NRG Transportation – Elevating Car Shipping and Vehicle Transport to New Heights! Enjoy the convenience of extensive nationwide coverage. NRG Transportation spans the entire United States, providing reliable vehicle transport solutions from coast to coast.
Written by the business, not verified by us.NRG Transportation (nrgtransportation.us) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-28.
They delivered my car in a quick time and was very professional with the job.
We really appreciate your kind rating—thank you! It means a lot to our team to know you had a great experience with NRG Transportation. Hope to see you again soon!
Philip was great. This was my 2nd time working with Philip with shipping a car for me. He was able to accommodate shipping my car with same day notice. Also, the price is always fair. I will use him again in the future.
Thank you for the 5 stars! Your support keeps us moving forward—literally. We’re glad you chose NRG Transportation!
Daniel Jackson was amazing fast quick service to find me a truck to transport my vehicle within the time I was needing the car back home thank you so much
We really appreciate your kind rating—thank you! It means a lot to our team to know you had a great experience with NRG Transportation. Hope to see you again soon!
This is the initial message I received: "Hi, this is Bryan Wilson from NRG Transportation. I received your request and can have your vehicle shipped safely for 400 dollars all-inclusive. The price includes: Door-to-door delivery Full insurance coverage All taxes and fees 24/7 customer support No upfront payment Up to 150 lbs of luggage included Everything is covered with no hidden costs. What pickup date works best for you? +1(716) 650-6826" I replied: "Thanks for the quote! To make sure everything's clear, could you please send me a contract with the all inclusive price of $400 via email to t*****@aol.com? I just want to have all the terms locked in before we proceed." He replied: "done" "When would you like to ship your vehicle ?" I replied: "Does tomorrow work for you?" He replied: "Yes" This is when I thoroughly looked over the contract before signing it. The next day, 4/3/2026, he gives me his first excuse of why he cannot deliver: "Update: Driver ended up stopping by a local shop since there was hub seal oil leaking on of the axles. He has to get it checked for safety reasons. As soon as he is out, I will let you know about the new ETA. Give me 2hr max pls, if he isnt out by then, we will try to send a different carrier for today. Will keep you posted. Thanks" His next excuse: "They ended up ordering parts from another shop so he had to cancel" "I will get you someone else" (Bryan Wilson superimposed an image of the hours for Copart) "for Monday" Sunday night, 4/5/2026, came and then Bryan text me this: "Good evening. Just confirmed a driver to pick up tomorrow and deliver next day. However one more thing to confirm with you. The market is really bad right now due to sudden increase of diesel prices and on top of that there is an increased inspection activities going on which is causing a delay and shortage of drivers in every area. I was able to confirm only this available driver who can pick it up tomorrow around noon and he is asking total $850 as the final price for the spot on his trailer. Can I go ahead and book it for your VAN?" Today, 4/6/2026, Bryan Wilson of NRG Transportation text me: "Here is the updated contract for $800. Pls sign it. I will cover the spot on the trailer as soon as it is signed." "Good morning" "We will do $50 discount for the inconvenience but this is very big vehicle and diesel prices are going up. That is why drivers are asking extra on the rate" I replied: "I have an existing agreement. I will not sign another. Please deliver my vehicle as agreed upon." He replied: "We are the middleman here. The contract is your authorization for us to work on your behalf. Without it, we can’t post your vehicle to the national load boards or negotiate with drivers. It’s basically the green light that lets us start the process." "but we dont own the trucks to be able to give the final price or time" "it was an estimate but now we have a confirmed driver" I replied: "Your contract did not state any of this. I thoroughly looked it over. What time can I expect delivery?" Then I resent him a copy of the contract and also resent my original text: "Thanks for the quote! ...I just want to have all the terms locked in before we proceed." He replied: "In that case I will keep looking once I find someone around the contracted price, I will let you know" I replied: "Okay, thanks" He replied: "You can expect the delivery for tomorrow if you can pay $800. Otherwise, I will keep you posted" I replied: "There were others who guaranteed cheaper. I did not expect the unexpected from you. Why did you not disclose this information before you issued me a contract? It was your choice to 'hussle me' when you did not have to. " "I will not pay more than the agreed upon price and I expected delivery on 4-3-26." He replied: "pls check with them meanwhile. I will guarantee the same thing will happen cuz we all work under the same system with them" "All brokers giving an estimate. Drivers dont reach customers directly" I replied: "Not with a binding contract." He replied: "You are working with a middleman here sir. Think of it like hiring a real estate agent. Signing with them doesn’t mean your house is sold that day. It means they can start marketing it and negotiating with buyers. Same here. The contract allows us to market your shipment to drivers" I had a signed contract with Bryan Wilson, of NRG Transportation, for a four hundred dollar rate, after confirming that was the all in price. They were deceptive from the start, knowing they would hike the price later, and showed no regard for the signed contract. They failed to show up on the agreed date, forced me to wait indefinitely, and then demanded eight hundred fifty dollars, claiming the original price was just an estimate and that all brokers do the same. Unprofessional, dishonest, and I would not recommend. Is this NRG's common practice?
