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Is The Official Ticket Center legit?
The Official Ticket Center (officialticketcenter.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-12.
What people say
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Jeff ScottUnited States · 2 reviews · Verified ·
★★★★★
All I want is the refund.
I Certainly understand the seriousness of this virus. I ordered my ticket being a Florida resident and expected to get my ticket. No I have to go to some ticket center. I am a senior who was going to join my family who was flying in for the Disney cruise and I was going to join them for a day at the park. Well the cruise got canceled and the did not fly in to go to the park. With everything snowballing I cannot get thru the line to cancel my ticket. I held for three hours and then a message came on they were closed for the day. I do hope you will refund my ticket. I know you are doing the best you can under these difficult circumstances.
Reply from The Official Ticket Center2020-03-17
Hello Jeff! We have successfully processed a refund to you. We do appreciate your understanding, and hope you visit our website again down the road!
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Estefania ArifUnited States · 1 review · Verified ·
★★★★★
I have not received my confirmation…
I have not received my confirmation email nor my e-tickets and i ordered about five days ago. I have tried contacting the official ticket center and have had no luck. Just want to know whats going on w my tickets.
Reply from The Official Ticket Center2020-03-16
Hi Estefania! We do apologize for any inconvenience. We do see that your E-tickets have been emailed to you. If you have any further questions, please feel free to contact us.
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Larissa ShafferUnited States · 1 review · Verified ·
★★★★★
Simple
Served its purpose and provided all the options needed.
Reply from The Official Ticket Center2020-03-16
Hi Larissa! We're glad we were able to provide you the tickets you needed. Enjoy!
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Kylee NicholsUnited States · 1 review · Verified ·
★★★★★
Cheapest place
It was the cheapest place to buy universal studios tickets!
Reply from The Official Ticket Center2020-03-12
Thanks, Kylee! Have fun at Universal Orlando.
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Corey RaileyUnited States · 1 review · Verified ·
★★★★★
Very pleased on the Disney 3 day…
Very pleased on the Disney 3 day tickets. Great prices and very efficient.
Reply from The Official Ticket Center2020-03-11
We appreciate your feedback, Corey! We try to keep things as efficient and discounted as possible for our customers. Enjoy Disney World!
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J. GabbardUnited States · 1 review · Verified ·
★★★★★
Easy to use and get the tickets we…
Easy to use and get the tickets we wanted
Reply from The Official Ticket Center2020-03-10
We love to hear this! Thanks for your feedback.
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Kenneth GoodsonUnited States · 2 reviews · Verified ·
★★★★★
Best price for Disney tickets
Best price for Disney tickets! E-ticket was so simple to access and use. Thank you!
Reply from The Official Ticket Center2020-03-11
We love it! Thanks for your review, Kenneth. Enjoy your tickets.
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Heather BennettUnited States · 2 reviews · Verified ·
★★★★★
Easy transaction and I was able to link…
Easy transaction and I was able to link to myDisney Experience.
Reply from The Official Ticket Center2020-03-09
Excellent to hear! Enjoy your Disney World experience, Heather.
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Tina RummelUnited States · 2 reviews · Verified ·
★★★★★
Made it so much easier then calling on…
Made it so much easier then calling on the phone. Thanks a million!🙂
Reply from The Official Ticket Center2020-03-09
You're welcome a million, Tina!
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KrisAustralia · 1 review · Verified ·
★★★★★
Quick and easy thanks
Reply from The Official Ticket Center2020-03-09
We aim to please. Thanks, Kris!
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Victoria United States · 1 review · Verified ·
★★★★★
Disney World
Purchased Disney World tickets for 5 days, 5 people. Received confirmation code immediately and tickets a little over 24hrs later. Linked to my disney experience with no issues, so I suspect they will be fine once we arrive!
Reply from The Official Ticket Center2020-03-06
Hi Victoria! Our confirmation email has instructions on how to link your tickets. Once you follow the steps and link your tickets, you are good to go! We hope you have a great time at Disney!
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maggie leeCanada · 1 review · Verified ·
★★★★★
Booking was easy and everything went…
Booking was easy and everything went smoothly.
Reply from The Official Ticket Center2020-03-03
We're glad to hear it, Maggie! We hope you enjoy your tickets!
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Yuen PughUnited States · 1 review · Verified ·
★★★★★
Very easy process and saved us $200!
Reply from The Official Ticket Center2020-03-03
We're all about the savings! We hope you enjoy your tickets, Yuen!
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JOEL KLEINUnited States · 1 review · Verified ·
★★★★★
Satisified
Fair price compared to other online vendors. I would like to see something for military veterans....there are tickets for current military, etc. but not veterans, at least nothing that I have found. Only other thing I would like to see from this site is an instant email ticket delivery like a couple of other online sites do.
Reply from The Official Ticket Center2020-03-04
Hi Joel! Thanks for your feedback and suggestions, as we are always looking to better ourselves for our customers. All E-Ticket orders require up to 12 business hours to process. This policy is set in place to ensure tickets are distributed accurately to purchasers. Enjoy your tickets!
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Carolyn VidelaUnited States · 1 review · Verified ·
★★★★★
Best price
Best price. Prompt delivery. Great instructions to load E tickets
Reply from The Official Ticket Center2020-03-02
Hi Carolyn! Thanks for sharing. We are pleased that our services were quick and efficient!
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ConcettaUnited States · 2 reviews · Verified ·
★★★★★
excellent service
excellent service, received tickets quickly with no issues.
Reply from The Official Ticket Center2020-03-02
Thanks for the feedback, Concetta! We are glad you received your tickets quickly. Enjoy!
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Joao MoreiraUnited States · 4 reviews · Verified ·
★★★★★
All went well - if you do not need tickets within 12 BUSINESS hours
All went well. a bit skeptical with the 12 business hour delivery since i ordered on a Friday night and received tickets on Monday by 10am. So if you are planning on buying tickets and try to use them before 12 BUSINESS hours you might want to look elsewhere. If that is a good timeline for you then this appears to be the best price and service.
Reply from The Official Ticket Center2020-03-03
Hi Joao! Thank you for your review. Yes, it does take 12 hours to process our tickets, taking into account our business hours. We are open 10 am - 6 pm ET on Saturdays and closed on Sundays. We hope you enjoy your visit to Disney World!
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John HanniganUnited States · 1 review · Verified ·
★★★★★
Easy to add to you magic band.
Reply from The Official Ticket Center2020-03-02
Hi John! We are pleased to hear that you were able to successfully link your tickets to your MagicBand. Enjoy!
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Michael DennisUnited States · 1 review · Verified ·
★★★★★
Great sevice!!!
Reply from The Official Ticket Center2020-03-02
Thanks for your feedback, Michael! We hope you have a great time at Disney!
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Mom of 4United States · 1 review · Verified ·
★★★★★
happy customer!
I got my Disney e tickets within 12 business hours as promised! Excellent price—cheapest I found anywhere. Most sites just went up with the new price hike and The Official Ticket Center was still cheaper than all the others even before the price increase! Thank you for great service.
Reply from The Official Ticket Center2020-03-02
Thank you for your review! We are glad we were able to provide you and your family the best price available. Enjoy your visit to the happiest place on Earth!
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