Online Carpets stocks thousands of top‑quality carpets, vinyl, LVT, laminate and artificial grass, plus every tool and accessory you need for a beautiful finish. Try up to six free samples to compare textures and colours in your own home. We offer free delivery on orders over £249 and our Price Promise means you won’t find a better deal. Backed by expert advice and trusted by homeowners and professionals, shop anytime at onlinecarpets.co.uk.
Written by the business, not verified by us.Online Carpets (onlinecarpets.co.uk) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic quality of the carpets and flooring, alongside the competitive pricing available. Reviewers are consistently pleased with the ease of ordering online, receiving positive feedback on swift and pleasant delivery services. However, some customers noted difficulties regarding delivery timelines, such as experiencing delays of nearly a week or not receiving the product despite repeated confirmations. A few other people also felt that there were instances of receiving items that were the wrong size or damaged upon arrival, and that quality control issues were occasionally apparent on the product itself.
Auto-generated from all reviews of this business. For reference only.Online carpets has again proved the most economical supplier of our chosen high-quality Cormar carpets and underlay. Their website made it easy to order and the carpets were all cut to the specified sizes and delivered promptly.
Such good quality products, amazing communication regarding delivery and dispatch, delivery people good, nothing bad to say! Will be ordering more again soon
Great price, delivered with no issues and carpet and vinyl were perfect for what we needed.
Good selection of lino to choose from. Quick delivery and helpful delivery driver
Easy to navigate site, order samples, order the product. Quick delivery, quality carpet
Delivery took a little longer than expected although communication was great particularly on the day of delivery given updated times of arrival. The carpet was perfect for what I wanted great quality and extremely cheap.
The website was very easy to navigate, I ordered some vinyl flooring for my conservatory, ordering was very easy, I was kept informed about my purchase and when the delivery window was, my vinyl arrived on time, it was packed extremely well, and I can honestly say it looks really lovely now it has been laid. The price was very good and it was extremely good quality. I would not hesitate in ordering from this company again and would definitely recommend them to anyone for their flooring needs. Thank you. 🙂
I’ve ordered a carpet from these guys before, so I immediately returned to their website when I was in need of a new one. Great price and quality when compared to other sites. I found the site easy to order from - all straightforward. They keep you up to date with delivery time via emails and send you text messages too, so you can also track delivery. The delivery guy was very helpful and polite. Would definitely recommend. I will be going back to these guys when in need of any more flooring.
Quick friendly service , ever so pleased with the quality . Very happy . Thank you
Delivery took longer than stated and customer services where no help
Hello, Thank you for taking the time to leave your review. We are sorry to hear that you have been left feeling disappointed with the delivery timescales. Our estimated delivery timescales are clearly specified on our website before an order is placed, with a more accurate expected timescale provided once the delivery details have been entered. While the majority of our deliveries arrive within the estimated timescale provided, these are estimates and, on rare occasions, unforeseen circumstances can occur that may cause a delay, such as driver sickness or vehicle breakdowns. We have sent a request for further information so that we can make direct contact with you, better understand your experience and work towards a satisfactory outcome. Kind regards, Jenny Online Carpets
Good quality carpet at a good price, excellent delivery.
Ordering was easy, Delivery slots were about a week so not too bad. Delivery driver was such a nice man & very helpful
Ordered samples Measured Ordered Delivered very quickly and put inside the house Very polite delivery man Carpet quality is good as far as I can see but it's not unrolled yet Bargain prices. Ordered lino for the bathroom and carpet for HSL
Fab prices, fab and quick delivery have used multiple times and will be using again
For the price of delivery you would think it would be faster than 5 working days.
A very easy online site to view and shop for requirements. Free samples quickly delivered to assist in making choices and when ordered communication about delivery was great
Easy website to navigate. Flooring was very good quality for the price. Delivery was great Certainly would use this company again.
Great service & good prices Delivered as agreed
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