Created by women, for women. OYO is rethinking intimate care with natural, effective solutions for your most sensitive skin.
Written by the business, not verified by us.Oyo Skincare (oyoskincare.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair removal products for being exceptionally gentle on sensitive skin and leaving it feeling soft and smooth without causing irritation, rashes, or painful burns. People also highlight the wonderful customer support team, noting that staff members are exceptionally kind, reactive, and quick to resolve delivery issues by sending free replacements. However, some customers also noted issues with a strong, unpleasant, or chemical scent coming from the creams when opening the bottles. A few reviewers felt that the products were completely ineffective, failed to remove hair properly, or left behind stubble.
Auto-generated from all reviews of this business. For reference only.Finally a cream that doesn’t burn! I’ll never shave again, plus a bottle lasts me at least a month. 10/10, would recommend to anyone not wanting to shave their bikini line any more
Hi Megan, We’re so glad to hear this!! It means a lot that you noticed the difference. So happy Bye Bye Bush has been such a game changer for you and leaving your skin smooth and comfortable.💗
Perfect! My issue was addressed very quickly and with kindness. They sell a great line of products and couldn’t be happier.
Hey Brooke! Thank you so much for saying the sweetest things about Oyo. We’re so happy to hear your issue was handled quickly and with kindness that truly means a lot to us. It’s been such a pleasure helping you, and we’re really glad to have you with us 💕
New user here, and already I think these products are top notch. I have very sensitive skin and had no reaction at all to the hair removal cream (I am using the whole kit so that is also probably why). All the products feel very nice. I had an incredible experience with customer service when one of the bottles arrived a little drained through the shipping process. They immediately shipped me a replacement product and were super-nice about it. I think I will never wax again!
Hi Leah! We’re so happy to hear our products have been gentle on your sensitive skin and that you’re enjoying the full kit. It also means a lot to know our team was able to quickly sort out your concern. We’re so glad to have you with us . 🥰
Oyo’s website is so simple to understand. i had to cancel an order and i found the instructions so easily online. once i emailed, Andrea was THE NICEST ever. she was able to take care of everything i needed so easily. she was sooo nice and accommodating. i’m forever trusting Oyo. not only with their customer service, but with their products too
Hey Brooke! Andrea here. Thank you for saying the sweetest things about Oyo, our products, and our customer service on and off email. 🥰 It's been so lovely being able to help you out and we're really excited to have you back whether you have any questions, product recos or just to chat!
I found the company incredibly helpful and kind answering any questions and or concerns and they emailed back almost immediately. I have used a couple of the products and love the easy use of the website and the company’s care over their products and brand.
Hi Amelia. We’re so glad you’ve found our team helpful and kind + the website and products have been easy for you to use. We’re grateful to have you as a returning customer. x
I love the ease! I love that this comes as a whole set. This is the first time ive used something like this. And I really appreciate the different products to help make it effective and less harsh. And I love the ease of instructions that were given.
Hi Abby. Sooo happy to hear your first experience went so smoothly! Love hearing that the instructions felt clear and supportive especially as a first‑time user. Thank you for sharing this
I tried Bye Bye Bush after several months of not shaving. It smells much better than competitor products, works much better (no patches left behind!), and the spatula tool helps to get all the hair off. I was worried that I had too much hair for it to work well, but it definitely proved me wrong! I plan on continuing to use Bye Bye Bush.
