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Money & Insurance

Oobit

Claimed

319 reviews

4.1319 reviews
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About Oobit

Data updated
Website
oobit.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
100% (44/44)
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About this business

Oobit is an open payment app enabling crypto holders to Tap & Pay anywhere Visa is accepted just like Apple Pay®.

Written by the business, not verified by us.

Is Oobit legit?

Oobit (oobit.com) has a 4.1 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 77% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Amazing platform

Amazing platform. The dream of every crypto holder!

Reply from Oobit2026-03-30

Hi Alon, thank you so much for the kind words! We’re really glad to hear you’re enjoying the experience. We appreciate you taking the time to share your experience and for being part of our community 🙏

I´ts not worth it

High fees for exchanging USDC to euros, or even EURC to euros, when it´s time to pay. High fees too for withdrawing. I paid more than 10 euros in total as service charges in only four or five transactions. It´s not worth it at all. Updating. I decided to give it another chance. I reached x5 level and the rewards are high too, so it´s ok by now. Updating. New app, but I think it´s getting worse. No daily and montly airdrops. It´s not worth it.

Reply from Oobit2026-03-22

Hi there, thank you for your feedback we take this seriously, and this is not the standard of service we stand for. I’ve already requested additional details so our team can investigate and resolve this as quickly as possible. We’re committed to making this right.

Verification pending for no rzn

Im so disappointed about the processing after uploading all the required docs no status update its just stacked and the customer service reply after 2 hrs. Not recommended Your apologies doesn’t mean anything to me go do the work and verify my acc ASAP

Reply from Oobit2026-03-04

Hi Ahmed, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the standard of service we strive to provide. I have reached out to request some additional information so that we can better understand the situation, assist you promptly, and work toward resolving the issue.

Pathetic customer support...

First the converted the token without even asking for permission or mentioning it. Then the remove the balance and finally closed the account. Their support only replies with canned messages that your request has been escalated. AVOID AVOID AVOID and file Police Reports so you can take your issue to EFSA (their Estonian regulator) and BCB (their Brazilian regulator). UPDATE: After over a month of hounding their "customer support team" their Community & Partnership Manager, Jaime, got involved and magically my balance was restored. So if you are given the run around just reach further up the ladder. Thank you Jaime!

Reply from Oobit2026-01-17

We're sorry to hear about your experience. This isn't the standard we hold ourselves to. We take these concerns seriously and want to resolve this directly with you. We're reaching out via Trustpilot to request your account details so we can prioritize a full review of your case with our compliance and support teams. We operate under strict regulatory frameworks in every market we serve, and we're committed to resolving account issues transparently. Thank you for bringing this to our attention.

They're handing out rewards in USDT

They're handing out rewards in USDT, which can no longer be used, withdrawn, or even exchanged. I blame it on regulations, although you can easily convert USDT on Binance Europe. Support takes a few days to respond. I don't recommend it.

Reply from Oobit2026-01-04

Hi there, thank you for taking the time to share your feedback. We’re sorry to hear this has been frustrating. We’ve reached out to request a bit more information specifically your email address so we can look into this further and help resolve it for you.

Migration process from OBT tokens to OBB tokens not possible

Dear Sir/Madam, I started the migration process from OBT tokens to OBB tokens in November. I was able to complete the first three steps of the migration process without any problems: 1. Connect your Ethereum wallet containing OBT tokens; 2. Provide your Solana wallet address for the airdrop; 3. Confirm the transaction to burn your OBT tokens; Now I am unable to retrieve the OBB tokens via the claim portal, which is presumably due to a missing KYC process. I have contacted support several times and have received no response. I have lost many thousands of euros because the price of the new coin has dropped significantly. The app cannot be installed in Germany via either Apple or Google. How am I supposed to complete the KYC process without the app?

Reply from Oobit2026-01-04

Hi there, thank you for taking the time to share your feedback. We’re sorry to hear this has been frustrating. We’ve reached out to request a bit more information specifically your email address so we can look into this further and help resolve it for you.

I really like the payment feature

I really like the payment feature! It is very nice that you can pay with multiple assets at once and “dust” assets with very low balance (which I couldn’t use otherwise)

Reply from Oobit2025-12-30

Hi Assaf, thank you so much for the kind words! We’re really glad to hear you’re enjoying the payment feature. Being able to pay with multiple assets at once and use smaller “dust” balances was designed exactly for that convenience, so it’s great to know it’s adding value for you. We appreciate you taking the time to share your experience and for being part of our community 🙏

Oobit listed Malaysia as supported…

Oobit listed Malaysia as supported country in the list but when I downloaded the app and try to sign in the Oobit app. It says “we are coming soon to your region”. So actually can or cannot use for Malaysian? But I’m very sure that the Oobit official website stated Malaysia can use. So can I have any clarification for Malaysian about this Oobit crypto card app usage?

