Old Republic Home Warranty (orhp.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-11.
Our technician figured out pretty quickly that the pump on our dishwasher had gone out. He ordered the part and was back in 4 days to replace it (long wait time because of the weekend). He was prompt, nice, professional, and got the job done quickly!
Hi, Mary. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.
My A/C stopped working and the technicians did an excellent job of finding the problem and resolving it the same day. I was very impressed by their knowledge and skill. They were thorough, professional and very personable. Great experience!
Hi, Annie. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~Aaron C.
Hi, Jay. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.
On time Professional Repaired & working
Hi, Ruth. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.
I really do love having Old Republic for my home warranty company. Their service is wonderful. The staff is always pleasant and friendly. Their service providers come out and fix our problems and they are golden (wonderful). They are reasonable in price also compared to a lot of the other companies. Thank you Old Republic Home Warranty keep up with the good customer service that you all provide. Chatauna
Hi, Chatauna. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.
They came between the time they said. Soon as I started the AC he knew exactly what it was. He was in and out in under 10 minutes
Hi, Tamiko. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.
I tried yesterday to contact Old Republic and was on hold on the phone for over 2 hours and no one answered. I am trying again right now to no avail. I am simply trying to let them know the washer they ordered as a replacement for me had arrived and I need to arrange for installation. Extremely frustrating!!!
Hi, Mary. We sincerely apologize for the long hold time you experienced. A specialist will call you to help as soon as possible. ~Aaron C.
The local provider, Milton Heating and Air, was excellent!
Hi, Carol. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.
This was the first time I made a claim through Old Republic and overall it was pretty easy. The hardest part was putting in what I needed online and paying for the deductible. It didn't say payment made and just went back to the beginning so I had to start all over again. It didn't take too long to get the order and provide the phone number to who was going to service it. We were able to contact them and ask them to come on a certain day and time and they did exactly that. It was mostly very easy to do and probably the best home warranty that I've ever dealt with.
Hi, Sandi. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.
It was a great experience, I’ve heard so much about bad experiences with home warranty programs so I feared that would have the same. My experience was perfect no gritches my repairman was on time, very respectful of me and my home and he did a great job! Something you don’t see much of these days.
Hi, Willard. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~Aaron C.
TAP CO. Resolved the issue. I have used them before with good results.
Hi, Terry. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.
This situation was extremely poorly handled and I got no solution until I elevated it to the International VP level. My complaint fell down from the International VP level to the shoulders of Lesa Baty, Sr. Operations Audit Manager to handle. She assured me that she would communicate with me until the situation was resolved. In fact, she told me to send HER the receipts once I bought a new unit and had it installed on my own. Since that promise, I have attempted to contact her multiple times via the email address she gave me. All but one of my emails have been met with undeliverable notifications. This whole situation has been unsatisfactorily handled and should be investigated. Please feel free to call me at 850-572-0389 for more details. The details are too numerous to state here.
Hi, James. Thank you for your review. We sincerely apologize if our service did not meet your expectations. You can expect a phone call. ~Aaron C.
It was easy to file a claim. The response from the local provider was very prompt. The local provider, Peter's drilling, was excellent.
Hi, Mlg. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.
Was happy with most of the coverage, but felt that the few times that things were NOT covered were odd and random. And was not able to get any specifics on why something wasn't covered when asking a representative for the reason.
Hi, Stan. Thank you for your comments. We understand your concern with not-covered items. A specialist will call you to answer your specific questions. ~Aaron C.
Mr. Spencer with Ostarly Plumbing did an outstanding job! He is knowledgeable, professional, and friendly. He took the time to explain everything and made sure the work was done right. Ostarly Plumbing provides excellent service, and I highly recommend them.
Hi, Ernest. Thanks for taking the time to share your positive experience. We truly appreciate it! ~Aaron C.
It was easy to put in the service call and the response was quick from the provider.
Hi, RM. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.
Rapid response to requests and ease with which to get contractors or vendors to carry out repairs is highly commendable.
Hi, Ogbadu. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.
The technician was very professional, efficient and courteous. He handled the issue very well.
Hi, Gilbert. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.
Hi, Gregory. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.
Old Republic handled everything! It was so easy.
Hi, Caleb. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.
201 reviews matching