Hi Sarah. We love that Bye Bye Bush proved you wrong in the best way! Hearing that it worked smoothly even on longer hair and that the spatula made things easier means so much to us. We’re thrilled you’ll be continuing to use it. x
I had low expectations for this product. I grew up in the golden age of Nair and it never worked for me, on either my thicker coarse hair or on my finer hair. So, I was left with traditional hair removal methods. Shaving worked fine for my legs but intimate areas consistently got razor bumps and ingrown hairs. Waxing was effective but unsanitary, leaving my legs broken out to the point of scarring and an infection. I do pole dancing and I swim, so I really wanted a solution to clean up my intimate areas, just for my own comfort in more revealing outfits. So I ordered Oyo on a whim with very little hope that it would actually work. I was pleasantly surprised. Not only did it work, it left my skin smooth and soft. The smell is weird but better than Nair. I experienced a tingly, buzzing sensation while the cream worked, but nothing painful. It was easily soothed once the removal process was done with just a bit of oil. The hair scraped off with the provided tool with minimal pressure applied. I expected tugging or resistance but it was painless. I'm almost two weeks post removal now and no sign of bumps or ingrown hairs. My skin remains smooth and soft. I highly recommend this if your skin struggles with razors and waxing like mine!
Thank you so much for sharing this, Kristin. We know how frustrating it can be to deal with bumps, ingrowns, and irritation, especially when you’ve tried so many options before. We’re so happy Bye Bye Bush gave you a smooth, comfortable result and helped your skin stay calm afterward. It means a lot that you took a chance on us and had such a positive experience. So grateful to have you here. -Samantha
Confirmed Booking But Hotel Refused It – Very Unreliable Service I had a very frustrating experience with OYO. I made a hotel reservation through their platform and received a confirmation message stating that my booking was confirmed. However, when I arrived at the hotel, the reception staff informed me that they no longer work with OYO and refused to honor the reservation. This left me without accommodation despite having a confirmed booking and travelling to the location expecting everything to be arranged. It is extremely concerning that OYO continues to confirm bookings for hotels that apparently no longer cooperate with them. This shows a serious lack of communication and responsibility toward customers. Being left without a place to stay after a confirmed reservation is unacceptable and very stressful for any traveler. Based on this experience, I cannot recommend using OYO.
Hi Nima, sorry to hear about your experience. Just to clarify, we’re OYO Skincare, a skincare brand, and we’re not connected to OYO Hotels or hotel bookings. It looks like this review may have been posted on the wrong page. If you’re trying to reach the hotel booking platform, they should be able to assist you directly. Wishing you the best in getting it resolved. -Samantha
I’ve tried waxing and shaving, but Bye Bye Bush by Oyo Skincare is by far the better solution! Waxing leaves me hurting for days — red, hot, and in pain from the slightest contact with anything. Shaving is quick, but I’m always left dealing with prickliness or ingrown hairs. Bye Bye Bush has completely changed the game for me. It leaves my skin feeling so smooth — my underarms have never looked better, and I’ve never been more comfortable! If you’re tired of the pain and irritation of other hair removal methods, do yourself a favor and try this. Definitely buy it
Thank you for sharing this, Angie. We’re so happy Bye Bye Bush has been such a game changer for you and that it’s leaving your skin feeling smooth and comfortable 🙂
Speedy delivery, easy to use website. Products seem to do as they say, easy to use, no bad reactions from my skin, good coverage. Thought I suffered quite bad from ingrowns but using their exfoliants and oils after my first wax I haven't had a problem at all! Will continue to use and might try a few other products.
Demi, this is exactly what we love to hear 💗 “Do as they say on the tin” is honestly the highest compliment. We’re so glad everything arrived quickly, felt easy to use, and most importantly — that your skin is happy. No reactions and no ingrowns after your first wax? That’s the dream. 🌿 It means so much that you gave our exfoliants and oils a chance, especially if ingrowns have been a long-time struggle for you. Hearing that you’ve already seen a difference makes our whole team smile. We can’t wait for you to try more from the range when you’re ready 👀 You’re officially in your smooth era. Thank you for taking the time to share this. Truly. 💛
Didn’t like the product, wasn’t for me but wasn’t going to ask for a refund, each to their own. However I did want to cancel. Only way to cancel is to email which I did in December. Cut to February and they keep trying to take payment, I email them twice more to tell them to stop, today, they finally managed to take money from my account. I emailed them AGAIN. Still nothing. Business who are incapable of responding to the only means of communication they give you are shady.
