OmegaXL

Hi Scott! Thank you so much for your kind words! We’re thrilled to hear our customer service team was diligent and took great care of you. We truly appreciate your support!

Hi Cynthia! Thank you so much for your kind words! We’re glad to hear you had an excellent experience with our customer service team—we truly appreciate your feedback!

Hi Jeffrey! Thank you for your kind words! We’re so glad to hear that Michelle was able to provide you with such caring and resourceful support. We’ll be sure to pass along your compliment—it will mean a lot to her!

Hi Kevin! Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service team—providing helpful and positive support is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!

Hi Mike! We’re sorry to hear about your experience and appreciate you sharing your feedback. We understand how disappointing it can be when you don’t see the results you were hoping for after several weeks of use. We understand that each individual is different, and results may vary. Regarding the billing concerns, our goal is to ensure customers are aware of any subscription or auto-ship options at the time of purchase. We’re sorry if this wasn’t clear in your case—that’s certainly not the experience we want for anyone. We would really like the opportunity to look into your account, confirm the status of your subscription, and help resolve this for you. Please reach out to our support team via live chat or by phone 1-800-488-8082 so we can assist you further. Your feedback is important and helps us improve both our communication and customer experience.

Hi Paula! Thank you so much for your kind words! We’re so glad to hear Michelle was able to support you in a way that felt helpful and pressure-free. Providing clear options and a positive experience is exactly what we strive for—your feedback means a lot!

Hi Jay! We’re very sorry to hear about your experience—this is certainly not the level of service or security we strive to provide. Protecting our customers’ information is extremely important to us, and we take concerns like this very seriously. We also apologize if your interaction with our customer care team felt anything less than supportive during what was understandably a frustrating situation. We’d like the opportunity to investigate this thoroughly, confirm what occurred with your account, and ensure everything is properly secured and resolved. Please reach out to our support team via live chat or by phone 1-800-488-8082. Your feedback is important, and we appreciate you bringing this to our attention.

Hi Gary! Thank you for taking the time to share your experience—we’re truly sorry to hear about the frustration you encountered. We understand how disappointing it is when a product doesn’t meet expectations, especially when you've followed the recommended usage. For reference, as noted on our bottle label, we recommend taking 4 soft gels daily for the first 8 weeks to allow the product enough time to build up and support results. However, we also understand that results can vary from person to person. We sincerely apologize for any confusion or frustration regarding your interaction with customer service, as well as the refund policy and subscription process. This is not the experience we aim to provide, and your feedback is incredibly important as we continue working to improve both our communication and support. We’re glad we were ultimately able to resolve your refund, and we appreciate you giving us the opportunity to make things right. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly—we’re here to help.

Hi Laura! Thank you so much for your kind words! We’re thrilled to hear that the customizable order frequency worked perfectly for you. Making things flexible and convenient is exactly what we aim for. If you ever need anything else or have more ideas to share, we’re always here to help. Thanks again for your support!

Hi Richard! Thank you so much for your honest feedback and for giving us another chance! We completely understand your concerns, and we’re really glad we could find a solution that works better for you. Supporting you and your wife’s progress is important to us, and we’re here every step of the way. Don’t hesitate to reach out if you need anything—we’re rooting for you both!

Hi Lynda! Thank you so much for sharing your journey with us—it truly means a lot! We understand how challenging it can be to manage both your health and your budget, and we’re so glad our team could support you through the We Care program. It’s incredibly inspiring to hear that OmegaXL has made such a positive difference in your health and that you’ve found real value in continuing your routine. Your dedication to your wellness is amazing! We’re grateful to have you as part of our community, and we’re always here for you whenever you need support. Wishing you continued comfort, strength, and wellness—you deserve it!

Hi Marcella! Thank you so much for your kind words! We’re thrilled to hear Michelle provided such great support—she’ll be happy to know she made a difference!

Hi Stacie! Thank you so much for your kind feedback! We’re glad our team was able to easily assist with your order and find a solution that works best for you. We’ll be sure to share your kind words!

Hi Brenda! Thank you so much for your kind words! We're thrilled to hear you had a great experience and that we could take care of your orders quickly. We truly appreciate your support and look forward to assisting you again!

Hi Sherry! Thank you for your wonderful feedback! We’re delighted to know you found our service both efficient and thorough. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

Hi Lowana! Thank you so much for your kind words! We’re thrilled to hear that Michelle was able to resolve your issue quickly and provide such great support. We’ll be sure to share your feedback with her — it will mean a lot. We appreciate you taking the time to leave us a review!

Hi Gary! Thank you so much for your wonderful feedback! We’re delighted to hear that Paloma provided such helpful and easy‑to‑follow support. We’re proud to have her on our team, and your recognition means a lot. We’ll be sure to share your kind words with her, and we look forward to assisting you again whenever you need us!

Hi Kay! Thank you so much for your wonderful feedback! We’re thrilled to hear that we were able to support all your questions and help you save while enjoying the product. Knowing that it made a difference for you means the world to us. Your kind words inspire us to keep delivering great value and service!

Hi Herbert! Thank you for giving our product a try and for sharing your honest experience. We’re sorry to hear it didn’t meet your expectations in terms of results or value, and we understand your concerns about pricing. We know everyone’s experience can be different, and we appreciate you noting that your neighbor has found it helpful. Your feedback is important to us.

Hi Johnny! Thank you so much for your wonderful feedback! We’re thrilled to hear that Michelle was able to assist you quickly and accurately, and that her friendly approach made your experience even better. We’ll be sure to share your kind words with her—it means a lot to our team. We look forward to helping you again whenever you need us!