Bait and switch, had me waiting for a pickup that fell threw, then immediately had a replacement for nearly double the initial quote, despite repeating the same quote the day before. Got nasty when I said I was no longer interested and to stop messaging me, claiming they all do it.
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. We’d like to clarify that pricing and availability can sometimes change due to factors outside our control, but we always strive to communicate transparently and respectfully. We also apologize if any part of our communication came across as unprofessional—that is certainly not our standard. We take your concerns seriously and would appreciate the opportunity to make this right. Please contact us directly so we can look into what happened and work toward a resolution.
Daniel Jackson, thanks for business with you !
Thank you so much for your kind words and 5-star rating! We truly appreci
I worked Bryan, he helped me thorughout the load and i appreciate him for good communication.
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
Super quick and easy to work with. Got my car shipped out in less than 24 hours and they had my car in my final destination that was over 800 miles away the next day. Bryan was great.
Thank you so much for your kind words and 5-star rating! We truly appreci
Had nice working experience with Daniel Jackson!
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
It took some time but it was worth the wait. Car arrived in less than 24 hours after pickup. This was complicated since there was no one at the pickup location and the keys were hidden and had to be found.
Thank you so much for your kind words and 5-star rating! We truly appreci
5-Star Service - They Keep Their Promises! NRG Transportation is a first-rate company. My contact, Mona Bell, was professional and attentive, ensuring our vehicle was handled by a top-tier transporter. The communication was excellent from start to finish; they were always available to answer questions and kept the vehicle safe and secure. It’s refreshing to work with a team that does exactly what they say they will do. First-class service all around. I highly recommend NRG!
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
They let me understand the market They were honest and clear They promised and delivered Bryan is really good, he knows! Recommended
Thank you so much for your kind words and 5-star rating! We truly appreci
Philip was great! Great communication and got me a good deal to transfer my car in a timely manner
Thank you for the 5-star review! We’re thrilled you had a positive experience and appreciate your support.
Good company to work with, agent Bryan did a great job, will work with them again.
Thank you so much for your kind words and 5-star rating! We truly appreci
I worked with Jake Walker. Thanks for the cooperation. I look forward to working with him again
Thank you for the 5-star review! We’re thrilled you had a positive experience and appreciate your support.
It was a pleasure working with Bryan Wilson and NRG; I highly recommend them.
Thank you so much for your kind words and 5-star rating! We truly appreci
Driver picked up at set time and delivery was as told and on time. I had to change pick up time and was accommodated without issue. I have already referred to friends and would use them again.
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
Great communication from Bryan Wilson Couldn’t be happier with my experience.
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
We was working with Jake Walker his very professional and very knowledgeable
We’re so happy to hear you enjoyed your experience! Your feedback means a lot to our team. Thanks for taking the time to share it—we can’t wait to welcome you back!
Very good team, especially Daniel Jackson. I would be happy to work with them again.
Thank you so much for your kind words and 5-star rating! We truly appreci
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