Hey Fiona. We're so sorry the product didn't work as expected and for the experience. We've sent a request asking for your email address and Order No. so we could double-check details on our end and help make this better for you. We'll be here for your response. Thank you.
Nicole was super friendly, quick and helpful in getting my order tech issue resolved. I have been using OYO for over a year now and will never use anything else to shave!
Sylvi 🥹 this made our whole team smile. We’re so happy Nicole was able to sort your tech issue quickly and make the process feel easy — that’s exactly how it should be. I’ll be passing your kind words straight on to her 💗 And over a year with us and “no going back”? That’s the kind of loyalty we never take for granted. It means everything that OYO has become your go-to shave routine. Thank you for growing with us and trusting us with your skin. Here’s to many more smooth moments ahead 🌿✨
The customer service responded quickly and fixed my problem.
Emma, thank you so much for taking the time to share this 💗 We’re really glad our team was able to respond quickly and get everything sorted for you. That’s always the goal — simple, smooth, and stress-free. 🌿 If you ever need us again (even just for product advice), we’re right here.
'Products for the women, by the women' as their tagline goes, they stay true to it!! I'm absolutely in love with their products, especially Bye Bye Bush. This product reflects real care for women’s experiences. And shoutout to Andrea, who solved my concern so efficiently. Thank you once again!! And please start shipping your products to India, so I can tell my friends all about it!
This made our entire day 💗 Thank you so much for the kind words and for truly getting what we stand for, products made with real women’s experiences at heart. We’ll be sure to pass the love on to Andrea too! And India… we hear you 👀 fingers crossed we can make that happen one day so you can spread the OYO love with your friends!
I was very pleasantly surprised with this! It works so well and is very gentle on my skin. I’ve never experienced anything like this. Still a slight odor but much better than Nair
Thanks for sharing this, Sarah. We're taking notes on the scent, no worries!
I've tried other hair removal creams before and I always come up worse. Id get rashes or razor bumps and be in pain for days! Hair removal was a nightmare. Then I tried bye bye bush, game changer, no bumps or burns and after the hair s removed skin looks and feels natural. I use once a week and it takes 10-15 mins to remove hair.I will never try another brand.
This seriously means so much 💫 We know how frustrating and painful the wrong products can be, so hearing that Bye Bye Bush changed the game for you? That’s exactly why we made it. No bumps, no burns. just soft, happy skin. Thank you for trusting us and for sticking with it!
Love it! I struggle with ingrowns like no other. Seriously consider taking out a loan for laser hair removal. No need now :)
We love hearing this 🙌 Ingrowns can be such a nightmare, so we're beyond glad you found something that finally works, no laser loans needed! Thanks for sharing your experience with us, Madelyn!
I am absolutely in love with Oyo Skincare. I have always shaved all my life and been prone to ingrowns, trying to find alternatives along the way to help reduce these, yet never finding a good resolution. All hair removal creams are unbearable and have harsh ingredients which irritate the skin. However, when i switched to Oyo I received instant results and benefits. The hair removal cream smells way more natural, my ingrowns have gone and the cream actually works!! I have not had any issues at all with this cream it is honestly a miracle to me and will never go back. I use the Bye Bye Bush with the whole set and I cannot recommend it enough.
This means the world to us, thank you so much for taking the time to share, Chloe 💗 We know how frustrating the search for gentle, effective hair removal can be, so hearing that OYO has truly made a difference for you is everything we hoped for. We're so glad Bye Bye Bush (and the full routine!) is giving you real results, without irritation. You deserve products that actually work, and we’re so happy you found that with us!
Very effective, transparent and quick service. Anything I needed with my subscription was handled within 24 hours and they made it painless for me. Plus, this stuff seriously works!!! such a great, pain-free alternative to other hair removal methods
This is so lovely to hear, thank you, Lexi!💗We always aim to make things as smooth and stress-free as possible, so it means a lot to know you felt supported. And we’re so glad the Bye Bye Bush are working their magic for you too, pain-free and effective is exactly the goal!
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