PartsHnC is a trusted supplier of HVAC replacement parts and accessories, supporting homeowners, contractors, and service professionals throughout the United States. We offer a wide selection of components for air conditioners, furnaces, heat pumps, thermostats, ventilation systems, and indoor air quality equipment from leading brands.We understand that HVAC downtime affects comfort and productivity, which is why we provide same-day shipping on eligible in-stock items to help customers complete repairs without unnecessary delays.In addition to replacement parts, PartsHnC offers complete HVAC solutions through a range of MRCOOL systems. Customers can find energy-efficient mini-splits, central ducted units, heat pumps, packaged systems, and essential installation accessories designed to meet residential and commercial climate control needs.Our commitment to customer satisfaction is backed by secure payments, easy 30-day returns, and responsive support available 24/7 via email. At PartsHnC, we are dedicated to delivering dependable products and keeping HVAC systems operating efficiently year-round.
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Is Partshnc legit?
Partshnc (partshnc.com) has a 4.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers had a great experience with this company, frequently praising the fast shipping and reliable delivery options. Customers frequently mention that the replacement parts match online descriptions perfectly, arriving very quickly and at remarkably reasonable prices compared to original manufacturers. People also deeply appreciate the helpful support team and securely packaged shipments that make handling unexpected appliance repairs much easier.
However, some people mentioned receiving incorrect components, poor communication, and experiencing frustrating delays with customer service resolutions. A few reviewers also noted unexpected extra fees, processing delays, or difficulties when trying to return wrongly ordered items.
Auto-generated from all reviews of this business. For reference only.
Found exactly what I needed and ordered with no issues. Delivery was quick and had my boiler up running shortly after receiving it!!! Definitely coming back, if needed!
Dave Miller
Reply from Partshnc2026-07-25
Thank you so much for your fantastic review, Dave! We’re thrilled to hear that you found exactly what you needed and that your order arrived quickly to get your boiler back up and running. We truly appreciate your support and are grateful for your trust in us. We look forward to helping you again whenever you need us!
Items that i had ordered said it was in stock on the site! However after ordering the items had not shipped out for 3 days. So I ended up ordering items elsewhere because I had a customer without air in a mobile home!! So i canceled order i didnt have time to wait not knowing when items where going to ship. The heat index all week was 105f.
Reply from Partshnc2026-07-11
**Response 1**
Thank you for taking the time to share your feedback and for giving us the opportunity to serve you. We're truly sorry for the inconvenience caused by the delay in processing your order. We understand how important it was to receive the parts quickly, especially with your customer dealing with extreme heat. We sincerely apologize that we couldn't meet your timeline and appreciate your understanding. Thank you again for your support, and we hope you'll give us another opportunity to provide you with a better experience in the future.
Product arrived when requested, although the notification process could use some improvement.
Got notified shipped on the day it arrived.
All questions about the product were answered within minutes.
Reply from Partshnc2026-07-25
Thank you for taking the time to share your feedback and for your support! We’re glad to hear your product arrived when requested and that our team was able to answer your questions quickly. We appreciate your note about the notification process and will continue working to improve the experience. Thank you for choosing us, and we look forward to serving you again in the future.
Thank you for your kind review and support! We’re happy to hear your part arrived in a timely manner and that our service met your expectations. We truly appreciate your business and look forward to helping you again whenever you need another part.
Partshnc had the best price that I could find. The part arrived in 2 days. Most importantly, it was the right part and if it perfectly. My central A/C is up and running again :) Although, I would prefer an online chat with a real person, not AI.
Reply from Partshnc2026-07-25
Thank you for your kind review and for trusting us with your repair! We’re so glad the part arrived quickly, fit perfectly, and helped get your A/C back up and running. We appreciate your feedback regarding online chat and want you to know that Olivia is a real team member dedicated to helping customers. Your support means a lot to us, and we’d be happy to assist you again anytime.
The ease of ordering your products,and the quality of your product.
Reply from Partshnc2026-07-25
Thank you so much for your kind review and support! We’re glad to hear that you found our ordering process easy and that the quality of your product met your expectations. We truly appreciate your business and look forward to helping you again whenever you need us
Thank you so much for your kind review! We’re pleased to know you were happy with the fast shipping and careful packaging of your order. Your support means a lot to us, and we look forward to assisting you again on your next purchase.
Very helpful, fast on time shipping. Will definitely use them again.
Reply from Partshnc2026-07-25
We appreciate your kind words and continued support! Providing helpful service and reliable, on-time shipping is always our goal. Thank you for trusting us with your order, and we hope to have the opportunity to help you again soon.
Wrong part, security seal broken, open box and complicated return policy. Especially trying to get approvals on the weekend.
Reply from Partshnc2026-07-08
Thank you for taking the time to share your feedback and for your support. We completely understand your concerns and sincerely apologize for the inconvenience you experienced. After reviewing your order, we confirmed that our team provided you with a prepaid return shipping label on 06/29/2026 so you could return the part for a full refund. However, we noticed that the return shipment has not yet been sent. If there's anything preventing you from returning the item or if you need any assistance with the return process, please let us know we're always happy to help. We truly appreciate your business and hope you'll give us another opportunity to provide you with a better experience.
Fast shipping and they had parts i needed. Website very user friendly.
Reply from Partshnc2026-07-25
We appreciate your feedback and support! Making it easy for customers to find the right parts and receive them quickly is always our goal. Thank you for trusting us with your order, and we’d be happy to help you again in the future.
We truly appreciate you taking the time to share your feedback! It’s wonderful to know that our service was quick and met your expectations. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.
Good pricing, in stock, shipped and received promptly
Reply from Partshnc2026-07-25
Thank you for your kind review! We’re pleased to hear that you had a positive experience with our pricing, inventory, and fast shipping. Your support means a lot to us, and we look forward to assisting you with your future parts needs.
Product exactly as advertised and arrived on time. Good service
Reply from Partshnc2026-07-25
Thank you so much for your review! We’re glad your product matched your expectations and arrived on time. Your satisfaction and support mean a lot to us, and we’re grateful for your business. We look forward to assisting you again whenever you need us.
I had an issue with shipping costs during my order which I then canceled. I ordered a part and paid for it online. I selected 2-day for $180 shipping. (Ground was listed as $60, 1-day was listed at $300+). I received an email later that I could not get it in 2-days and that ground would have to be $200 shipping so I had to cancel the order
Reply from Partshnc2026-07-07
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with the shipping costs. After reviewing your order, we found that the part you ordered was a Heat Exchanger Assembly, which is classified as a heavy, oversized item. The carrier advised that it could only be shipped using a specific shipping service to help prevent damage during transit. We want to assure you that we did not require you to proceed with the additional shipping cost we presented the available shipping option provided by the carrier. As requested, we promptly processed your full refund. We truly appreciate your understanding and will work to ensure situations like this are communicated more clearly in the future. Thank you for your support, and we hope you'll consider shopping with us again.
Excellent experience arrived on time and as described. Very good service
Reply from Partshnc2026-07-25
We appreciate your wonderful review! We’re happy to hear that you had an excellent experience and received your order exactly as described. Thank you for trusting us with your purchase, and we’d be happy to serve you again in the future.
Your shipper is rude un trust worthy and willing to send the product back once we receive it. We haven't received it it show delivered but not to us one of there other location. I took off today Friday to receive it and this is YOUR shipper screwing me out of a day's pay. So how do you think I fill about your service and company
