OurBus (ourbus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-11.
很棒的客户服务！由于大雨和交通堵塞，我没能及时到达巴士出发站。不允许根据门票政策重新安排时间，因为距离航班还不到 60 分钟。我通过实时聊天联系了 Ourbus，客户支持代理 Swati 提供了一次性例外，并帮助我重新安排了下一趟巴士的车票。让我在紧张的雨天旅行中度过了愉快的一天！
Thank you for your feedback! We’re glad you found our service efficient and respectful.
Aarushi 在几分钟内回复了我的电子邮件，并通过一致的沟通很好地听到了我的担忧。 15 分钟内我的问题就得到了解决。他们的工作非常出色，而且非常友善和理解。
Thank you so much for your kind words! We’re delighted to hear that Aarushi was able to address your concerns promptly and provide you with a smooth resolution. Your feedback means a lot, and we’ll be sure to share your appreciation with Aarushi.
在我们不幸错过了巴士 1 分钟后，Vishi 非常乐于帮助我和我的家人从纽约市的一次有趣的旅行中回到家。他花时间回答了我们所有的问题，并找到了一个有用的解决方案，让我们可以在几个小时后登上下一班车。他的工作非常出色，我们真的很感激他！
Thank you so much for taking the time to share your kind words about your experience with Vishi. We're thrilled to hear that he was able to assist you and your family after narrowly missing your bus and helped get you on the next available trip with ease. At OurBus, we strive to provide not only reliable service but also excellent customer support, and it’s wonderful to know that Vishi went above and beyond to make a difference in your journey. We've shared your feedback with him and our team—it truly means a lot!
203 reviews matching