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Health & Medical

OxiMedical Respiratory

Claimed

100 reviews

4.3100 reviews
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About OxiMedical Respiratory

Data updated
Website
oximedical.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
20% (3/15)
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About this business

OxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE

Is OxiMedical Respiratory legit?

OxiMedical Respiratory (oximedical.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 20% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

R
Ron A GawlikUnited States · 2 reviews · Verified ·

No Customer service

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Shana AckermanUnited States · 1 review · Verified ·

Great workers. 100%

Everyone I've worked with has been great. So knowledgeable an pleasant to help. Robert Lee was so helpful in answering my questions an Amy has been great with resolving my battery issue.

S
Sharon LantUnited States · 1 review · Verified ·

I thought that the unit would have…

I thought that the unit would have more time than the first unit I purchased in 20017. As it turns out the time is just about less then 3/4 hr. I think that I was miss informed. when I called today, Graham said if I wanted more time, I should purchase large battery or take my spare battery with me.. I could do that with my old unit. I feel I just spent $1995.00 for just what I had.

Reply from OxiMedical Respiratory2021-01-26

We're sorry you are not completely satisfied with your purchase. We never want to misinform and we offer a trial period that allows you to determine if a unit meets your needs and expectations. The manufacturer does advertise longer battery times from the Inogen One G5 over other models; however, actual battery times will vary by flow setting. If you are using a lower flow setting and the battery lasts only 3/4 hr then it's possible the battery is defective. We recommend you try the other battery that came with your purchase to see if you have a different result. If there is an issue with the battery, or if the machine is defective, then our service department would be happy to assist you with a replacement. If you are using a higher flow setting, the motor runs harder and the battery time shortens. This is the case with every portable concentrator on the market. We trust you'll enjoy some advantages of the new unit over your old one such as the higher flow settings and a new 3-year warranty.

E
Edward SterlingUnited States · 1 review · Verified ·

So far we are very happy with the…

So far we are very happy with the portable concentrator and it works well for him when he goes out and feels the need. He really needs the oxygen at night and is doing well with that.He had just become so anxious over not having something other than the little tanks that I felt obligated to purchase it for him.I know it is coming that he will need 24hour and it will surely be used more then.

R
Rhonda BralkowskiUnited States · 1 review · Verified ·

Inogen is working satisfactory.

Inogen is working satisfactory. It is a very nice piece of equipment for women due to low weight and easy access. Extra batteries are necessary Car DC hook up is great. It gives independence.

J
Jerry NorrisUnited States · 2 reviews · Verified ·

Having the Inogen has given my husband…

Having the Inogen has given my husband back the ability and freedom to go on errands, enjoy the outdoor activities with family again!! The staff at Oximedical is superb!!

Donna BrooksmcnettUnited States · 1 review ·

Leo was an super nice person

Leo was an super nice person! He handled my problems with an older model Inogen oxygen travel concentrator. They were very friendly & professional. The store is exceptionally clean and products displayed beautifully. Leo Angel is truly an Angel. Donna B.M.

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Beverly AckermanUnited States · 1 review · Verified ·

I placed another order for material…

I placed another order for material which was never delivered.

Reply from OxiMedical Respiratory2020-12-16

Hi Beverly, we think you may have gotten us mixed up with another company. We don't sell material. We provided you with your Inogen oxygen concentrator in September. Would you please update your rating to reflect your experience with us. Thank you!

J
Joyce SwansonUnited States · 1 review · Verified ·

Great price & service

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Ellis Hopkins JrUnited States · 1 review · Verified ·

the thing sucks--weights a ton

the thing sucks--weights a ton, battery does not last but a hour or so

Reply from OxiMedical Respiratory2020-12-16

Hi Ellis, we appreciate your review of the Caire Comfort but since this review is listed under "Service reviews" of OxiMedical it would help us if you would let us know about your experience with our company and provide the appropriate star rating for that service. It looks like you have a large and small battery. If you contact our service department, we can evaluate the battery times for each based on your flow setting and provide a warranty replacement if necessary.

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Barry OppenheimUnited States · 2 reviews · Verified ·

Ordering the concentrator was quick and…

Ordering the concentrator was quick and easy. You delivered exactly what you promised and delivered it on time. Good job!

J
Joann FosterUnited States · 1 review · Verified ·

I received excellent customer service…

I received excellent customer service when I ordered my Inogen portable oxygen unit. Also received it in a timely fashion and I am pleased with the way it works. I did call back with a question after a couple of weeks and was treated with respect and my question was answered. I would recommend the product.

B
BillUnited States · 3 reviews · Verified ·

I find that customer service is very…

I find that customer service is very helpful; Prices are competitive; shipping quick.

C
Catherine PergandeUnited States · 1 review · Verified ·

Customer service representative was…

Customer service representative was fantastic and very knowledgeable about the product I bought answered all my questions before I made the purchase on a very pricey product

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SkipUnited States · 2 reviews · Verified ·

The salesman I dealt with was…

The salesman I dealt with was knowledgeable and he spoke American.

D
David StephensUnited States · 3 reviews · Verified ·

Easy & FAST

Very easy ordering and next day delivery. Amazing experience!

C
ChristyUnited States · 9 reviews · Verified ·

So helpful and knowledgeable

So helpful and knowledgeable. I got an excellent preowned machine that I'm very happy with.

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BillUnited States · 2 reviews · Verified ·

Very Pleased

We are a returning customer to OxiMed. The information from Graham was accurate about the new Imogen machine. The delivery was prompt and the product has delivered as promised. We continue to be pleased in our dealings with them.

D
DougUnited States · 2 reviews · Verified ·

Oximedical was wonderful in assistance

Oximedical was wonderful in assisting me with my needs. Very helpful web site, info, phone ordering and prices.The online videos and info was so helpful in selecting appropriate items. Really stellar service and sales.

M
Myrna EvansUnited States · 2 reviews · Verified ·

Dealing with Christian at OxiMedical…

Dealing with Christian at OxiMedical Respiratory to purchase my new Everflo Oxygen Concentrator was a pleasure. He made everything so easy!

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