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Business Services

Circular

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318 reviews

4.1318 reviews
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About Circular

Data updated
Website
nowcircular.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
100% (56/56)
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About this business

We’re on a mission to enable a future where physical products’ useful lives are maximised by efficiently cycling them between loving users and careful refurbishment - until they are ready to be recycled.

Written by the business, not verified by us.

Is Circular legit?

Circular (nowcircular.com) has a 4.1 out of 5 rating on OK.one, based on 318 user reviews collected here. It is listed under Business Services and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 107 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the simple website and straightforward subscription process, making it very easy to switch devices without any major hiccups over the years. People frequently praise the fast and reliable delivery service, noting that packages arrive promptly in safe packaging and well within the expected timeframe. However, some customers also noted minor issues with used devices or unexpected subscription conditions and contract terms. A few reviewers experienced challenges regarding product condition, such as scratches or battery wear, while others faced unexpected repair costs. Despite these occasional hurdles with specific items, the overall journey remains convenient for most users.

Auto-generated from all reviews of this business. For reference only.

What people say

Service was good

Delivery was good with clear instructions n info

Reply from Circular2025-08-29

Hi Yeow Hong, Thank you for your kind words! We’re glad the delivery went smoothly and the instructions provided were clear - we put a lot of care into making sure every step is convenient and secure for you. Appreciate you choosing Circular, and we hope you enjoy your subscription! 🌱📦 — Team Circular

Durability and function

The delivery guy was nice and accommodated to delivering to the address that I told him. Delivery right on time and phone in good condition

Reply from Circular2025-08-29

Hi Linda, Thank you for the lovely review! 😊 We’re thrilled to hear that your delivery experience was smooth and the device met your expectations. Our team works hard to ensure every subscription arrives on time and in great condition - and we’re glad it shows! Enjoy your new subscription, and thank you for being part of Circular’s sustainable tech journey. ♻️📱 — Team Circular

Great experience

I had a fantastic experience with my second purchase.

Reply from Circular2025-08-29

Hi Muhammad Raizan, Thank you for coming back to us for your second subscription - we’re truly honoured by your trust! 🙌 We’re thrilled to hear you had a fantastic experience again. Circular exists to make access to great tech simple, affordable, and flexible - and it's customers like you who keep us going. We look forward to supporting you throughout your subscription journey. 💚 — Team Circular

Very good service

Reply from Circular2025-08-29

Hi Hareekarthik, Thank you for your kind words and 5-star review! 🌟 We’re so glad to hear that you’ve had a positive experience with our service. At Circular, we’re committed to offering an easy, affordable, and sustainable way to access the tech you need - without the heavy upfront cost. We look forward to continuing to serve you in your subscription journey! 🙌 — Team Circular

Great platform, recommended

Its a great experience to enjoy using the phone that you want eventhough rental but it feels like your own.

Reply from Circular2025-08-29

Hi Zulhilmi, Thanks so much for the kind words! 😊 We're so glad to hear you're enjoying the subscription - we believe everyone should have access to the tech they want, without the big upfront cost. Even though it's a rental, we want it to feel like your own - seamless, flexible, and stress-free. Thanks for being part of the Circular community. 💚 — Team Circular

Fantastic initiative

Fantastic, great initiative to reduce waste, best of the best.

Reply from Circular2025-08-29

Hi WLO, Thank you for the kind words! 🌱 We're thrilled to know you resonate with our mission to reduce e-waste and promote smarter tech consumption. Every subscription helps us extend the life of quality devices - and customers like you make that possible. Glad to have you as part of the Circular journey. 🙌 — Team Circular

Great experience overall!

Transparency and service recovery was brilliant, thanks folks. Got my S25 Ultra within the required time frame. They found out my initial unit was unavailable, but was able to make the switch and accomplished what I was looking for in the end. One note - would greatly appreciate WhatsApp support over emails. Do consider having that available again!

Reply from Circular2025-08-29

Hi Vincent, Thank you for the kind words - we’re really glad to hear that the team was able to step in and turn things around swiftly! 🙌 Transparency and timely recovery are core to how we operate, and it’s great to know you received your S25 Ultra as planned. We also hear you on the WhatsApp support - it’s something we’re actively exploring again, especially given how convenient it is for many customers. In the meantime, thanks for sticking with us via email. Appreciate your trust in Circular - where sustainability meets affordability. - Team Circular

Their delivery service is very good.

Reply from Circular2025-08-15

Hi Derek, Thank you for the 5-star review! We’re so glad to hear our delivery service left a positive impression. We put great care into ensuring our devices reach you quickly, safely, and in the most resource-efficient way possible - because convenience shouldn’t come at the planet’s expense. Enjoy your new subscription, and thank you for being part of the Circular community 🌿📦 — Team Circular

fast delivery

fast delivery, fast response and love the way I’m able to rent devices for cheap instead of buying them! keep up the great work you guys!

Reply from Circular2025-08-29

Hi Edgar, Thank you so much for the kind words! 😊 We’re glad you enjoyed the fast delivery and quick support - and even happier that our affordable subscription model works well for you. At Circular, we believe you shouldn’t have to break the bank to access the tech you need. By renting instead of buying, you're also helping reduce e-waste and giving devices a longer, more meaningful life ♻️ Thanks for choosing a smarter, more sustainable way forward. - Team Circular

Thank you the phone is in good…

Thank you the phone is in good condition. Delivery was about a week all good.

