love the knives I ordered came in there own separate boxes. Made each one feel special.
That is exactly why each one ships in its own box, Trevor. Every blade should feel like its own piece. Glad they looked as good in hand as they did on screen. - Andy @ NorthernKnife
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