Reply from Oobit2025-12-30

Hi there Bill! Thank you for the feedback. We have gone ahead and updated. Please kindly try to download, and sign in. Thank you

Low Liquidity - Beware!

cryptocurrency swaps don't work, consecutive failed attempts of onchain withdrawals despite declaration withdrawals are unlimited, card payment limits lower than declared in their terms - this means one thing - LOW LIQUIDITY. As a joke - my recent attempted onchain withdrawal of roughly 1000USDT is stuck in status pending for about 36 hours and I am unable to get any support about it - my advice - choose their competitors.

Reply from Oobit2025-11-23

Hi Pawel, Let’s make it right, we’re really sorry to hear about your experience. That does sound frustrating, and we’d like to understand more so we can properly resolve the issue. We’ve sent you a request for additional details and will do our best to turn this around quickly. Thank you for bringing it to our attention, we're here to help.

Best crypto tap to pay app I have used…

Best crypto tap to pay app I have used so far, easy and quick to set up!

Reply from Oobit2025-11-10

Thanks so much for your amazing feedback! 🚀 We're thrilled you had a great experience with Oobit. Your support means the world to us! 🌟 If you ever need anything, we’re here for you. 🙌

Reliable and fast

Reliable and fast, Have had very few issues so far and I've had thousands in volume!

Reply from Oobit2025-10-30

Thanks so much for your amazing feedback! 🚀 We're thrilled you had a great experience with Oobit. Your support means the world to us! 🌟 If you ever need anything, we’re here for you. 🙌

Great app very useful and reliable

Reply from Oobit2025-09-29

Hi Nitai Thank you so much for your kind words! We're thrilled to hear that you find the app useful and reliable that's exactly what we aim for. Your support means a lot to us, and we’re committed to continuing to provide a great experience.

Good services

I originally had a negative experience with the Oobit app, but then the company’s manager reached out to me and everything was resolved immediately. The app is now working without any issues and seems to be fully functional. I appreciate the quick response and professional approach. I hope it will remain just as reliable in the future.

Reply from Oobit2025-09-14

Hi Zbyněk, thanks for your kind words! We’re really glad we could get this resolved quickly for you. Your support means a lot to us, keep tapping and have a great day! 🚀

Can't withdraw my profits for weeks and…

Can't withdraw my profits for weeks and no customer service to assist and #re tri𝚎/ vis-ta, was available to assist me!

Reply from Oobit2025-08-05

Hi Laurent , Thanks for sharing your feedback. We're sorry to hear about the trouble you've experienced. We've just requested more information through Trustpilot to retrieve your email and assist you to help resolve this as quickly as possible. Please check your inbox and reply when you can We're here to assist and make things right. – The Oobit Team

Oobit needs more USDC chains

Oobit needs more USDC chains – ETH-only isn’t good enough Why is USDC only supported on Ethereum? It’s one of the most expensive and slow chains to use, especially for everyday spending. We need support for USDC on faster, cheaper chains like: • Solana (USDC-SPL) • Base • Arbitrum • Optimism • Polygon • BNB Chain

Reply from Oobit2025-07-06

Thank you for this feedback! You're absolutely right - as our CEO said this week, "Network speed and low network costs are the key." Read the article: https://ceoworld.biz/2025/07/02/crypto-for-everyday-transactions-breaking-down-the-barriers-to-mass-adoption/ Good news: The chains you mentioned (Solana, Base, Arbitrum, Optimism, Polygon, BNB Chain) are exactly what we're working toward for faster, cheaper transactions. Currently: We support USDT across multiple networks as a cost-effective alternative. We're building crypto payments that work seamlessly within existing payment infrastructure - no complex merchant adoption needed. Your feedback directly influences our roadmap. Thanks for pushing us to deliver better solutions! Best regards,

I really like Oobit’s features

I really like Oobit’s features – the app is smooth and easy to use, and being able to pay with crypto is a big plus. However, the Tap to Pay function doesn’t work in some stores, which can be a bit frustrating. Hopefully this gets improved in future updates.

Reply from Oobit2025-04-16

Hi there, Thanks for the great feedback! We're so glad you're enjoying the app and the crypto payment experience 🙌 Just a quick note — Tap to Pay works anywhere Visa or Mastercard is accepted. Some terminals may have limitations, but we're always working to improve compatibility. Appreciate your support and stay tuned for more updates! 💙 — Team Oobit