Created by women, for women. OYO is rethinking intimate care with natural, effective solutions for your most sensitive skin.
Written by the business, not verified by us.
Is Oyo Skincare legit?
Oyo Skincare (oyoskincare.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair removal products for being exceptionally gentle on sensitive skin and leaving it feeling soft and smooth without causing irritation, rashes, or painful burns. People also highlight the wonderful customer support team, noting that staff members are exceptionally kind, reactive, and quick to resolve delivery issues by sending free replacements.
However, some customers also noted issues with a strong, unpleasant, or chemical scent coming from the creams when opening the bottles. A few reviewers felt that the products were completely ineffective, failed to remove hair properly, or left behind stubble.
Auto-generated from all reviews of this business. For reference only.
These products are absolutely spectacular! I was tired of painful waxing so I jumped on the bandwagon and I don’t regret it one bit! My order got lost in the mail so I reached out to customer service and they were so sweet and helpful!
Reply from Oyo Skincare2025-11-21
Hey Jordan! So happy the products lived up to the hype for you. And glad the team could help sort out the lost package quickly. Nothing worse than waiting around when you’re excited to try something new! 😉
I have bought most of the product ranges. My favourite is the “Keep it clean” “ Final touch” and “Keep it fresh.” All of them do exactly what the description says. The keep it clean makes me feel more clean and fresh. It is also moisturising . The final touch oil is great for moisturising dry skin. The keep it fresh spray bottle helps me feeling fresh. These products are great for intimate areas. I am very impressed with this company.
Reply from Oyo Skincare2025-11-21
This breakdown is so helpful thank you! Keep It Clean, Final Touch, and Keep It Fresh really do make such a good trio! Intimate care should feel simple and soothing, and we’re glad this routine is hitting the mark for you, Megan. xx
Loving this bundle I am loving this bundle!! It is working so well at keeping things smooth and bump free! I am so happy I found this bundle!
Reply from Oyo Skincare2025-11-21
Chantal, we love hearing this! Keeping things smooth and bump-free is exactly what the bundle is meant for. So glad it’s working so well for you and that you’re happy you found it ✨
Thank you so much for the kind words, Marina! 💖 We're so glad to hear you're happy with both the product and our customer service! Your support means a lot to us! ✨
Really disappointed, the hair removal cream didn’t work at all and just irritated my skin. I followed the instructions and didn’t receive the results.
Reply from Oyo Skincare2025-10-26
We’re really sorry to hear that the Bye Bye Bush didn’t work as expected and caused irritation. We understand how disappointing that can be, especially after following the instructions. Skin can vary, and sometimes products don’t react the same for everyone. Please don’t hesitate to reach out if you need any tips or further assistance, we’re here to help! 💖
I really wanted to love these products as much as I wanted them to work, but unfortunately they haven’t made a difference for me. I spent just under £100 and, while they smell nice and come in great packaging, they haven’t helped with ingrown hairs or improved my scars (I’ve been using them since May). With so many glowing reviews, my expectations were quite high, but I think it’s important to share that these products may not be effective for everyone.
Reply from Oyo Skincare2025-10-26
We’re so sorry to hear about your experience, Kizzy! We completely understand your frustration. Skin can vary from person to person, and sometimes certain products may cause irritation. Please feel free to reach out to us anytime if you’d like any tips or assistance, we’re here to help! 💖
Andrea from OYO was fantastic! My parcel went missing (Royal Mail's fault!) and Andrea sorted it immediately, sending me a replacement package of goodies straight away. Thanks so much!
Reply from Oyo Skincare2025-10-26
We’re so glad to hear that Andrea was able to assist you and resolve the issue quickly! 💖 Thank you for your kind words! We’re glad you’re happy with your replacement package and the goodies inside! ✨
The products are great and worth every penny! All do exactly what they say which I was skeptical of before buying. I had an issue with my order and contacted customer service and they contacted me back same day and were amazing help! Would highly recommend this company for their products and service! Give them a try!
Reply from Oyo Skincare2025-10-26
Thank you for your review, Kiah! 💖 We’re so happy to hear that you’re enjoying the products and that our customer care team could help resolve your issue quickly. Your support and recommendation truly mean a lot to us. We’re thrilled to have earned your trust and can’t wait to continue serving you! ✨
The results speak for themselves! After trying countless hair removal methods I never thought my bikini line would recover and I'd feel confident swimming at the beach again. That was...until I found oyo skincare's hair removal cream. So long as this product exists, I WILL be using it. Is it weird to bring hair removal cream to a favorite's party...?
