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Omcgear

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100 reviews

4.0100 reviews
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About Omcgear

Data updated
Website
omcgear.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
25% (6/24)
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About this business

In 1973, a group of climbers, skiers, and outdoor enthusiasts established/founded Oregon Mountain Community (OMC) in Portland, Oregon. Since 2007 Our website has been filling orders on www.omcgear.com. Our team of outdoors enthusiasts is dedicated to providing you with the best experience possible. From recommendations and demonstrations, to stories from their most recent climb they are here to help you enjoy your shopping experience.

Is Omcgear legit?

Omcgear (omcgear.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 25% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Wow!

This was my first time ordering from OMC gear. They had excellent, quick shipping. The product was exactly as described (a lovely new North Face backpack). AND they even included a few stickers that I requested for no addl. charge. They are awesome :)

excellent service

I have dealt with omc since the 90s..i really like their downtown location.. they have embrace the medium of the internet which extremely important and helpful..I have always admired their customer service and their expert knowlege..I have been climbing and backpacking for years and their philosophy and knowlege mirrors mine.. THANK YOU OMC..

Fischer BCX675 ski boot

OMC Gear was very helpful on the phone. My order came quickly and the boots were right. I had never heard of OMC Gear until my search for these boots in my size (small and hard to find). I am delighted to have found it.

Boots run narrow

I bought these boots as I was told they run narrow. I have a very narrow foot and have had a hard time finding boots that fit. I have had several other brands the last few years and ended up trading them back to the local ski shop. The other brands were to wide and caused way to many blisters. I have skied on these boots the last couple of month and finally have found a pair that fits. I found as well as being narrow they run a little small. I ordered a 40.5 and have a 8.5 shoe size. So far they are a great fit and I am very happy with them.

If you don't have the product don't say you so

It was my husband 30th birthday and all he wanted was new climbing shoes. He had been checking them out weeks leading up and my original gift fell through so I went online and ordered these shoes. I paid for overnight shipping ($20) since it was 3 days before his birthday just to make sure I would get them in time. They had 1 in stock and I thought I won the lottery! Getting a little nervous because I didn't get the shipping confirmation the next day. I called and left a message that morning to make sure that they would be shipped out that day. I didn't get a call back so the second day I was frustrated because I should have had his gift the day before. I called again and this time got through. I gave the store employee my information and he placed me on hold. He was very pleasant. He got back on the phone and told me that the shipping department was just about to call me to tell me they don't have these shoes in stock at all. You can imagine my frustration if they would have called me that day I ordered them or even the next day I would have been understanding but to wait almost 3 days to tell me they didn’t have them and to have me pay for overnight shipping. I was pretty disappointed but at least the employee was nice.

MountainHardwear Ogama backpack

Great packaging and fast delivery by Omcgear of my new Mountain Hardwear Ogama 32-liter black backpack. Just what I wanted. I was listed as the only one remaining in this color and I received it. When I went back to the website to check on available colors, it did not show black as available after I made the purchase which means they have a good inventory website control system in place. It's exactly what I was hoping it would be with manufacture usage instruction and item description tags attached and secured inside a protective clear plastic bag inside the proper sized shipping box. Couldn't be more please with the fast and prompt delivery and the very high and useful quality of this backpack. I'm six foot and 195 lbs and this is a perfect fitting backpack for me. So happy I found Omcgear on a web search for highly rated outdoor gear websites. Thanks! -Don Miller San Francisco, CA

Occasional Top Bargains

I came across OMC when I worked in Oregon for a few years (I have since retired and moved home to the blessed splendor of the Mother country, aka Montana). OMC had the best prices on some backpacking equipment that I needed, and thus, our relationship began. Even though I am now home in MT, my last order arrived at my door within two days! Way to go! I would happily do business with OMC again.

A bad company to deal with. . .

I've attempted to orders with OMCgear. Both orders were cancelled by seller for lack of stock on hand after zero communication for several days. One of these cancelled orders was during the Xmas Holidays and the lack of communication on the cancelled order caused me to pay a much higher price somewhere else to have the gift rushed to me. I will never buy from this company again because in the competitive world of online retail it is a clown show.

Reply from Omcgear2015-02-21

Hello, You are right, the lack of communication surrounding your orders is unacceptable and I am very sorry to hear about your experience. Inventory discrepancies are uncommon and it is very unfortunate that you were subject to more than one disappointing order cancellation because of this. That is in every way a negative experience and your frustration is justified. We endeavor to take care of every customer and provide the best service possible. Your situation was handled very poorly and will be a point of communication and change in the customer service department. We appreciate your feedback and we will use it to create a more positive experience for future customers. You are helping to make us a better company. Regards, Jack Hoiland Customer Service Manager

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