Olivenorma (olivenorma.com) has a 3.3 out of 5 rating on OK.one, based on 387 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 34% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently.
Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
Auto-generated from all reviews of this business. For reference only.
Got my ring today but looks nothing like the picture not even real moon stone don’t get me wrong only paid end $18 but expected to get exactly what I ordered. Don’t want money back but would have like to get the exact ring shown in the pictures being it was for a cosplay
Reply from Olivenorma2022-10-10
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected] we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
The necklace came on time and in a beautiful box. The necklace itself is just as pictured and the chain is high quality. No scratches, tarnishing or dirt marks. Everything was perfect.
Reply from Olivenorma2022-10-10
Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!
I ordered a size 12 ring (inner diameter 21.5mm), got a ring with an inner diameter of 23mm, which is size 14. Wider than my thumb...
I also saw some reviews about paying "only shipping", yeah that was a big lie, since if you ordered 5 rings, you'd only have to pay 18$ if it was only shipping, it added to 90$ in the cart...even the one i did buy came 2 sizes bigger than ordered.
Reply from Olivenorma2022-10-10
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
I ordered a ring and it arrived about three weeks later, but I don’t remember seeing any option to change the size and it’s a little too small. Do you guys take returns?
I ordered a ring from olivenorma and I got the confirmation email saying it was delivered but it never showed up. Will not be buying from again and would recommend you try to find other alternatives.
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Customer service provides zero useful information in tracking and would try to rip you off
When inputting your shipping address their system automatically get rid of your apartment/unit number. I only realised about it when haven’t heard from any carrier about my arriving package. I tried to contact the customer service to reach to the carrier, yet they replied me telling me it’s not their fault when this gets wrong and ‘offered’ to ship another time as long as I pay them through PayPal. Their website also provided zero information about package tracking and the customer service put zero effort to track and contact the carrier. Right now I’m not even sure if they actually sent the product given the how the website swallows apartment numbers and the fact that no carriers have sent me any updates even though my contact details are correct. Stay away from this if you want to buy a gift to someone you care for any special occasions.
Reply from Olivenorma2022-06-06
Hello, we're so sorry for any unpleasant experience.
Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
*** Update... They somewhat made the below par large pyramid right, they shipped me a medium size pyramid which was commendable but at the end of the day I personally would not buy again. I would rather pay more and get the real deal. ***I purchased a pyramid, paid 100.00 plus 50.00 shipping. I thought it came from the U.S, now I'm finding out, it came from China. It was defective. The middle dome, photo and copper ring was visibly lopsided. I reached to to advise them, they wrote back saying that they will let the manufacturers know. They offered 10.00 refund and 20% off my next order. I replied say NO, that I wanted a replacement.... I have not received a reply.... SCAM??? I would say Yes 🤔
I ordered a "Yoga Mat" for my daughter, paid over $40, and when it arrived realized that it is just a piece of fabric. Pretty yes, but not a mat. I went to their return policy. "Sale" items cannot be returned. If you notice, every single thing they have is on "sale." So you are stuck with whatever you buy. Save your money, go to Etsy or Ebay or Amazon and get some value.
I bought a lapis met pyramid during the summer i discovered the beautiful lapis was a painted lead or metal orb a nothing....what a rort ...still waiting to hear from the company....should have read some reviews
1 and half months later, no product and $51 out. I truly wish I could write something positive but after the product seemingly took for ever to clear customs...it never actually arrived. I live in a building with 6 tenants and with cameras and each of us looking out for each other's packages, it appears no delivery was actually made. I would strongly suggest holding off before you spend the money on any of their products. Go to a verified seller.
Terrible! I bought a “crystal lamp” for $80. One, it is not a lamp, it’s a night light! Small and super overpriced. Ridiculous product! The crystals are also not authentic in this so called lamp. They have no healing vibes and being someone who buys crystals frequently I can tell they are fake. Very disappointed. I wrote to the company and they didn’t offer a replacement, money back or anything. Buyer beware. I am buying a lamp instead on Etsy that is authentic at the same price point.
People say it's a scam.... And we'll it sort of is. They do send you a decent product .... But there's no way these were been sold for $100+ USD. They are shipped from China so clearly not "hand made on the USA" as they claim..... You can get the same products cheaper elsewhere. The only difference is you don't get the OliveNorma brand box/ bag
Fake products. Selling items based on the premise of healing powers of stones. Then send you acrylic balls inside of more acrylic. Tried to claim it was a tigers eye a stone when it was perfectly translucent ball housed in clear acrylic. Not willing to refund just said “sorry just be poor handmade work”
I ordered two pyramids. It took a VERY long time for them to arrive I contacted customer service about the delayed delivery and they answered me right away. The price isn't great. It was a free promotion (just pay $18 shipping). I ordered two and they both arrived in the same package. They were a bit small but still very pretty.