名叫 Aarushi 的经纪人帮助了我，没有任何……
名叫 Aarushi 的代理人帮助我，没有任何麻烦或投诉。她是一位出色的员工，让这段充满压力的时期变得更容易度过
About OurBus
Data updated- Website
- ourbus.com
- Category
- Travel & Vacation
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 12% (3/26)
Do you own OurBus? Claim this profile for free and start replying to reviews.
Is OurBus legit?
OurBus (ourbus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-11.
What people say
改期
帮我改了巴士票
Palak 非常乐于助人并且善解人意……
Palak 非常乐于助人并且理解客户。我非常感谢她在我困难的时候帮助我。
和我聊天的人帮助了我……
与我聊天的人立即帮助了我，而且非常友善！谢谢你——感谢他们！
团队非常有帮助
团队非常有帮助。很棒的支持团队！
Reply from OurBus2025-12-02
Thank you so much for your review.
Harshit 很棒，很有帮助
理解并乐于助人
Reply from OurBus2025-12-02
Thank you so much for your review.
他们帮助我度过了我需要的夜晚！
他们帮助我满足了我需要的一切！
Reply from OurBus2025-12-01
Thank you so much for your kind review! We’re really glad to hear we could help with everything you needed.
Shruti 非常乐于助人，令人惊叹……
Shruti 非常有帮助并且效果惊人
Reply from OurBus2025-12-01
Thank you for your kind words! We’re delighted to hear that Shruti was able to assist you so well. We’ll be sure to pass along your appreciation!
阿鲁什客户服务。
阿鲁什客户服务。 Aarushi 很棒，能够帮我搭下一趟可用的巴士。我压力很大，现场代理能够帮助我。他们沟通得很好并且非常有帮助！
Reply from OurBus2025-12-01
Thank you so much for sharing your experience! We’re thrilled to hear that Aarushi was able to connect you to the next available bus and provide support during a stressful moment. We’re glad our live agent’s communication and assistance made things easier for you. We truly appreciate your feedback!
Aarushi 非常乐于助人，效率很高！
Reply from OurBus2025-12-01
Thank you for your feedback! We’re so glad to hear that Aarushi was helpful and efficient. We truly appreciate you taking the time to share your experience!
客户服务很棒而且很快
Reply from OurBus2025-12-02
Thank you so much for your review.
团队的大力帮助
代表的大力协助！解决了我的问题！
Reply from OurBus2025-12-02
Thank you so much for your review.
Helpful customer support
I needed to change my daughter‘s pick up location for her return trip back to school over Thanksgiving break. Rashi was incredibly helpful and patiently navigated me through the website to easily make the switch.
Reply from OurBus2025-11-30
Thank you so much! We’re glad that you found our service helpful. We truly appreciate your feedback and look forward to helping you again!
The customer support is really patient…
The customer support is really patient and nice.
Reply from OurBus2025-11-30
Thank you so much for your kind words! We’re glad to hear that we were able to assist you! Your appreciation means a lot to us.
把事情做对了
Reply from OurBus2025-11-30
Thank you for your feedback! We’re glad to hear that our team was able to make things right for you. If you need any further assistance, please don’t hesitate to reach out — we’re here to help.
非常有帮助
非常有帮助，很快解决了我的烦恼！
Reply from OurBus2025-11-30
Thank you for your wonderful feedback! We’re glad to hear that our team was able to assist you promptly and put your worries at ease. If you need any further help, we’re always here for you.
非常感谢罗西尼！
Roshini 在重新安排我的巴士时真的非常有帮助。非常感谢她，我很着急，她帮助我顺利完成了这个过程。
Reply from OurBus2025-11-30
Thank you so much for your kind words! We’re delighted to hear that Roshni was able to assist you and make the rescheduling process smooth during a stressful moment. We truly appreciate your feedback, and we're always here if you need any further support.
很有帮助！
Shruti 的大力帮助！
Reply from OurBus2025-11-30
Thank you for your kind words! We’re delighted to hear that Shruti was able to assist you so well. We’ll be sure to pass along your appreciation!
很棒的客户服务！
Harshit 今天真的救了我——令人惊叹的客户服务！
Reply from OurBus2025-11-30
Thank you so much for sharing this! We’re thrilled to hear Harshit was able to help. We’ll be sure to pass along your kind words!