Pluming company was superb but Old Republic website needs improvement
The plumbing company, Jets Electrical and Plumbing, was great. Old Republic Home Warranty, however, could be improved. I waited for over 90 minutes to speak with someone and then finally hung up when no one responded. Clearly, Old Republic wants you to send in a claim via their website. That would be have been fine but their choices need to be more specific, or at least allow for a note section. None of the choices applied to my situation and I was just glad that the plumbing company, Jets Electrical, had a person with whom I could speak before anyone came out. They were awesome!
Hi, Liliane. Thank you for your review. We sincerely apologize for the long hold time you experienced. Your feedback is important to us and will be addressed. ~Aaron C.