OurBus (ourbus.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 12% of negative reviews. Last updated 2026-08-11.
Thank you so much for your kind words! We’re delighted to hear that Swati was able to assist you well. We truly appreciate your feedback, and we're always here if you need any further support.
Thank you for your feedback! We’re glad to hear that the instructions were clear and easy to follow. If you need any further help, please feel free to reach out — we’re always here to assist you.
Thank you so much for your kind words!
We’re delighted to hear that Harshit was able to assist you and your family with rescheduling your trip. Your appreciation means a lot to us, and we’ll be sure to pass your feedback along to him.
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Stephanie · 1 review · Experienced 2025-11-28 ·
★★★★★
Amazing experience
Reply from OurBus2025-11-29
Thank you for sharing — We are pleased to know it was an amazing experience.
S
Santiago · 1 review · Experienced 2025-11-28 ·
★★★★★
Very helpful
very helpful
Reply from OurBus2025-11-29
Thank you for your positive feedback! We’re glad to hear you had a good experience with OurBus. We appreciate you taking the time to share your review and look forward to serving you again soon!
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Victoria Liu · 2 reviews · Experienced 2025-11-28 ·
★★★★★
Shruti helped me transfer my bus…
Shruti helped me transfer my bus tickets for free. Very helpful.
Reply from OurBus2025-11-29
Thank you for your kind words! We’re delighted to hear that Shruti was able to help you transfer your bus tickets with ease. We’ll be sure to pass along your appreciation. We look forward to serving you again!”
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Angie · 1 review · Experienced 2025-11-28 ·
★★★★★
Rebooking
fast experience with rebooking.
Reply from OurBus2025-11-29
Thank you for your feedback! We're glad to hear you had a fast and smooth rebooking experience. If there's anything else we can do for you, we're here to help.
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quey mh · 1 review · Experienced 2025-11-29 ·
★★★★★
simeon was very helpful polite and…
simeon was very helpful polite and patient with me. god please protect this kind woman
Reply from OurBus2025-11-29
Thank you so much for your kind words! We’re glad to hear that Simran was able to assist you with such care and patience. Your appreciation means a lot to us — we’ll be sure to share this with her.
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Naomi Martin · 1 review · Experienced 2025-11-29 ·
★★★★★
Very helpful and kind
Reply from OurBus2025-11-29
Thank you so much for your kind words! We’re glad to hear that we were able to assist you! Your appreciation means a lot to us.
Thank you so much! We’re glad that you found our service helpful. We truly appreciate your feedback and look forward to helping you again!
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Christopher Dintino · 2 reviews · Experienced 2025-11-27 ·
★★★★★
Was very helpful and lifesaver
Was very helpful and lifesaver rebooking my reservation and accommodating me for missing the bus
Reply from OurBus2025-11-28
We’re really glad to hear that! We’re happy we could help rebook your reservation and get everything sorted after you missed the bus. If you need anything else at all, we’re here for you.
You're welcome! We're glad we could help. If you need anything else, just let us know.
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欣悦 胡 · 1 review · Experienced 2025-11-28 ·
★★★★★
Thanks Harshit for reschedule my trip…
Thanks Harshit for reschedule my trip for me!
Reply from OurBus2025-11-28
Appreciate the kind words! Happy to hear Harshit made rescheduling easy for you — that’s exactly the experience we aim for. Wishing you a great trip ahead. Let us know if you need anything else!
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Vivian · 1 review · Experienced 2025-11-28 ·
★★★★★
answered my questions and helped me…
answered my questions and helped me with what i needed
Reply from OurBus2025-11-28
Thank you for your positive feedback! We’re glad to hear you had a good experience with OurBus. We appreciate you taking the time to share your review and look forward to serving you again soon!
Appreciate the kind words! Happy to hear Harshit assisted you well — that’s exactly the experience we aim for. Wishing you a great trip ahead. Let us know if you need anything else!
C
Courtnei Taylor · 4 reviews · Experienced 2025-11-26 ·
★★★★★
She was able to move the reservation !
Reply from OurBus2025-11-27
Thank you so much! We’re glad that you found our service great. We truly appreciate your feedback and look forward to helping you again!
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Consumer · 1 review · Experienced 2025-11-26 ·
★★★★★
Swati was great
Swati was great. They helped me reschedule. They were also nice and helpful.
Reply from OurBus2025-11-27
Thank you so much! We’re glad that you found our service great. We truly appreciate your feedback and look forward to helping you again!
Thank you so much! We're glad to hear you had a great experience. Your feedback truly means a lot to us!
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Habeeba · 2 reviews · Experienced 2025-11-27 ·
★★★★★
Awesome she was so sweet
Reply from OurBus2025-11-27
Thank you so much for the kind words! I’m really glad to hear she was able to assist you and that you had such a positive experience. We appreciate you sharing this!