Created by women, for women. OYO is rethinking intimate care with natural, effective solutions for your most sensitive skin.
Written by the business, not verified by us.Oyo Skincare (oyoskincare.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair removal products for being exceptionally gentle on sensitive skin and leaving it feeling soft and smooth without causing irritation, rashes, or painful burns. People also highlight the wonderful customer support team, noting that staff members are exceptionally kind, reactive, and quick to resolve delivery issues by sending free replacements. However, some customers also noted issues with a strong, unpleasant, or chemical scent coming from the creams when opening the bottles. A few reviewers felt that the products were completely ineffective, failed to remove hair properly, or left behind stubble.
Auto-generated from all reviews of this business. For reference only.The company is selling fantastic products that really work - I did a test of not using for a while to see if it made a difference and noticed a fall back to where my skin had been before. Will not be stopping using again! Learnt my lesson there.
I havr had issues with ingrown hair for a LONG time, it's red, itchy, UNCOMFORTABLE. Oyo was a game changer, no itching feeling and significantly less misbehaving hair. 100% recommend.
I ordered the Smooth Shave Routine and it does not disappoint! I usually experience irritation after shaving, but using these products together has left my skin feeling incredibly smooth with absolutely no irritation. I’m so impressed with the results and would definitely recommend! ✨
Thank you so much for sharing your experience with the Smooth Shave Routine! 💜 We’re thrilled to hear it left your skin feeling smooth and irritation‑free. Your recommendation means the world to us, and we’re so glad you’re loving the results Grace
Fantastic experience, site really easy to navigate and loads of info per every product. Arrived really fast and in perfect condition. Can’t go wrong with their products!
Hello Sara, thank you so much! 💗 We’re so happy to hear you had a fantastic experience, from browsing the site to receiving your order. Exactly what we love to hear! Your support means the world to us!
This did remove most of the hair but it grew back the next day! I'm confused as according to your website it's meant to give me a week hair free but I had a weekend away swimming in lakes and this was really inconvenient as I already had bikini line stubble the next day! I was afraid to then shave it in case it would cause irritation after using the cream, so I was stuck with a stubbly bikini line for the weekend :( It took me quite a while to use the cream to begin with, and even longer to try to remove the residue stickiness and any remaining hairs, and there was an awful strong smell to the cream that stuck with me for ages. I feel very disappointed as the reviews seemed so promising (fake?!), but it doesn't seem worth using again as it was a lot more effort than shaving and the hair grew back just as quickly. I contacted customer support twice but didn't get a reply. I posted a review that mysteriously disappeared after it was first published...
Hi there, thank you for taking the time to share your experience, we’re really sorry to hear this was disappointing for you. That’s absolutely not the experience we want, especially when you were relying on it for your weekend away. We’d really love to make this right and learn more about what happened. Please message us at [email protected] so we can help 💗
Advert said it would smell better than other hair removal creams but it’s the same smell. Also didn’t work properly. Very expensive for something that promises to be high quality and is a total let down.
Hi Johanna, we’re really sorry to hear this that’s not the experience we want for you. The scent is usually strongest during the first few uses, then mellows into a light aloe + cucumber scent over time 😊 We’d really love to make this right and learn more about what happened. Please message us at [email protected] so we can help 💗
I’ve had the best experience with the customer service team at Oyo especially Andrea. I have a nut allergy and am always careful with beauty products. I contacted Oyo and asked if their products would be suitable for me. Andrea has been incredibly helpful and sent me the ingredient list for the products and some alternative options for the ones that include almond oil. I’ve spoken to my allergist and I’m now so excited to order the products and test them out! Thank you so much for all your help!
Aww thanks Sarah, you're the absolute sweetest! 🥰 Yes, I do remember our exchange and am sooo excited your allergist gave the green light. Safety first, always! We're here for you anytime and we appreciate you making OYO a part of your routine. 💜
I ordered a full kit including oils, cream and mitt and I’m so pleased with how soft my legs are without the pain of razor burn or strawberry legs from waxing. I’m definitely sold and will be using this for the foreseeable future, I’ve got really corse thick hair so needed to leave it for 8-9 minutes and it feels a bit weird but works a treat and no pain like with shaving or waxing and the balm is AMAZING for general moisture without being oily or sticky and it doesn’t burn on freshly done legs which is a godsend! Shipping was super quick and I definitely recommend giving their items a go even if you shave the aftercare and exfoliators are really good.
Thank you so much for sharing your experience, Haley! 💓 It’s wonderful to know the products are helping you achieve smooth, comfortable results without the pain of razor burn or waxing. We especially love that No Burn Balm is keeping your skin moisturized and calm after use. We’re grateful for your recommendation and so happy shipping was quick and easy. 💕
Great for ingrown hair issues. Customer service was amazing too
Thanks so much Nina! Our CS team had a lovely time chatting with you. Ingrowns have got to goooo! 👏
Love the products. Affordable, safe and easy to use.
