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Is The Official Ticket Center legit?
The Official Ticket Center (officialticketcenter.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-12.
What people say
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Jill BirchUnited Kingdom · 8 reviews · Verified ·
★★★★★
Very speedy service
Very speedy service! The only negative was that these tickets were for my daughter & grandchildren and there was nowhere to state this. As I have paid for them, my name is on the tickets but as I'm not going to Universal studios, I just hope there won't be trouble for my daughter at the gates.
Reply from The Official Ticket Center2020-01-22
Thanks Jill! We are glad that our services were fast and efficient for you. You must present a valid photo ID or credit card matching the lead guest name for identity verification at the gate. We are reaching out to you to ensure your daughter and grandchildren do not have any issues when visiting Universal!
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PattyUnited States · 1 review · Verified ·
★★★★★
Tickets ordered and received in less…
Tickets ordered and received in less than 12 hours. Super speedy with great directions on how to add them to my Disney experience.
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Janet HUnited States · 2 reviews · Verified ·
★★★★★
Found your ticket selling site by…
Found your ticket selling site by accident. and am sure glad I did. Great prices. And had to make a call to ask park specific ticket questions and they were answered promptly. Plan to buy other tickets for our trip very soon.
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Sandra MartinezUnited States · 1 review · Verified ·
★★★★★
One of the most seamless
One of the most seamless, effortless processes ever. Precise instructions, secure website, extremely efficient. You can't go wrong.
Follow-up was very timely!! Will use again
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Maria v nieto angelColombia · 1 review · Verified ·
★★★★★
Very easy and friendly
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Susan WillisUnited Kingdom · 2 reviews ·
★★★★★
Hi we are coming over to Orlando from…
Hi we are coming over to Orlando from the Uk .. can we get tickets on line or can we phone you to see what prices we are looking at .. would like some info please.. coming in June 2020
Thank you
Susan
Reply from The Official Ticket Center2020-01-10
What tickets are you interested in buying? There are some tickets we can deliver by email.
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James WalkerUnited States · 1 review · Verified ·
★★★★★
no hassle
no hassle. delivered as promised.
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Katy United States · 5 reviews · Verified ·
★★★★★
Great customer service
Great customer service. Quick, easy and convenient way to get them park tickets!
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RMUnited States · 1 review · Verified ·
★★★★★
Reviewing customers' online accounts…
Reviewing customers' online accounts (e.g. facebook, twitter, etc.) is not a professional nor robust fraud prevention strategy. Understood that the product is ripe for fraud in that they could use stolen card #s to order e-tickets. BUT there are preferred ways to protect against this: send a confirmation code to a customer-supplied phone number, which may then be used (via services like EveryoneAPI) to confirm that phone is also tied to the billing address.
I like your service and pricing but your fraud prevention method makes your company appear unprofessional and an intrusion of privacy (why should my ticket vendor being looking at my social accounts?!).
Jana CokerCzechia · 7 reviews · Verified ·
★★★★★
Excellent company
Excellent company, bought Universal, JFK Space Centre and Disney tickets from them. Printed Universal at home, picked up the rest from their shop in Orlando. Very quick and efficient. Would definitely use again as cheaper than buying from parks directly.
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Marcos TesoneUnited States · 3 reviews · Verified ·
★★★★★
Excellent customer service.
Excellent customer service.
Got all answers I needed.
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customerUnited States · 2 reviews · Verified ·
★★★★★
Eileen was AWESOME
Eileen was very patient, kind and willing to cater to my Disney needs. She also called me back like she said she would once her system was back up and running.
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Tracy PagniUnited States · 2 reviews · Verified ·
★★★★★
Great company
Great company. Great prices and very efficient!
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Barbara AngevineUnited States · 2 reviews · Verified ·
★★★★★
Official ticket worked for us well
Official ticket worked for us well. Had to make a stop at the actual location to pick up my tickets. That was my only knock on getting tickets here. I was able to get my fast pass ahead of time with a code provided upon purchase. Save time to pick up tickets if purchasing too close to your Florida visit to have anything mailed to you.
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Johan WiblerSweden · 2 reviews · Verified ·
★★★★★
Very easy to do the booking.
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Lise BoisvertUnited States · 1 review · Verified ·
★★★★★
This was the first time my family used…
This was the first time my family used this, I really had a great experience with no problems, I will highly recommend you to others!
Thank you so much, we are looking forward to our stay!
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NancyUnited States · 3 reviews · Verified ·
★★★★★
I had not realized the ticket would be…
I had not realized the ticket would be sent certified and that extra safety was excellent.
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C SlagleUnited States · 1 review · Verified ·
★★★★★
According to the USPS tracking info
According to the USPS tracking info, I was supposed to receive these tickets on Nov 12 - however they went "missing" (I had signed up to be notified of it's daily status/location -however I only received a "its on it's way and will be delivered to it's destination" daily response). As this was a unusual USPS response, I suspected my tickets were hijacked and contacted the ticket center. They advised me to be patient till the 19th. They showed up today, Nov 16, unannounced.
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Adrian GCanada · 1 review · Verified ·
★★★★★
Quick and easy.
DeanCanada · 2 reviews · Verified ·
★★★★★
Fast and efficient
Fast and efficient. Tickets were emailed to us the next day.