OurBus (ourbus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-11.
Himanshi really helped me with my questions!
We’re delighted to hear that Himanshi was able to assist you and resolve your concerns efficiently. Thanks for your kind words. We’ll be sure to share your feedback with her — it will mean a lot.
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and make your experience a positive one. We’ll be sure to share your appreciation with him. We look forward to serving you again soon!
I missed my bus and Janvi was very helpful with rescheduling my ticket, and very professional
Thank you so much for your kind words! We’re delighted to hear that Jhanvi was able to assist you and resolve your concerns efficiently. We’ll be sure to share your feedback with her — it will mean a lot.
GREAT EXPERIENCE
Hi Steven, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with OurBus. Your feedback means a lot to us, and we look forward to having you on board again soon. Safe travels!
Harshit helped fix an issue with a ticket mix up in incredibly fast time and with a very helpful and kind attitude! Wonderful customer service experience
Thank you so much for your kind words! We’re delighted to hear that the agent was able to assist you quickly and make your experience a positive one. We’ll be sure to share your appreciation with him. We look forward to serving you again soon!
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback. We’re glad to hear that Shruti was able to assist you promptly and provide a positive experience. Your appreciation means a lot to us and will be shared with Shruti and the team.
Great customer service. Helpful.
Thank you for your feedback! We’re glad to hear you found our agent was helpful and appreciate your support.
I had a typo in my email address and had to reach out to them to recover my tickets and the staff, at 5 AM, very patiently started sending me the tickets one by one. Amazing customer support
Thank you so much for your kind words! We’re really glad to hear our team was able to assist you promptly and help recover your tickets without any hassle. Your appreciation means a lot — we’ll be sure to share your feedback with the team!
Harshit was incredibly responsive, efficient & understanding -- he has singlehandedly made my experience with OurBus THE BEST!!!! He dealt with any issues I had to my utmost satisfaction, I really appreciate his help.
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Harshit. We’ll be sure to share your appreciation with him — feedback like this truly motivates our team to keep delivering great support.
He helped me get my money back to purchase another round ticket. After I missed my bus because I was stuck in traffic in washington, d c.
Thank you for your feedback! We’re glad to hear you found our agent was helpful and appreciate your support.
Great easy reliable service !
Thank you for your feedback! We’re glad to hear you found our service helpful and appreciate your support.
Shub was very helpful to find me the next bus ride to New York
Thank you for your feedback! We’re glad to hear you found our agent Shubh helpful and appreciate your support.
Thank you for your feedback! We’re glad to hear you found our service helpful and appreciate your support.
Thank you for your feedback! We’re glad to hear you found our service agent Simran helpful and appreciate your support.
Thank you for your feedback! We’re glad to hear you found our agent was helpful and appreciate your support.
I used the chat and got an immediate response. They added a requested rally bus stop!
That’s wonderful to hear! We’re glad our team was able to assist you promptly and add your requested Rally Bus stop.
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and we were able to assist you quickly and resolve your query.
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and we were able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
He was great! Helped me get on next bus. My name is Lola Terry
Thank you, Lola! We’re glad to hear you had a great experience and that our team was able to assist you. We appreciate your kind words!
Great experience, will use again!
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and we were able to assist you quickly and resolve your query. We’ll be sure to share your feedback with her — it will mean a lot.
203 reviews matching