OurBus (ourbus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-11.
Clean bus, timely departure Not sure we we take a route through NJ
Thank you for your feedback! We're glad to hear the bus was clean and departed on time. Regarding the route through New Jersey, some trips are scheduled to pass through NJ depending on traffic patterns or the most efficient route to your destination. We appreciate your understanding!
Swati help me with the process of sorting out.
Thank you so much for your kind words! We’re delighted to hear that Swati was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
A+ and Thank You The price was right The purchase process was easy (Online Purchases Only) Confirmation email was helpful (bus locations for drop off/pick up with link to Google Maps) The drop off/pick up locations were convenient The buses arrived and left on time The boarding process was easy The drivers announced the stops clearly Air vents and seat lights worked (chuckle if you must, these things are good to have) I felt safe! Thanks for getting me where I needed to go! Great service.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a smooth and enjoyable experience—from booking your ticket to arriving safely at your destination. It’s great to know that everything from the bus timing to comfort met your expectations. We truly appreciate you taking the time to share your experience and look forward to welcoming you on board again soon!
Responsive, accessible: SWATI
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and we were able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Swati helped me with the transfer while I missed the bus" it completely works for me :) good good good good
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and we were able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
A kind representative helped me with my questions. His name was Vishi. on 11/5/2025 at 6:57pm.
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Niti— She went out of her way to be helpful for ourbus assistance
Thank you so much for your kind words! We’re delighted to hear that our agent was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Simply amazing, one of the easiest ways to travel in the USA. Took a bus from Boston to New York. It was cheap, dead on time, and really really calm experience. We couldn't find a single fault in their service. Thank you guys for a fantastic experience.
Thank you so much for your kind words! We're delighted to know you had a smooth and comfortable trip from Boston to New York. It means a lot to hear that you enjoyed the experience and found our service reliable and relaxing. We look forward to welcoming you on board again soon!
Really nice fella helped me through canceling my ticket and explained the process.
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
He was great at explaining the details In which I needed answers for & very professional
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Thank you for your feedback! We appreciate you taking the time to share this. Please don’t hesitate to reach out if you have any other questions or need further assistance.
Thank you so much for your kind words! We’re delighted to hear that Swati was able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
Online agent resolved my issue , driver was friendly and left promptly .
Thank you for your feedback! We’re glad to hear our online agent was able to resolve your issue and that your driver provided a positive experience. We appreciate you taking the time to share this.
Great! Glad to hear you’ve got your ticket. Please let us know if you need any further assistance.
Representative was very helpful. Thank you so much for your patience!
You're very welcome! We're glad to hear that our representative was able to assist you. Thank you for your kind words!
Bus arrived exactly where it was supposed to, departed on time, and arrived on time. It was affordable and easy to use.
Thank you so much! We’re glad to hear you had a great experience. 😊
Thank you so much! We’re glad to hear you had a great experience. 😊
Thank you so much! We’re glad to hear you had a great experience. 😊
Customer service 10/10. Jhanvi took care of everything I needed without missing a beat.
Thank you so much! We’re glad to hear you had a great experience. 😊
203 reviews matching