Reply from Circular2025-08-29

Hi there, Thanks for your kind review - we’re thrilled to hear the phone arrived safely and in good condition 📱 We aim to deliver not just devices, but peace of mind through quality checks and dependable logistics. Plus, by subscribing through Circular, you're helping to extend the life of tech and reduce unnecessary e-waste ♻️ Enjoy your new subscription, and thanks for being part of a more sustainable way to access the tech you love. - Team Circular

I just received my Samsung 25 Ultra…

I just received my Samsung 25 Ultra delivery was on schedule it take a week but finally I got it thank to Circular you make my dreams come true.

Reply from Circular2025-08-15

Hi Huan Permana, Thank you for the kind words - we're thrilled to hear your Samsung S25 Ultra has arrived and that it’s made such an impact! At Circular, we’re here to make premium tech more accessible - whether it’s for work, play, or simply achieving your dreams. We’re so glad we could be part of your journey. Enjoy your new subscription, and thank you for choosing Circular 🌏💚 — Team Circular

Very Good and Flexible

Very flexible deals ! Fast delivery !

Reply from Circular2025-08-15

Hi Malcolm, Thank you for the glowing review! We’re glad to hear you found our deals flexible and the delivery fast - that’s exactly what we aim for. At Circular, we believe that tech should be accessible and affordable, without compromising on speed or service. And by choosing to subscribe instead of buy, you're also supporting a more sustainable future by giving great devices a longer life. Enjoy your subscription, and reach out anytime if we can assist further. — Team Circular

Great product

Great product! Best service!

Reply from Circular2025-08-15

Hi Mohamad Hamdan, Thank you for the kind words — we’re thrilled you’re enjoying both the device and our service! 😊 At Circular, we’re committed to offering a smarter way to access tech: one that’s affordable, flexible, and better for the planet. By subscribing instead of buying, you help reduce e-waste while still enjoying top-tier devices on your terms. Appreciate your support — enjoy your subscription, and feel free to reach out anytime at [email protected] if you need anything. — Team Circular

It was a seamless and breezy…

It was a seamless and breezy transaction. Super convenient!

Reply from Circular2025-08-15

Hi Shaffiq, We’re so glad to hear your experience was seamless and breezy — that’s exactly what we aim for! 🙌 At Circular, we believe accessing the latest tech should be simple, affordable, and sustainable. Whether it’s trying out a device before committing or swapping when your needs change, we’re here to make tech work around your life — not the other way around. Thanks for choosing Circular and enjoy your subscription! If there’s ever anything else you need, just reach us at [email protected] — we’re always happy to help. — Team Circular

Everything went smoothly

Everything went smoothly. From the checking if requirement met, till the receiving of phone.

Reply from Circular2025-08-15

Hi Azhar, We’re so glad to hear everything went smoothly — from eligibility checks to delivery! That’s exactly the seamless experience we aim to deliver for every Circular subscriber. Thanks for taking the time to share your experience, and enjoy your new subscription! — Team Circular

Reliable

This is my 2nd year with them. I love the swap your device services. It makes me have a chance to try other devices before finally decided to purchase. Thanks circular.

Reply from Circular2025-08-15

Hi Noura, Thank you for being with us for a second year — we’re thrilled to have you as part of the Circular community! We’re so glad to hear that our Swap feature has made it easier for you to explore different devices before committing to a decision. That’s exactly what we designed it for — to offer flexibility without the pressure of upfront ownership. Thanks again for your continued support, and we’re here anytime you need us. — Team Circular

I'm searching installment mobile but…

I'm searching installment mobile but this is rental

Reply from Circular2025-07-30

Hi Mohan, Thank you for sharing your feedback. We understand that you may have been looking for an instalment ownership plan. To clarify, Circular operates on a subscription rental model, which means you're leasing the device for a monthly fee — without ownership — and can return it anytime. We’ve reviewed our sign-up and checkout journey and can confirm that all communications clearly describe the model as a rental subscription. Terms such as “subscribe,” “return anytime,” and “ownership remains with Circular” are made transparent at every step. That said, we’re always looking to improve — if there’s a specific page or message you feel was unclear, we welcome you to share it with us at [email protected] so we can investigate further. — Team Circular

Very trusted service and affordable for…

Very trusted service and affordable for middle class families to affordable this service Thank you

Reply from Circular2025-07-26

Hi Abdul Sathar, Thank you so much for your kind words. We're incredibly heartened to know that our service is making a difference for families looking for affordable, trusted options. That’s exactly why Circular exists — to make access to quality tech more inclusive and worry-free. We’re grateful to have you with us. 🙏 Enjoy your subscription! — Team Circular

This is my first time using this…

This is my first time using this company to loan a phone..hopefully i wont regrated me with my finance

Reply from Circular2025-07-26

Hi Abdul Hadii, Thanks for giving Circular a try — and welcome aboard! 😊 We know choosing a subscription service for the first time can feel like a big step, especially when it comes to finances. That’s why we’re committed to keeping things transparent, flexible, and fair — no hidden fees, and always here to support you throughout your subscription journey. We look forward to showing you it was the right choice. — Team Circular

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