For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

Old Republic Home Warranty

201 reviews

3.8201 reviews
Write a review

About Old Republic Home Warranty

Data updated
Website
orhp.com
Category
Money & Insurance
Location
United States · San Ramon
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
98% (52/53)
Do you own Old Republic Home Warranty? Claim this profile for free and start replying to reviews.

Is Old Republic Home Warranty legit?

Old Republic Home Warranty (orhp.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-11.

What people say

Very Prompt Service

Pool vendor called within minutes of submitting our request. Came out the next day and replaced the check valve.

Reply from Old Republic Home Warranty2026-07-27

Hi, Kim. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.

Impossibly long waiting time to report…

Impossibly long waiting time to report a claim or talk to anyone. 25 min on hold. This has happened every time I’ve had to call them. Will not renew

Reply from Old Republic Home Warranty2026-07-27

Hi, Rosemary. We sincerely apologize for the long hold time you experienced. A service specialist will call you to discuss this further. ~Aaron C.

R
Rachel · 1 review · Verified · Experienced 2026-07-21 ·

The process is very easy to open a…

The process is very easy to open a claim. The third party company reached out to me in a decent timeframe and my garbage disposal was fixed in no time.

Reply from Old Republic Home Warranty2026-07-24

Hi, Rachel. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.

T
Tim · 1 review · Verified · Experienced 2026-04-26 ·

Incompetent money hungry company

Never use Old Republic if you want to keep your sanity. Any time an issue comes up with a work order, you have to sit on the phone on hold for hours before getting to someone who inevitably cannot help you, then be transfered over to someone else, wait another hour, only then to be told something extremely unhelpful. They say they will call you back but they never do. They do not communicate internally either so no one ever knows what's going on. They are extremely money hungry and will do everything in their power to hold on to every penny and give you the bare minimum. They often don't even adhere to their own rules and will decide to not cover things that should be covered, or will say one thing over the phone, nor give it to you in writing so you can't refer back to it, then go back on their word. This company, as with most home warranty companies, is run by a bunch of money hungry criminals. Do not give them a dime, but if you do, do everything in your power to bleed them for everything they have, because they will do the same to you.

Reply from Old Republic Home Warranty2026-07-24

Hi, Tim. I am very sorry that you feel this way about our company. Our goal is to provide a stellar service experience. A specialist will call you to address your concerns. ~Aaron C.

L
Linda Butler · 3 reviews · Verified · Experienced 2026-07-21 ·

Quick response and quick resolution

Reply from Old Republic Home Warranty2026-07-24

Hi, Linda. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.

M
MJ · 2 reviews · Verified · Experienced 2026-07-21 ·

Very professional and knowledgeable

Reply from Old Republic Home Warranty2026-07-24

Hi, MJ. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.

T
Tamala · 1 review · Verified · Experienced 2026-07-21 ·

I've love how they take care of you.

Reply from Old Republic Home Warranty2026-07-24

Hi, Tamala. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.

I
Idali · 1 review · Verified · Experienced 2026-07-21 ·

Everything was handled super fast and smooth

Everything was handled super fast and smooth, and the staff was amazing

Reply from Old Republic Home Warranty2026-07-24

Hi, Idali. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.

K
Kristi · 1 review · Verified · Experienced 2026-07-21 ·

Great experiences so far

I’ve had nothing but great experiences with Old Republic Home Warranty. The claim process is seamless and the contracted service companies are reputable and reliable. I plan on always having Old Republic as my warranty provider.

Reply from Old Republic Home Warranty2026-07-24

Hi, Kristi. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.

B
Brian · 1 review · Verified · Experienced 2026-07-21 ·

Great Service

Marathon service thru Old Republic was great

Reply from Old Republic Home Warranty2026-07-24

Hi, Brian. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~Aaron C.

M
Michael · 1 review · Verified · Experienced 2026-07-21 ·

Rochelle was great

Reply from Old Republic Home Warranty2026-07-24

Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.

c
customer · 5 reviews · Verified · Experienced 2026-07-21 ·

Prompt response

Reply from Old Republic Home Warranty2026-07-24

Hi, Customer. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~Aaron C.

B
Bruce · 3 reviews · Verified · Experienced 2026-07-21 ·

I was able to get the issue resolved…

I was able to get the issue resolved very quickly, the vendor that did the warranty work was very good.

Reply from Old Republic Home Warranty2026-07-24

Hi, Bruce. Thanks for taking the time to share your positive experience. We truly appreciate it! ~Aaron C.

S
Sherie · 1 review · Verified · Experienced 2026-07-21 ·

Great company with great service providers

Easy peazy transaction One online service request and the next day a technician called to schedule my appointment. He looked over my appliance, diagnosed the issue, ordered the parts and came back out the repair. No issues. Old republic even called to verify the job was complete. Happy customer.

Reply from Old Republic Home Warranty2026-07-24

Hi, Sherie. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~Aaron C.

M
Molly · 1 review · Verified · Experienced 2026-07-21 ·

The repairman explained the issue and…

The repairman explained the issue and fixed it quickly.

Reply from Old Republic Home Warranty2026-07-24

Hi, Molly. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.

G
Gary · 1 review · Verified · Experienced 2026-07-21 ·

Good job with the replacement of my…

Good job with the replacement of my washing machine same model same color.

Reply from Old Republic Home Warranty2026-07-24

Hi, Gary. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.

K
Karolyn · 1 review · Verified · Experienced 2026-07-21 ·

I was very satisfied with the repair…

I was very satisfied with the repair provider, who identified and resolved the problem in one visit. I did not find the communication with ORHW entirely clear regarding how the provider would schedule with me. I also did not receive information about how the $100 service call fee was to be paid. Overall, I'm pretty satisfied.

Reply from Old Republic Home Warranty2026-07-23

Hi, Karolyn. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~Aaron C.

A
Assaouir · 1 review · Verified · Experienced 2026-07-21 ·

Quick response and efficient service.

Quick response and efficient service. Thank you 🙏

Reply from Old Republic Home Warranty2026-07-23

Hi, Assaouir. Your feedback is highly appreciated. Thank you for sharing your experience! ~Aaron C.