Founded in 2020, we are a Vegas-based office product and supply brand, mainly offering shipping supplies products and heat press products.
Written by the business, not verified by us.Offnova (offnova.com) has a 4.6 out of 5 rating on OK.one, based on 124 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 70% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-10-25.
I was suppose to receive my shipment since Wednesday and it has been out for delivery every day since, and I still have not received it. I had to substitute with another supplier and I spent more than I wanted due to your unreliable service.
The process was easy to follow and so far so good. I did a roller check and it was good. I have a few more things to do, but other than that I love it.
This was one of the best experiences I have had with customer service. It was fast, excellent communication, and overall a joy working with this company to get my issue resolved.
won t work sent email concerning this old cards work in machine new ones will not
Product does not work and the company does not stand by their product
Folks were very helpful in getting the machine running, and it is now. YEAH
Customer service was quick to respond to our email and remedied our issue even though it was beyond the scope of our warranty. Replacement product came quick and follow up email to make sure we received the replacement and that it was working.
Wow! Best Customer service ever! They did beyond
I love the new printer. It works better and it is quieter.
This heated levelingvtable is absolutely amazing! It was the perfect answer for my wavy issues.
I love this printer. A few months after I purchased it, there was a small issue, but their customer service was excellent. They replaced it right away and the shipping was very quick. I really appreciate how easy they made the process. I would definitely use their products again. Great customer service!
Fast shipping, product works good. Great discounted price.
I ordered the Sublimation Oven from Amazon which came repackaged and damaged. I reached out to OFFNOVA which responded very quickly. They sent me out a brand-new oven in original packaging within days. They were very kind and apologetic. GREAT company to work with.
Thank you for your feedback. We’re sorry to hear that the item is not charging. If you experience any issue with the product, please don’t worry — we’re always happy to help resolve it. Please contact our support team at [email protected] with your order and product issue details, and we will assist you as soon as possible. We’re always here if you need any help.
Great customer service!The warranty is definitely appreciated!
They replaced my product 2 times till I got the product in perfect condition with no problems. Very attentive service!⭐️⭐️⭐️⭐️⭐️
Everything I get from them is a good product. Always ships fast. Very nice and helpful customer service.
124 reviews matching
SainSmart Jr.
WOODSTARTER
DesignEvo
SainSmart