Thanks for the love, Holland! 💓 Makes us happy you found our products affordable and easy to use. So helpful for anyone wanting to give it a go too!
Definitely helped my sensitive skin not break out or become irritated & potential ingrowns are basically gone! I’ve had one in the last year I’ve been using it so that’s a win 🏆 The final touch oil makes my bikini line the softest it’s ever been! & the scrub is amazing too and doesn’t irritate the most sensitive skin 🙌
Hello lovely! This made our day 🥹 We love hearing that your skin’s stayed calm and ingrown-free for that long , that’s such a win. Thank you for trusting us with your routine 💗
Love the ease of use. The spatula is a big help for on and off. Everything has very light smell (except the Bye Bye Bush). I have very sensitive skin and haven’t had any issues using the products. The packaging is also super cute!
Hi Morgan! Thanks so much for sharing this. This made our day! We’re so happy to hear your skin feels comfortable and is loving the gentle scent and formula. And yes, the Bye Bye Bush scent can be a little more noticeable at first, but that’s just the hair removal actives doing their thing . It then settles into a light, fresh aloe & cucumber scent once applied 💖
Oyo customer service was very communicative and fast at responding to my question. They were very helpful!
Hi Ayse! Thank you so much for taking the time to share this 💗 We’re genuinely happy to hear our team could support you quickly and clearly that’s exactly the experience we aim for.
Really great hair removal alternative. I have been waxing for years and ingrown hairs were a problem at times. Since using the bye bye bush cream my ingrown hairs have become so minimal and it just feels like a much better experience. It's really easy to apply and the little spatula gets the job done! Couldn't recommend enough
Hi lovely!! Thank you so much for this 🥹We’re really happy to hear it’s been such a game changer for you, especially coming from waxing and dealing with ingrowns. That’s exactly the kind of smoother, easier experience we designed it for. 💖
It was advertised all over Insta so I thought I’d try it - it is seriously so good. A lot of other hair removal creams have a really strong odour and sort of seemed to do half the job whereas this is really effective and left my skin feeling sooooo smooth. I will definitely be rebuying! I struggle with eczema and sensitive skin and this did not affect it at all. Shipping was also extremely quick and the sale meant the bundle I bought was a lot less. Would definitely recommend!
Hi Izz!! This made our day 🥹✨ thank you so much for sharing your experience! We’re SO happy to hear it worked well for you especially with sensitive skin and eczema, that means everything to us.
While I haven't tried it yet the review is more for their customer service team. My post office had sent my package back because they didn't recognize my maiden name. It was incredibly easy to find the customer support/info email! Within 30 minutes a service rep., Gellie, had responded back to me saying they will send it back out and asked if my name needed to be changed. My Monday had not started out fun, but Gellie had made it so easy and simple plus her email was so kind. Much better customer service experience than othe companies geared toward women I've had to work with.
Hey lovely! Thank you so much for your kind words, it truly means a lot to us! 💗 We’re so happy to hear that your experience with our customer service was smooth and helpful, especially after such a frustrating start to your day. If there’s anything else you need once your order arrives, we’re always here for you!
The product wasn’t as I expected but the customer service team was prompt to respond and very informative. Dealing with skincare products I was nervous that in the case the product didn’t work out because of my sensitive skin it would be difficult to get a refund but the team was sincere and easily issued a refund based on my experience.
Hi Maddie, Thank you so much for your honest feedback 💗 We’re really glad our customer service team was able to support you promptly and make the process smooth, especially with your concerns about sensitive skin. We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future 😊
Absolutely everything I hoped it would be and more. Only note is to play around with how long you leave the cream on - everyone’s different! Otherwise, this is now the only product I ever want to use for hair removal. Hands down amazing.
Hi Zephyr! You just made our day 🥹 thank you. So glad it lived up to everything you hoped for. Love that it’s become your go-to 💗
OYO is great! I’ve purchased their hair removal cream multiple times & it’s the best! I don’t get ingrown hairs or red bumps anymore. I would definitely recommend this product!
Hi lovely! This just made our day 🥹 thank you!! We’re so happy to hear you’ve been loving it and seeing real results—no more ingrowns or red bumps is exactly what we made it for 💗
I am a regular customer of the Oyo products as they are amazing! The products do exactly as described with easy order and delivery.
Hey Lorna! This just made our day 🥹 So lovely to hear you’re a regular customer and still loving the products. We’re really happy the whole experience has been easy for you too. Thanks so much for sticking with us!
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