Openly

Easy use of technology

Pre fill information is accurate

Pre fill information, easy to quote , provides good coverage.

Openly does make quoting easy

Openly does make quoting easy. I wish the rates would come down slightly. Otherwise, easy and dependable.

Openly = Complete Disaster

Most of the positive reviews for Openly relate to how easy the onboarding process was, how simple the customer setup was, and so on. Yes, that is completely true. Openly staff are experts at quickly bringing you on as a new customer. They are also experts at quickly and easily taking your monthly check. The problem is when you have a legitimate insurance issue... because they are also experts at not paying the claim. This has been our firsthand experience with them (roofing issue caused by a storm event on Cape Cod, $150,000 in interior and exterior damage, validated as a 100% legitimate insurance claim by a range of subject-matter experts). Like many other reviews stated, Openly uses immoral and unethical tactics to push back on and ultimately not pay the claim, and then terminate the homeowner relationship. Net-net, they are wonderful at taking your money and a complete disaster when it comes to stepping up and paying out. Avoid them at all costs.

Openly Insurance is a highly rated home…

Openly Insurance is a highly rated home insurance carrier with flexible coverage options, easy to quote and issue, at great rates!

all was pretty simple and if I have…

all was pretty simple and if I have questions, I get quick answers!

Openly makes it easy…

Openly is easy to use and offers great coverage options for our customers.

Andrew StawickUnited States · 1 review · Experienced 2026-06-01 · Posted 2026-06-04

I would give them 0 stars but it is not…

I would give them 0 stars but it is not an option… switched Openly in April… at least tried to…. After signing the agreement they did nothing to communicate with me or my broker… I received a random phone call and voicemail from an inspector that was either drunk or high rambling on about needing to speak with the church holder when he does an inspection…it made zero sense and sounded like a bad scam… I texted with the person and they apologized for their “confusing voicemail” and said they needed to do an inspection for my insurance. I had not been contacted about this or had my broker, and with the nonsensical voicemail, I was skeptical of this was legit. I let the “inspection agent” know that openly needed to contact me to confront at this point this was legit and until they confirmed him / his company was legit, he was not permitted on my property. He assured me he would have openly contact me to confirm… this never happened. A few weeks later I received a termination letter . I immediately contacted the broker who reached out to Openly. They said this was because of no inspection, took zero responsibility for their part, and said if we rescheduled the inspection my policy would not be cancelled. My broker put in the request and shared info about the inspection provider. I contacted them to make sure an inspection was scheduled , which they let me know I didn’t need to formally schedule or be present for, and an inspector would come by in the next few weeks.. I relayed this to my broker and they let me know no other action was needed by me at this time, they would let me know if Openly communicated any other requirements. A month later Openly cancelled my policy… because an Inspection never occurred. My broker pushed back and had plenty of documentation to show we did what we needed to so the inspection could occur… Openly then said because there was “siding damage” (which there is not) and “clogged gutters “ they would not reinstate my policy… somehow they found about these supposed issues without ever doing an inspection. Moral of the story - garbage insurance company that has zero ethics or integrity. Pass on these idiots, they are definitely a “take your money and run” business that does not believe in accountability for themselves

Easy to quote

Easy to quote. Customer service GREAT. Coverages GREAT

Super Coverages - Simplified Process

Great coverages and fast, easy quoting and binding process. I really love that agents do not need to complete the RCE. I understand why Openly wants to collect payment in full, however, it would be great if they offered a 4 pay plan or alternative to make our binding % higher.

The quoting and binding process was…

The quoting and binding process was very easy and the policy it top tier.

It was very easy to complete the quote…

It was very easy to complete the quote and application. The price was great!

Easy to do policy quotes and policies

Easy to do. Work flow is seamless and easy follow.

Excellent - Easy - Competitive

Openly, had a super easy quoting process, excellent coverage and a very competitive premium to go along with it.

The bottom line is can we save the…

The bottom line is can we save the insured money at renewals by switching, and Openly has competitive pricing, though the coverage is not as good, when it comes to wind & hail deductible. It's steep.

Very easy to quote and issue.

Everything about the experience

Everything about the experience. From the quote. To a rep reaching out making my quote better. And from the great documents provided. All good. Wish you were in upstate ny

Ease of Quoting platform

I like the ease of the quoting platform

Easy System to Work With

just it was easy platform to work and…

just it was easy platform to work and amazing coverage