Olivenorma (olivenorma.com) has a 3.3 out of 5 rating on OK.one, based on 387 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 34% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently. Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
Auto-generated from all reviews of this business. For reference only.I was just like everybody else thought it was scam cursed people out the whole nine but I was in contact with support and through me hitting them up constantly they finally sent me tracking and i received my free pyramid I paid 18 dollars for. SO beware will take 4 weeks and you will have to email support if you dont recieve tracking. it comes from china takes while to get to NY then goes through usps
Ordered a week ago. No tracking information at all. Status still show as order placed. Cost $18US for postage. Rip off. Don't order from here
Olivenorma was being advertised to me via facebook as "free today only", being gullible, I bought two pyramids with a shipping fee of "just 36 dollars", and I'm helping kids, so why not? I immediately after buying realized that it was a scam and tried to refund it. Send them a mail asking to cancel my order, never got a response. Tracking on the order never became active and complete radio silence. Three days later, I go back on facebook and the exact same ad "free today only", like really, do you have no shame? Still haven't gotten the money back and no order either. If you want the pyramids, they're 6 dollars on aliexpress. Yes, 6 dollars, not 120 dollars.
Ordered a pyramid from them and never got it. Scam scam scam!!!
Hello, we're sorry for any inconvenience caused to you. We're handling all the orders in sequence, and the products are handcrafted and they’re needed to be injected energy while producing. It takes longer time than usual products, which exactly indicates our quality and faith in these staff. Please contact us via Email [email protected], so that we could follow up with your order issues. Thanks for your understanding.
Claim to get a free or gone pyramid just have to pay shipping. Paid and never received anything. On top of that depending on the link one “site” of there’s claims the pyramid are usually $90ish or more but then another “site” both appear the exact same claims they are usually around $20-$30. Super fishy and am glad I only lost $54 bucks. Screw this company. I would suggest blocking them on Facebook and reporting them as I have done.
Hello, the product is free but shipping and handling free $18 USD for each product is required. The products are handcrafted, it takes longer time than usual products, which exactly indicates our high quality and faith in these staff. Please contact us via Email [email protected], so that we could follow up with your order issues. Thanks for your understanding.
seems like a scam, I would be very cautious
Thanks for your contact. Please rest assured that this is a legitimate and reliable company, we have lots of customers all over the world and we deliver thousands of products to different countries every year. You could check our Facebook page and website, we provide responsible customer service. If you have any questions, do not hesitate to contact us. Have a nice day.
All the good reviews say they were based in the U.S. but *all* have poorly worded grammar and one even says they had their product shipped to them in Europe. The site in general is medium quality but doesn’t appear to be secure and the negative reviews seem much more real. Just a word of caution
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