Reply from Oyo Skincare2025-10-26
Wow, thank you so much for the amazing feedback, Lucy! 💖 We’re so glad to hear that Bye Bye Bush has helped you feel confident again! It's so rewarding to know you found your holy grail product with OYO. And hey, if it works that well, we say bring it to the party! 😂✨
Thanks for your support, and we’re so happy to be part of your self-care routine!
Andrea was very helpful and replied within a couple of hour's.
Reply from Oyo Skincare2025-10-26
Thank you for your feedback, Phoebe! 💖 We’re so glad to hear Andrea was able to assist you promptly. We always strive to provide quick and helpful support, and we’re happy she could help! ✨
We’re glad to hear that you’re loving the products and had a great experience with our customer service! 💖 It’s always our goal to provide both high-quality products and exceptional support, and we’re so happy to have met your expectations. Thank you for your kind words, Rebecca! ✨
To provided excellent customer service! My package wasn’t delivered due to the gate lock code, and I wrote an email and I got a response almost right away. I got the package in the mail a few days later and I was very happy! Thank you for being responsive and quick! I haven’t tried the product yet, but can’t wait to use it!
Reply from Oyo Skincare2025-10-26
Thank you so much for your kind words, Natalie! 🌟 We’re so glad to hear that our customer service team was able to resolve the issue quickly and get your package to you! We can’t wait for you to try the product, and we hope you love it as much as you loved our service. 💕
The products I have purchased have been well worth the investment. I’ve bought multiples now and it’s a staple in my routine. Highly recommend
Reply from Oyo Skincare2025-10-26
We’re glad to hear that our products have become a staple in your routine and that you’re enjoying them so much. Your recommendation means the world to us! 💖
This company is wonderful!
I have used a few of their different products and thoroughly enjoyed them to the point of buying a Ritual Reset bundle.
When I received the bundle, unfortunately it was severely damaged from shipping (which had not occurred before in previous purchasing), likely due to transportation issues. However, when I reached out regarding my concerns, I received a very sweet and prompt response that a new bundle would be sent out as a replacement! I’m looking forward to use the products (as well as my boyfriend is too) and really appreciate how kind and easy the crew is to work with. Thank you!!
Reply from Oyo Skincare2025-10-26
Thank you so much for your sweet review, Ren! 💖 We’re sooo happy to hear that you’ve been loving our products and that the Ritual Reset bundle has you excited! We're really sorry it came damaged, but we’re so glad we were able to resolve it for you quickly. Your kind words mean everything to us, and we can’t wait for you (and your boyfriend!) to experience all the goodness our products have to offer.✨
The OYO hair removal cream has quite literally changed my life - it's the only product I will use on my bikini line now and is a staple in my weekly routine - I'll never go back to using anything else. So glad I found this company!
Reply from Oyo Skincare2025-09-17
thank youuuu! so glad Oyo is now your forever bikini line staple 💕
Really pleased I found this company. Their products are great for sensitive skin and smell lovely too.
I had a query about one of my orders and they were so friendly and helped me straight away.
Thank you team oyo!
Reply from Oyo Skincare2025-09-17
Products that are gentle and smell good are such a treat, and we’re happy the team could jump in to help with your order so quickly. Thank you for the love! x
Works so well!!!! I actually love their bye bye bush…
I actually love their bye bye bush product!!! I would recommend getting the exfoliating glove as well. Love this esp for my wedding week at the beach!!!
Reply from Oyo Skincare2025-09-17
wedding week at the beach sounds like the perfect time for silky smooth results. Love that Bye Bye Bush (and the glove!) had your back for such a special moment. x
This product is an absolute game changer! I've always suffered from irritation from shaving & waxing, tried loads of different 'solutions' and nothing worked. Until now! I've used 'bye bye bush' a few times now and still amazed that I haven't experiences any irritation AT ALL. I'm only annoyed that I didn't buy it sooner!
Reply from Oyo Skincare2025-09-17
we love to hear it! 🙌 Wishing we could’ve gotten it to you sooner too!
I use this with the ingrowns out bundle, and it really works! It definitely helps reduce the size of big ingrown hairs bumps. OYO are a brilliant company, they even sent me replacement products when I had some issues with the pump/broken containers. Super impressed!
Reply from Oyo Skincare2025-09-17
Jessica, so happy to hear the bundle has been working for your ingrowns! And love that the team could get replacements to you quickly when you needed them. 💕
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